Menu
For Business Write a review File a complaint
CB Tax Services Tax Resolution Services

The good, the bad, and the ugly - discover what customers are saying about Tax Resolution Services

Welcome to our customer reviews and complaints page for Tax Resolution Services. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Tax Resolution Services.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Tax Resolution Services's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Tax Resolution Services, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Tax Resolution Services. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
T
9:36 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Tax Resolution Services Fraud, misrepresentation & breach of k

I retained this comapny to assist with a tax problem. I met with the person I thought would be assisting
me. As it turns out it was a salesman. I was then turned over to an "enrolled agent." Though collection activity had commenced, it took her FOUR MONTHS to contact the IRS revenue agent. Every time I called her for an update, she said she'd call me back. She never once did so. I finally had to call her supervisor-- an attorney. Same thing. Every question was met with an "I'll look into it and call you back." He never once did so. I was behind on tax returns and was quite ill and in the hospital. Instead of inquiring if I needed assistance, the alleged agent kept threatening me. After long periods where I would hear nothing, she would send me emails on a Friday afternoon demanding compliance by Monday morning. In other words, instead of helping she was frightening me. I requested a different agent. It was refused. In the meantime I thought I was going to have a nervous breakdown. In speaking with my accountant, I realized they had ignored salient facts and were not acting in my best interest and that I had lost all confidence in them. I finally called the IRS agent directly and learned that the Tax Resolution Services Agent had been lying to me about the status of the case. I also learned that despite their representations they never contacted the State Franchise Board re state collection actions. Due to their material misrepresentations and deceptive acts and practices, I terminated them in writing, demanded that they transfer my file to my accountant, and demanded a refund. Although I have now sent multiple letters, and although they claim to have complied, they have failed to do so--again a material misrepresentation of fact. Bottom line, they have failed to return my records and files and have failed to return the unearned fees.This is nothing but a tax
scam, aimed at taking advantage of people in desperate need of
assistance.

They charged me $10, 000 and the bottom line is that they did nothing but make a few phone calls.

GO ANYWHERE ELSE BUT THIS.

Read full review of Tax Resolution Services
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
9:24 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I paid tax resolution services $4, 900 after my bank account was levied in December. This was supposed to be a flat fee for their services. Within 48 hours of my check clearing they called me and told me I had to pay another $2, 000 to take care of services not included in the original fee.. When I asked for an itemized invoice detailing what I was paying...

Read full review of Tax Resolution Services
ComplaintsBoard
R
5:18 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Tax Resolution Services Tax Services Compliant

Recently one of our staff consultants was looking to expand our office location in the newport beach area, unknown to us we did not know that the summit office was in the next building to ours, consequently when entered into the office to review the office space, all of the records and computers and furniture was left. We immediately contacted the California Franchise Tax Board since our company is working serveral of the cases and informed them of the location of the documents. The leasing office is in the position to sale the furniture and destroy the records. Our issue is that we could not touch any of records since we are handling serval of the cases. If you have any issues with the summit Group, call our office [protected].

Read full review of Tax Resolution Services
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
T
11:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have worked for several of these companies over the past ten years and have the inside scoop on all the major tax resolution companies in Colorado. For the 411 on these companies: http://taxresolutionincolorado.blogspot.com/2010/05/blowing-whistle-on-colorado-tax.html If you need any additional information on these companies I'd be more than happy to tell you the truth. My email is tax.[protected]@yahoo.com

Read full review of Tax Resolution Services and 1 comment
ComplaintsBoard
N
6:25 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I hired TRS over 3 years ago and they have yet to have my case resolved. I paid $5, 000 to have an Offer in Compromise submitted (that's already .25 cents on the dollar). They accepted payments over a 10 month period, but did no work at all until the entire amount was paid. My case has now been in appeals process with IRS since October of 2008. My current...

Read full review of Tax Resolution Services and 11 comments

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.