Speed Post Singapore reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Speed Post Singapore
Welcome to our customer reviews and complaints page for Speed Post Singapore. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Speed Post Singapore.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Speed Post Singapore's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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delivery of our document to a complete stranger in a completely different building
CAS-1558541 - M9Q9Q2 Hi, I am horrified with a lack of responsibility and care from SpeedPost Singapore. They delivered our important and super sensitive document to some stranger in a different building, leaving a note under a door (in the same day!) that we must collect our parcel the next day from a POPStation! When next day, we went to collect, a...
Read full review of Speed Post Singapore and 1 commentMailed Documents not received on time..
Hi SG Speedpost, What a bad experienced with you SGSpeedpost, i sent my parcel last monday and you gve me an assurance that it will received 2-3 working days, but until now i haven't receive any update regarding my parcel, yesterday the customer service are always says to wait! what a poor service you have!!!that parcel is very important today (saturday...
Read full review of Speed Post SingaporeDelivery Service
Very frustrated with the service provided by SPEEDPOST!!! I have shipped my package from US last November 17 as PRIORITY MAIL (6-10 days) and it arrives in Singapore last Dec 1 only. From then, i keep chasing SPEEDPOST on the delivery of my item and everyday i'm getting the same response that they already placed my request and will receive the package the...
Read full review of Speed Post Singaporepoor customer service and terrible delivery service
Dear All, I would like to file a compliant for the poor customer service and terrible delivery service from Speedpost Singapore. I have send a parcel to Bangladesh, but up until now they still haven't receive. This was send last 21 June via EMS (3 - 4 working days), taking into account that the items was picked up on Friday, the parcel should be...
Read full review of Speed Post Singaporepoor delivery services
Speedpost Singapore is completely useless at delivering parcels.
Twice this month, I had parcels updated as "failed delivery" without any notification at all. If I had not been tracking the parcels, I would not have known that the parcels failed to deliver.
The reason given for the first failed delivery was "no access to premises" but other people delivering food on the same day had no problems getting access so the reason is clearly made up by the delivery person.
The second failed delivery happened today with the reason "no such block/floor/unit number". So which is it exactly or did the postman not bother to actually read the address!
The customer care line is completely useless. There is no option to speak to a human to arrange for collection at the post office. I have to physically go to the post office to check. I have never encountered any delivery failures with other parcel delivery companies such as FEDEX and DHL. So clearly, it is only Speedpost that is incompetent!
The complaint has been investigated and resolved to the customer’s satisfaction.
false information on tracking status
On 21/1/13 we were looking at the tracking status of our parcels from Korea. We were expecting 3 parcels from Korea. Shockingly, we realised that they eventually put in "Failed delivery - No such company at the address". This is a shopping centre and yet they can put it as such comment. We waited the whole day and tried calling SpeedPost, the customer service staffs are horrible. They seem like not understanding us. They kept saying wrong address. I told them that the address and company name is stated clearly at the 1st level reception area. How can such info be written on the tracking status?
They promised to deliver on 23/1/13 but never instead made us waited the whole day. We were mad and asked them and they promised to deliver on 24/1/13 but never deliver again. They put in the same status. When I called them, they told me to collect by ourselves or else you wait till Saturday 26/1/13.
Is Speed Post trying to save cost and give false info on the tracking status? Or are the staffs dishonest ? We have the telephone number yet they didn't call when they can't find the address. Please tell me what is called "SpeedPost"? Should it be that slow and inefficient! If you are unable to deliver then please don't take the job, tell all customers to go to your centre to collect.
Delivery not possible
Dear Sir/Madam, I would like to complain about my delivery not being able to deliver. I called Speed Post on 28 August when I found out my supplements were supposed to be delivered on 27 August but failed to reach the destination, which is my company & not my own home address. I've decided to send it to my company because my home is normally empty & will...
Read full review of Speed Post Singaporeterrible delivery services
Dear Sir, I would like to log a compliant for subsequent terrible service from Speedpost Singapore. Since from Month of December last year, I have began my figure collection and always imported them from Japan into Singapore by either Registered SAL or EMS which is "Speedpost" in Singapore due to the fact that the amount is not small. Unfortunately, I...
Read full review of Speed Post Singapore and 47 commentsGiving a Voice to Consumers
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