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The good, the bad, and the ugly - discover what customers are saying about StoresOnline

Welcome to our customer reviews and complaints page for StoresOnline. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with StoresOnline.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used StoresOnline's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with StoresOnline, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with StoresOnline. Your feedback is an important part of our community and will help others make informed decisions.

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4:16 am EDT
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StoresOnline Fraud

I was one of the "lucky 50" callers that won a netbook. what a piece of Junk. I have no idea what the brand name is. I can only get one or two websites to work and they have told me that they sent me an email twice so i could return it and they would check it out. I never received them and I am still waiting for the information via land mail. I have just about given up on getting it to work. I may just use it as a paper weight.

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FIAD Services
FIAD Services
Pompano Beach, US
Apr 02, 2012 8:16 pm EDT

We have done a background report on Professional Marketing International and other known accomplices (see below link) PLEASE LET US KNOW IF WE NEED TO ADD OR UPDATE ANYTHING! Please note report consists of previous client feedback who had previously done business with Professional Marketing International.

BACKGROUND REPORT – Professional Marketing International - http://fiadservices.com/company-list/reported-large-scale-scam-list/professional-marketing-international-scams/

Reported accomplices so far for Professional Marketing International;
Professional Marketing International
PMI
P M I
PMI Coaching
PMI Education
Wasatch Summit LLC
myEBiz
My E Biz
National Marketing Resources
Home Buyer’s Club
Operation Dropship
Interactive Training System
Click Sell Go
AFI Auction Max
SKW Central
Sean Keegan Walker’s Tax Liens & Deeds
Electronic Marketing Services Inc
EMS Coaching
EMS
EMServe LLC
PMI Education Center
Insidersedge
The Insiders Edge
Think a Little Different
uSight Home Inc
Home Inc
Home Office Marketing Enterprises
Stores on Line
Storesonline Inc
Imergent Inc.
H.O.M.E. Inc
H O M E Inc.
HOME Inc.
Tafiti Consulting

http://fiadservices.com/company-list/reported-large-scale-scam-list/professional-marketing-international-scams/

Please check out the other companies we have also been informed of listed on our site should you hear of them in the future.

FIAD Card Services (please visit our website, http://www.fiadservices.com ). We definitely can be of help if you have not yet received a full refund. We have no upfront fees and work on a contingency basis. We only need you to answer a few questions to confirm we can help. PLEASE NOTE- The original purchase date must be within the past 24 months.

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3:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

StoresOnline Rescind Platinum Upgrade Purchase

This isn't a full complaint - yet. It will be if they don't honor the 3-day cancellation clause that I invoked, and I will report on that ASAP.;

I should have investigated this site prior to attending their seminar; I probably wouldn't have purchased. Buut from now on...

They submitted my credic card charge on the very day I purchased their product. No wonder noone seemed to know when the charges would be submitted when I asked if they waited for the 3-day cancellation period before submitting the transactions.

When I COMPLETED THE REVERSE OF THE PURCHASE CONTRACT to effect cancellation and then faxxed it to the listed number, it kept being busy - at 3 AM Thursday morning.

I talked with two separate CSRs who promised to have the proper cancellation rep call me; this never happened. For such a llarge company, it is amazing that they don't have toll-free phone service, even for its clientts!

I sent two emails before one finally was accepted by the system - all were correctly addressed. I finally called a CSR on my own and insisted to be connected to the appropriate cancellation office. I was "solaced" by that rep that my purchase had indeed been cancelled and would be backcharged to my credit card acct. His reason for the immediate submission of the purchase was " hardly anyone cancels this excellefnt opportunity"'

I agree that the product looks great. What sold me wsas the inclusion of 50+ toolss to aid the owner in not only seeting up and running an indefinite number of websites, but the ability to own them forever, pssing them down to heris, so long as they were active.

When I voiced a concer that the cancellation was effected, the rep told me that "this is a multi-million dollar company - it wwould hardly be sensible to not folly ethical business practices in cheating an individual customer.

In short, before you sign a contract and/or plunk down your money:

1. SEARCH the Internet & any other appropriate sources to investigate the product and vendor. (Do your homework!)

2`. READ the contract before you fill it out, taking it home and giving it to your attorney, if practical.

3 Ensure you know the cancellation requirements and perform them exactly as written.

Than you for reading this and learning from it, if you didn't already know.
2.

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FIAD Services
FIAD Services
Pompano Beach, US
Apr 02, 2012 8:16 pm EDT

We have done a background report on Professional Marketing International and other known accomplices (see below link) PLEASE LET US KNOW IF WE NEED TO ADD OR UPDATE ANYTHING! Please note report consists of previous client feedback who had previously done business with Professional Marketing International.

BACKGROUND REPORT – Professional Marketing International - http://fiadservices.com/company-list/reported-large-scale-scam-list/professional-marketing-international-scams/

Reported accomplices so far for Professional Marketing International;
Professional Marketing International
PMI
P M I
PMI Coaching
PMI Education
Wasatch Summit LLC
myEBiz
My E Biz
National Marketing Resources
Home Buyer’s Club
Operation Dropship
Interactive Training System
Click Sell Go
AFI Auction Max
SKW Central
Sean Keegan Walker’s Tax Liens & Deeds
Electronic Marketing Services Inc
EMS Coaching
EMS
EMServe LLC
PMI Education Center
Insidersedge
The Insiders Edge
Think a Little Different
uSight Home Inc
Home Inc
Home Office Marketing Enterprises
Stores on Line
Storesonline Inc
Imergent Inc.
H.O.M.E. Inc
H O M E Inc.
HOME Inc.
Tafiti Consulting

http://fiadservices.com/company-list/reported-large-scale-scam-list/professional-marketing-international-scams/

Please check out the other companies we have also been informed of listed on our site should you hear of them in the future.

FIAD Card Services (please visit our website, http://www.fiadservices.com ). We definitely can be of help if you have not yet received a full refund. We have no upfront fees and work on a contingency basis. We only need you to answer a few questions to confirm we can help. PLEASE NOTE- The original purchase date must be within the past 24 months.

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Nunuanti
US
Sep 30, 2011 2:17 am EDT

For STORES ONLINE being such a large, multi-million dollar company, it is amazing that they don't have an 800-number toll-free phone service -- even for their very clients who paid thousands to them! Surely, smaller, lesser enterprises in the United States have an 800 number. Why doesn't StoresOnline?

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E
3:56 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

StoresOnline I Lost a lot of money in the business I quilt my job to start so I COULD BE AT HOME WITH OUR KIDS

THE money I lost and didn't get anything started they didnot help they just wanted money.I want back what I lost.

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C. Brand
US
Sep 05, 2009 11:26 pm EDT

We attended a SO workshop in July in Jackson. We were willing to fork out $48 a piece for the starter package. We attended the second workshop and were convinced that if we put time and effort into the $6000 product we would be successful. In the end, we were contacted by PMI (Professional Marketing International) which is affiliated with SO and were seriously considering purchasing their marketing package when suddenly Dave turned on us and began pressuring us to purchase not only the highest level of service but wanted it paid right then. When we said we wanted to think about it before purchasing, he told us he thought we were serious but he had been wrong. He went on to say that if we didn't put this on our credit card right then he couldn't work with us. To be honest, before he turned on us we were ready to buy in to their marketing program but only wanted time to figure out how best to finance this since we are partners. He told us that our conversation had been recorded. I only wish that I had recorded the conversation myself so I would have proof of his deception. I have always believed in my gut feelings and that feeling was wide open on this one. At least we only have less than $6100 in it instead of over $20, 000 they were about to get.

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9:44 am EDT
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StoresOnline Biggest scam

This is the biggest scam going and the people there are blatant liars and thieves. Warning to all do not buy anything from storesonline or galaxy mall.

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Tony
US
Jul 18, 2009 2:25 pm EDT

This is the biggest scam going and the people there are blatant liars and thieves. Warning to all do not buy anything from storesonline or galaxy mall.(prevous name).

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PepperEyes
North Charleston, US
May 31, 2013 2:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Storesonlines (SOL) Markets its web tools that allows its customer to set up an e-commerce site in which to sell the products of the customer choosing. They also market workshops to help your get you started. IS this a SCAM…NO. The provide you exactly what you pay for. A Scam is when you don’t get what you paid for.
The simple fact is that NOT EVERYONE CAN SELL PRODUCTS, NOT EVERYONE is an overnight success (99.99999 %). Does the presentation make it seem like you can become a millionaire by next month. It does if you don’t listen closely. I’ve been to two of their seminars and they DO tell the audience that it depends on their products, site traffic, and marketing, but it’s just like AVON, MARY KAY, AMWAY, and dozens of other companies that have services that can help make you money…IF you are the type of person who can run a business. But make no mistake SOL is there to SELL THEIR PRODUCTS. Building a business depends on how much sweat equity you are willing to put into in…all people who go to these seminars seem to hear is how much money that can (potentially) make. (Yes it is the bait for selling their product).
So if you know nothing about Internet marketing, Branding, or will not take the time to learn all the skills you need to have a successful web site, like the ones they show you at the seminars, you are not going to do well. Now is this really SOL fault. How many people try and fail at AVON? How many try and fail at running a restaurant? Over 50% of business fail in the first year…and internet business are no different.
What about that $6000 startup cost. SOL starts out by offering you I think 6 sites for the low low cost of $6000. This is no small amount to invest is something you know nothing about, and not willing to learn. You are also very STUPID to invest money you can’t afford to loose (that’s the risk of investing).
Why didn’t you start small and learn the ropes before you jumped in the deep end. In the seminar I went to they were selling their express version for $25 + the monthly hosting fee (normal price $199 + $24.95). I spend three years finding all the FREE information on the internet on how to build a business.

Yes you can buy the full package…yes you can build a web site…but if you don’t do any marketing, and learn all the tricks that Amazon, Zappos, and E-bay, learned…NO you want be the next Mark Zuckerberg.
SOL provides you exactly what they promise you, but they can’t make you successful; that’s on you. Let me give you a real world example. 10 blocks from me is a restaurant building that has gone under every year. It is sitting in a row of fast food chains like Church’s Chicken, KFC, McDonalds, Burger King, etc. It has recently changed hands again, but unless the new owner does something different and unique to draw people to his restaurant, people will go to someplace else. Having a web site is just like that. You have to have to compete for business. Think about it if there are 200 web site selling ladies shoes, why would I pick you over the other 199. The competition for dollars is fierce. So unless you have high demand unique item, you have to deal with the competition. Think about what makes McD, BK, Wendys, Hardees, Whitecastles, etc successful when they sell almost the same type products. Therefore just because you have a bought a web site, does not mean you are going succeed, you are going to have read, learn and do the skills necessary to win. Is SOL perfect..NO. Does their software have occasional problems..yes (so does Microsoft).
However it is far easier to people to say they were scammed, than to say they were just greedy, desperate and stupid.
No, I don’t work for Storesonline..I am a customer..do I feel scammed? NO, I got exactly what I bought..1 Website called PepperEyes.com. Running and maintaining 1 site is a lot of work, so why would I want 6. If you do a google search you can find my business..because I spend time building my business..
Remember the lessons from the Tortoise and the Hare…So and Steady wins the race.

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OldLace4U
Yellowknife, CA
Dec 29, 2012 2:41 am EST

I didn't have a checking account or a credit card at the time I signed up with SOL. This was about 4 or 5 years ago. But they wanted my business and my money so bad that they asked for my banking info anyway, ie, transit #, institution #, etc. I told them I didn't know it, which I didn't, because I had no checking account. Well, then the girl who was trying to sign me up pulls this thick book of light green checks out of a briefcase, fills it out, and asks me to sign it, which I did because I thought she trying to do me some huge favor or something. Then she took all my paperwork, contract, everything, and tore it all up and threw it into the waste basket beside het table. Then she pushed the bill only, across the table, told me to keep it, it would be my proof of things, handed me another written white sheet and told me it would get me my SOL package in the other room - and it did! But then several months later I lost my home and couldn't afford to pay them anymore, so they locked out my website. I told them I didn't want anything to do with them anymore because I had no home and no money, and they said they could "take me to court, sell my stuff to get their money, make my life a living hell for the next 2 years." They sounded like thugs! It scared me so bad I went and closed out my bank account and moved to different bank, and I abandoned my SOL website and never went back to them. I since have a new apartment to live in but very little money, and I get a food voucher from social services so I can buy food to eat when my son, whi is in foster care, comes to visit. But I still get a call from a collection agency (at least I think that's what it is, for all I know it could be them themselves!) every few months, calling me liar when I tell them I have no money. They say I owe about $1100 even though I took that website off the internet and did nothing with it and abandoned it. I got nothing from them whatsoever but they still seem to want money from me. I don't have that kind of money and I am just praying that they (whoever calls me) stops calling and leaves me alone. I am 52, divorced, disabled, unable to hold a job, and live on disability. I have no money to give them or anyone.

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Kelvin Quick
Milan, US
Jan 21, 2010 10:37 pm EST

I recently attended a seminar in Rock Island, IL. Jan 21-2010. They were very pleasant and mis-leading about their service. I feel sorry for all the hardworking people that paid the money to attend the 2nd phase of the Maketing Workshop which will no doubt require more money. The area I"m from is in a very bad recession and the people that paid are far from rich or wealthy.How can a Corporation or its employees perform this kind of side show circus with a clean conscious.

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joeblowfer
US
Nov 21, 2009 12:42 am EST

Don't do it!

I went to one of their seminars while visiting family in another state. Living in Utah, I knew all too well about these people. I went to their seminar because my Dad just happened to get a piece of their junk mail - and I thought I'd sit in on the "show". As an internet guy myself, it surely WAS "a show" like no other.

They are like timeshare salesmen - well trained to sell a product that has essentially no value. They want that credit card- and they don't care how they get it. I watched senior citizens who didn't know a mouse from rat (literally and figuratively) sign up for a product they'd never use (and these people knew it).

I didn't say anything to anyone while there; however, I shook my head in disgust and saw first hand how this company from my state (Utah) was out touring the world, looking for their next schmuck to ripoff. If they had any idea that I knew just who they were, I'm sure I would have been asked to leave as well. If my Dad hadn't been with me, I would have stood up and told everyone that they had been drawn here (hotel) to be ripped off.

This company is ran by returned Mormon Missionaries; you can see for yourself by looking at their T-### through their white dress shirts. This "T-Shirt" is actually what Mormons consider their "sacred garments" (google Mormon Garments to see for yourself). Returned" means that they've returned to their home after having been on a Mormon Mission somewhere around the world. Mormon missionaries are taught how to sell ice cubes to Eskimos, and that is how they've developed the so called "skill" to rip off all these hard working people whose comments I am reading on these blogs. This is also how they are able to go into all these countries throughout the world and pull of a scam such as this; namely, they already have a network of contacts world-wide - in every city, state/province and country.

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Shadrack
US
Oct 17, 2009 11:07 pm EDT

I agree with this and many other complaints/stories about this company. I wish had done better research online before i paid them over $6000.00

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djking
Rockford, US
Oct 16, 2009 4:01 pm EDT

I went to there internet workshop and they tried to get me to buy there platium package. After asking a few questions, I knew that it was a scam. The person that was talking to me that I need to write them a check and that if I don't, I will be asked to leave. I told him that I didn't have the money in the bank to write a check. He asked if I had overdraft proction on my account and if you do, you can still write the check and it would go thru and you can take your time putting the money back in the bank. The first words out of my month was "would you write a check when you don't have the money in the bank and he said he would just to take advanage of this."

I told him if he would do that he would be commetting fruad on his bank. I then told him I was a retired police officer and after I said that, I was asked to leave.

Don't get involed with Stores Online.

Ken

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Larry S
Mississauga, CA
Jul 17, 2009 12:02 pm EDT

geez ... wish I had seen some of the comments you folks have made before I purchased the platinum package ... no co-operation from them at all ... nothing but headaches

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2:44 am EDT
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StoresOnline Bait and switch

Don't fall for the StoresOnline gimmicks. They use their software to track your web surfing habits, then invite you. They have their high pressure, bait and switch tactics finely tuned. They no longer charge you to attend their functions, they give their lunches away and use carefully crafted sentences to hook you.

If you grab the "bait" at the "free lunch" (there are no free lunches) and fail to cancel your commitment within 3 days (they schedule the "explanation workshop" after the legal 3 day cancellation period) you'll be on the hook for 12 months of payments (unless you stop payment on your debit card).

The "Express" site is useless. StoresOnline is marketing the upgraded - Pro site, then more "stuff", then more "stuff"...

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J***
Dallas, US
Dec 19, 2009 12:44 am EST

Storesonline is a ripoff see transcript --------------------------------------------------------------------------------

Started: Fri 18/Dec/2009 10:06 P.M.
Ended: Fri 18/Dec/2009 10:07 P.M.

Welcome to Store Front Support
Hi J***
Good to have you on chat!
How may I help you?
yes i would like to get access to my 3 accounts. I would like to know why i have to pay a subscription fee to sites that i have purchased?
May I have your license no. please so that I can check on it
1972926
One moment please let me check
Thank you for waiting
As per chencking you have purchased your account last 09-FEB-2007
And you haven't to have any wedsite published
Please be informed that you need to have atleast one published website to access your accounts
if i get one website published i will not have any issues with getting access to my other sites?
Yes j*** that is correct
what is the fee
You have an option to renew your site or you can pay for the $10 monthly subscription fee
what do you mean renew my site
You can renew your site and have the same package just like when you first purchased your account J***
so are you saying that i have to pay for the price i had paid orginally for these sites?
You can choose with the 3 renewal packages if you visit this site www.storesonlinelinkbuilder/renewal
why do i have to pay again for sites that paid a lot of money for? Once these sites have been purchased then they belong to the person that purchased them?

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Java
Startown, US
Apr 18, 2009 11:10 am EDT

What a bunch of scam artists, they get you interested with key words and phrases, make you think there going to be there every step of the way and prey upon your desires to be successful and make money. there clever when they speak it wasnt until after i realized they were scaming me that i never heard them make any specific claims to how much you would make but they preyed upon you fears of failing if you did not have their help. What an organization, I cant even get them to call me back or e-mail me and when ever i go on the online chat (which is was enco9uraged to do right away) I get no good answers to my questions and no help with my site, Storesonline and PMI what a ripoff. dont do it. check them out. dont fall prey to their high pressure tactics. and let them know NO means NO. My wife and I feel weve been riped off. I thought we were smarter than this evidently we should have done our homework and we would be ok right now.

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angel
US
Mar 31, 2009 9:39 pm EDT

i recently went to one of the seminars myself and totally agree with the others. they took our money and promised that it would make money and we never heard from them again! how could the better business beareau allow such fake companies exist and go-on iknowing that they have a well known scam going on. it's not fair to the ones who's really trying to make it in this hard economic time. people will start to leave the internet alone for the sole purpose of...who can you trust! the seminar was held march 25, 2009, and it was very convincing!

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lynn
Jun 02, 2008 2:47 pm EDT

Very true, even as much as we thought we were 'smart' regarding such things, we still got suckered into them, and lost right at $6000. A huge financial disaster for us. Then they continue to call you and 'offer' you another program of teaching, at an additional price of course, to tell you all the things you are doing wrong. Please .. if I can save just a few folks from doing what we did it would make us feel better.

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12:00 am EDT
Featured review
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StoresOnline is a company located in Utah, US First of all, I apologize for my english, I am hispanic and I try to do the best I can. My husband and I went to StoresOnline seminar in Oct 2005. we used to go very often to those seminars trying to make extra money or to find a home based business. StoresOnline has a very good marketing and sales staff...

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