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The good, the bad, and the ugly - discover what customers are saying about Starion Energy Pa Inc

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5:02 am EST

Starion Energy Pa Inc The worst company and services

People, stay away from the company Starion Energy Pa Inc. I started to get phone calls from them. They offered me their services and promised to provide reasonable prices. I really believed them, but these jerks simply fooled me. They started to take fake charges, also they ignored my requests and when I needed help, they simply ignored my emails. These people are scammers and liars, who take money and provide nothing. Please post your comments about this company.

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Craig lysne
US
Feb 05, 2018 9:21 am EST

Got a call saying they are the supporter of duke energy. And that they wanted to lower my rates. Cmon. Decided to look them up and found out its a scam. Just what I thought. What business calls to lower you bill. I am a senior and I suspect that's who they go after.

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stanrob
Wayland, US
Jul 17, 2015 4:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am elderly but thank goodness still have the ability to be skeptical. Received junk call today from Starion Energy's boiler room operation. That's despite being on the state and federal Do Not Call registries. Caller promised at least 40% savings and wanted my acct# immediately. She couldn't answer most questions. I refused to give acct#, always an important move. Then I checked current suppliers T&C and rates, called them, and ran the numbers. Even with no other mischief, Starion rate is just 5% lower now, and it can change from month to month without notice.

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stanrob
Wayland, US
Jul 17, 2015 4:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am elderly and on state and federal Do Not Call registries. Despite this, I recd a junk call from Starion Energy today, promising at least 40% savings from Nstar/Eversource. Boiler room caller didn't want to answer any questions, just put me on as a Starion customer. Wanted my acct# up front! I refused. I called Nstar/Eversource and we ran the numbers. The 40% promise was a full-fledged lie. Temporarily, the Starion rate is 5% less and it can change from month to month without notice.

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poolhalljunkie
Dunedin, US
Dec 23, 2014 10:52 pm EST

I work in this industry an in your area of the country actually an they are by far one of the worst suppliers out there, they don't inform you of there service charge and like all variable rate or short contract, low rate deal they get you on the back end when they hope your not looking... But also I am from a deregulated state myself an have had a supplier for years, go find a nice fixed long term contract an protect yourself for the long term an get annual savings, your variable rate your on with the utility as your supplier may be lower a few months out of the year but these are typically low usage months out of the year! And your protected against anything that may happen to drive your utilities rates up, cause remember your utility has to charge you what they pay to the cent so say a power plant in your area has issues an next month they have to buy it for 20 cent per kWh but you have a decent fixed rate your good. I hope this helped you an they haven't turned you off on a good supplier an remember not to believe everything you read about companies cause every one has complaints. I guess this is the last thing I'd say about getting a fixed rate its kind of like volcano insurance it sounds stupid at first but if you lived by MT Vesuvius you'd love to have it, well remember gas and electric are traded on the commodities market an that's just like a volcano and your protected generally 8 months out of the year from MT St Helens and if Vesuvius exploded your protected cause your supplier by law has to purchase all your electricity at your time of enrollment! Well I hope this helped you an gave you some help just one person to another GL an merry Xmas 🎅

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3:53 am EDT

Starion Energy Pa Inc Company fooled me and their services were too expensive

One day the rep from the company Starion Energy Pa Inc came to my door and told me that they offered lower prices for heating and electricity. He looked into my bill and told me that I was charged for much and offered their services. I agreed and signed the contract, but the next bill was horrible. I needed to pay for $400 more as I paid before. This guy befooled me. I don’t know what to do now. They didn’t reply to my complaints. Please, help me.

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10:21 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Starion Energy Pa Inc called and said they had low rates. I was told they would always be lower. The bills were lower for about three months and then I forgot to check them about two months as I paid automatically. Today I looked at last bill and was shocked. It is three time s bigger than used to be.

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