Solow reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Solow
Welcome to our customer reviews and complaints page for Solow. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Solow.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Solow's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Solow, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Solow. Your feedback is an important part of our community and will help others make informed decisions.
unwanted charges
this company texted my phone twice with the message "solow subscriptions renewed 100pts and 20 guesses/day/game at $9.99 a month" i didn't reply to it because i figured it was y a scam. when i got the second text, i called my carrier (sprint) right away and asked if they had charged me anything. the woman said i was charged $20.88 by solow. i have never had anything to do with this company. i don't even have a facebook (which is how most people seem to be getting scammed by them) they are money sharks who just want to take advantage of people! luckily, because i called right away, the sprint rep. was able to credit the charges back to my account and she said she was going to block all texts from the company. hopefully it works, guess i'll find out when i get my bill =/ call your carrier if you get these texts and ask them to block this awful thieving company. maybe if they get enough complaints they will not authorize scam sites like solow to take advantage of their costumers in the future!
unauthorized charges
I have a $15 charge on my January phone bill and have never received any service from Solow. I have called [protected] and left messages several times and have never recieved a response. I am looking to get a credit.
BILLED MY CELL PHONE 9.99 WITHOUT ME AUTHORIZING IT. SENT 5 TEXT MESSAGES ABOUT THE SAME THING. TRIED CALLING AND CALLING AND I CAN'T SPEAK TO NOT ONE REPRESENTATIVE. THIS ### ISN'T RIGHT. WE ARE ALREADY IN A RECESSION, DON'T TAKE MY DAMN MONEY FROM ME ###S.
SOLOW BILLED MY CELL PHONE 9.99 WITHOUT ME AUTHORIZING IT. SENT TEXT MESSAGE ABOUT THE SAME THING. TRIED CALLING AND CALLING AND I CAN'T SPEAK TO NOT ONE REPRESENTATIVE. THIS ISN'T RIGHT. WE ARE ALREADY IN A RECESSION, DON'T TAKE MY MONEY FROM ME -
his company is a definite scam...claims i authorized charges in august 2009 but the first charge to my cell phone was in january 2010...there is no way to talk with anyone and they keep sending me these stupid emails apologizing for the charge but they cannot refund...anyone know of a way to report them and to whom they can be reported for a scam operation
Unauthorized charge of $9.99 to my Verizon Account. This has happened several times untill I found out what the charge was for, and I did not authorize or played their guessing game. Do not charge my account [protected] again. If this happens again I am turning this over to my attorney as fraud and a scam.
I've also received a $20 charge on my March phone bill and have never received or authorize any service from Solow. I have called them and left a message and have never received any response from hem back.
extra charges on my mobile bill
When I went to pay my cell phone bill-I discovered that there was an extra $30.00 added to my bill. I know nothing about it and I don't recall giving permission to charge me for anything. I don't even recall accepting the offers for anything from Solow service. This charge still remains on my bill and I still have to pay for something I didn't know or accept.
Note: this is not fair and I want people to be aware of this service. Please be on the look out.
The complaint has been investigated and resolved to the customer’s satisfaction.
Stole my money!
I was on myspace, the Cheers app, and there was an offer for cheers dollars if you complete certain offers, no purchase necessary. So, i completed one, and it asked for my cell number. i put it in, and immediately i recieved about 12 texts and it charged my phone 9.99. Right away, i replied STOP to cancel the service, and emailed the company asking for a refund, and a cancellation. They soon replied back, apologizing, and was told someone would contact me shortly. Well, that was 3 weeks ago, and still no answer. Then today, i receive another text with the same thing, and was charged 9.99 again! I am irate! I called, emailed, and replied to their text to stop sending my phone these stupid texts, and to refund my funds! Also, i did some research, and found many other people with similar problems with this company!
The complaint has been investigated and resolved to the customer’s satisfaction.
I read the story of a gentleman, who had the same experience as me. He has his story posted also.I'm unemployed and looking for a job, on what seemed to be a valid website and apparently it was hacked by soLow. They obtain information for me, that I thought I was giving for employment purposes. Then it started, the constant texting--WHAT THE...I had no idea what happened! MOST OF soLow E-MAIL ADDRESSES ARE INVALID AND THEIR PHONE NUMBERS ONLY AUTOMATONS. At&t said that they will try and monitor my account. In the end, I would be held responsible for any charges accumulate. I would then to dispute with soLow. I will be a fight with no contact infomation.
aparently i was beign charged 9.99 for three month for a subcription service i supposely had subscribed.i think it may have been on facebook when i answered a survey and did the mistake of subscribing to this service. i have no idea whatthis service does but i was paying for it anyways. it wasnt until i called my cel phone provider when they gave me the details...they told me to reply them to 23687 the word stop asap to avoid more charges...after that i ask to block content such as this an this wont happen again...only the fre subscription such as myspace mobile or facebook stuuf like that any other ones that come with a fee will be bloked...activate this service with ur cellphone company to avoid such nscams...
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My names William Robert Howe the third and today i had gotten a text stating that i had subscribed to this site "solow.com, " but i have never heard of it until i got the text, when i opened the text it said that i had subscribed 20 days before and that they were taking $9.99 off my phone.i don't even know what the site is for, nor do i want to know what its for.all i was want is to get the money put back on my account and for them not to text me or try to take money off my account ever again.thank you for your time and have a nice day.
receiving Premium TXT Messaging, do not want this sent to me.
Ive been charge 9.99 + tax for something, just dont know what! I want my money back!
i found these charges as well 3 months worth went to alltel store and they told me i had to text back the numer with the word stop. i did and no responce. did some reseach and found that for verizon tmobile nextel and alltel users must text "STOP" to 23687 and for at&t virgin and sprint u text "STOP" to 65555. i found this info at solow.com under the terms of service section 4 termination. i tryed the phone number on the website and only got a machine left my mesage and then found this web site with the [protected] number i proceded to call this number 3 times first 2 got machine on the 3rd i got francise a real person so just keep calling u will get through. i told him i needed a refund for the unexplained charges and then i gave him the number in question and address for the refund check and no i am to wait 3 weeks for the check to arive in the mail. we will see. hope this helps others out and remember to never give out ur number online with out knowing what the site is all about.
Dear lord its 2 in the morning and I've been asleep since 8pm I did not go online yesterday and have not signed up nor opted into anything online in months and i get woken up by 4 texts from them. How did they get my number? Am I going to be billed for something I clearly did not sign up for? I replied Stop and received the response posted by TG1974 which I can only assume is part of their scam to get you to go to their website and enter your information somehow verifying an account you DO NOT have and BAM money gone.
How in the world would they have gotten my information in the first place?
Thank you Bubba777111! I had blocked all texts through Verizon, so that had stopped the notifications from SoLow. But I had to release the block for other reasons, and the notifications began again. Thanks to your providing of the number, I was able to call SoLow and cancel their "service."
My 14-yr-old is pleased to know that a lot of adults got tricked into this service. I was definitely giving him a hard time about it before I read this discussion board.
I was charged $9.99 by Verizon for almost 4 months for Premium Messaging. I thought it was for SMS. Talked to VZW cust. service and they credited for 2 months. I asked to block premium messaging for my lines. VZW asked me to send STOP or UNSUBSCRIBE to solow SMS # (23687) and wait for confirmation. As per TG1974, Bubba777111, Chris.G, .. i called the solow 877 # and they said they will refund and i will get the check in 3 weeks. Hopefully they will send the check
Thanks guys... :)
Called the number above, and told them I did not authorize the charges, and that I wanted a full refund. They agreed and said they'd send me a check in 3 weeks. Done.
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Some how My mobil phone is being bill or charge by this company? I don't know why. Please stop all charges and billing to my phone.[protected]. Also please credit my account..
This is clearly a scam. File an online complaint with the FCC and the FTC. Easy to do and it might stop these thieves.
We did not subscribe to your offers or services. You have charged our Verizon account from Aug to Sept2009 on my cellular phone no. [protected]. Please we ask that you send the refund for the amount of $22.68 per month and the total of amount of $45.36 for two months.
I filed complaints today after the second month of these charges!
Complain with the Verizon, they should be able to help you get your money back or they should reverse the charges especially if you didn't approve the charge.