Tech For Less reviews and complaints

Better customer service from eBay? eBay is a platform, not a supplier. As to customer service, it would depend on the reliability of the actual supplier, which may not be easy to determine from the eBay site. Similarly, Ashley M seems confused as to warranties. The 1 yr. warranty purchased will be supplied by a third party. This will be in the nature of an extended warranty: only applicable once the supplier 90-day warranty has expired. Since Tech-for-less has a simple on-line complaint procedure, I would suggest that this would be the obvious first step to take.

I can never get through to customer service. I very unhappy with my purchase which was a Toshiba Satelite Laptop; Open Box. I thought I was getting a great deal and making a better purchase but I should have went with purchasing the laptop on eBay. Atleast I would have gotten better customer service. I wish I would have saw this website before I made my purchase. I purchased a 1 yr warranty as well so they WILL be giving me a working laptop or I will have to escalate this complaint further!

Samsung only give a 90 day warranty on refurbs. If the product fails, logic would suggest that you should blame the manufacturer rather than the supplier. Failures are generally just a matter of luck. Personally I have had better experiences with refurbs than with new - at least with a refurb, some techie will have checked that it works properly when supplied, whereas with new products the customer is the test bed.

This is a low rent company. Do yourself a huge favor and just buy new. I bought a Samsung Blue Ray Player and it broke right around day 90. No power to the unit at all. I have never had a new player subsequently break on me like this. I have several standard DVD players that are over 10 years old. Just buy new on a site like Amazon and sleep well at night. $65 lesson learned. Leave the Refurbs alone! Let Tech for Less sell to some other sucker next time!

Tech for Less sell mainly clearance, refurb or scratch & dent products. The damages on scratch & dent products are clearly itemized, often with pictures, via a specific link for each product. The term "functional but may have physical damage" is generic, suggesting that Milo_S failed to check the specific damage on what he was buying.

The website states "Many products are from overstock and liquidation ... quantity is limited ...". So if mcapen had bothered to read the site info, he should not have been surprised that the product could not be replaced with an identical item. The tone of his complaint might suggest that he was less than polite to the customer service person he claims was rude. Certainly if he was on hold for 45 minutes as claimed, that would not be surprising - personally I would never hold for that long.

I have no connection with Tech for Less, other than as a satisfied customer. I have purchased dozens of items from them, receiving prompt friendly service for the few that have been defective. Obviously they cannot test every product before dispatch and the nature of the products offered makes it fairly obvious that there will be a higher number of defective items than with a regular supplier of current stock. This is why they are cheaper than regular suppliers.

They are horrible, sent me monitor advertised as "functional, but may have physical damage" the monitor arrived and let me tell you, hald the screen is black. I do NOT consider that functional, not to mention it looked liek the box was opened and sealed back up 10 times. When I called to complain they told me I will pay 20% restocking fee and shipping both ways, and I guarantee you they will sell it to the next unsuspecting person. I think that's how they make their money, by selling and reselling broken items and banking off of restocking fees. What a bunch of croocks, somebody in law enforcement really needs to look into these guys and shut them down for good.