Time Magazine reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Time Magazine
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never subscribed for these magazines
3 magazines..please refund moneys 112.00$
12/28/2018 tme*n8023w*hrpsbazr
country code: us - united states
original account number: ********3625
currency: us dollar (usd)
merchant: continuity/subscription merchants
merchant information: tme*n8023w*hrpsbazr
855-449-8747 ny 10281
transaction date: 12/28/2018
posted date: 12/31/2018
transaction type: purchase
reference number: 24692168362100112758808 $34.00
------------------------------------
12/26/2018 tme*n8023w*alluremg
country code: us - united states
original account number: ********3625
currency: us dollar (usd)
merchant: continuity/subscription merchants
merchant information: tme*n8023w*alluremg
855-449-8747 ny 10281
transaction date: 12/26/2018
posted date: 12/27/2018
transaction type: purchase
reference number: 24692168360100916328529 $35.00
---------------------------------------
12/27/2018 tme*n8023w*mrthastw
country code: us - united states
original account number: ********3625
currency: us dollar (usd)
merchant: continuity/subscription merchants
merchant information: tme*n8023w*mrthastw
855-449-8747 ny 10281
transaction date: 12/27/2018
posted date: 12/28/2018
transaction type: purchase
reference number: 24692168361100504378893
tme*n8023w*mrthastw $43.00
received only 28 copies, but 13 were duplicates which should be replaced and14 remaining copies not shipped plus 10 more to complete 52 issues.
Sometime in February, 2016 I mailed a discounted Time Magazine subscription coupon from Publishers Clearing to Time Magazine with a letter addressed to the Company Headquarters requesting that my first copy should start effective July. I have a current subscription under my husband's name Bernardo G. Valdez Account #[protected].
My request was not followed, the first copy started from 03/ 21/2016 to 06/13/2016 a total of 13 copies (including a double issue for 05/02 & 05/0 9/ 2016 which I actually don't need as they were duplicates of current account [protected]. No 06/20 & 06/27 copies received. From 07/04 to 10/10, 2016 I received 15 copies only.
I wrote Time about the duplicates and was told to make photo copies of the labels on both accounts: Bernardo G. Valdez # [protected] and Victoria B.Valdez #[protected] so that they can make the necessary adjustments to send me the remaining copies. Although I complied with their instructions, nothing has been done. I was in and out of the country for months and had no time to follow through.
Non receipt of issues from the past 8 months
Hi,
I had subscribed for Time Magazine over a Year before. They have completely stopped sending me the Issues over the Last 8 Months and over repeated reminders i have not heard fro them. They now have the audacity to send me a Mailer for Renewal with an Offer. What type of Scam Company is this? Do they have any Etics or what
Reggie Crasta.
Mumbai, India.
Please describe what steps have been taken by the company to resolve your complaint. Provide as much information as possible. If the company emailed you, please provide that email address, if they called you, please provide the phone number. Consider this description as an instruction to help other users to resolve their complaints as fast and easy as possible
same thing is happening to me... has been 4-5 months since I got my last TIME copy and havent seen a single issue after that... I tried contacting them through mails but got no reply, and when I tried contacting them through my phone They told me to wait for another week everytime... really, this is a scam Time has going on. I am not getting back my money for the undelivered issues do I?
Unauthorized charge for magazine subscription. sent email to customer service to recind the payment and cancel any/all subscriptions.
IT CUST NO: [protected] OCT08 002747
ASSURED FREE GIFT OF TIME EXPLORER TELESCOPE WITH THE SUBSCRIPTION OF TIME MAZEGINE IS STILL AWAITED EVEN LAPSE OF MORE THAN FIVE MONTHS.
Difficult to cancel subscription
I subscribed to TIME at a very attractive price and was told it could cancel anytime if I found it is not suitable. Unfortunately, it is not what i am looking at hence I wrote to te customer service department to ask for cancellation. And the staff asking me stupid question if I had made the payment ( how could they send me magazine if I did not pay) and after i response to them yes, they did not come back to me for at least one month now. I had to send them reminder again. The staff name is Chiann Tong.
Totally disgusted with the service department
The complaint has been investigated and resolved to the customer’s satisfaction.
Late issues
Dear Richard Stengel,
I am a teacher and need to have TIME magazine delivered on time. For example, I just received today the issue with the January 24, 2011 date on it. It is happening every so often that I'm thinking of canceling my subscription and buy the one that it is on the stands on our local drugstore which are always on time!
Please see below the reply from the Canada Post OMBUDSMAN about my complaint of TIME being delivered very late to my personal address. The OMBUDSMAN basically agrees with Canada Post that TIME Inc. is responsibly for TIME to be delivered late!
Sincerely, David Aliaga
In India too (City-Mumbai)
Non-receipt of gifts
Sir
I subscribed for Time magazine a few months back (can't recall precisely, but about 4 months).
The subscription was for a term of 2 years. I have finally received the first issue of my magazine on March 20, 2010, after about 4 months.
However, i have still not received the free gifts as promised on the subscription form, that is, TIME 4 Piece Travel Set.
My customer id with TIME is [protected] (Ravinder Sinfh Thakran)
Please look into the matter and oblige.
R.S. Thakran
Mob. [protected]
Rohtak, India.
The complaint has been investigated and resolved to the customer’s satisfaction.
I subscribed for the 12 month offer and my cheque for £20 was cashed on 26 Jan 2016. Although I am receiving the weekly Time magazine, the offered watch part of the contract, has not been received by the time of making this complaint Sat 12 March. I was invited to order online at www.timesub.com/Weill514041 but sent a cheque which was cashed by Time. The Time Executive Elite Watch has not arrived. I have complained calling the number [protected], given in the original letter to me. I have been on the telephone three times that number. Each time I have been told a different arrival date for the watch. Time magazine - kindly sort this out! My email is wbdwp6@aol.com
Overccharging
In April of this year 2009, I received an email from Time warner offering their discounted magazines on their friends & family subscription discounts. I already had a subscription & decided to go for the 3 year extension for $19.95 a year. Total was $59.85. Ever since then I have been getting bills for $59.90. I have told them that I already paid this. Somehow thay can't understand this. I have my bank statement that says they took $59.85 out of my account on April 23rd 2009. I e mailed them a copy of the statement & a copy of their first offer of the discounts, Which I had printed out & saved. Well yesterday as I was checking my bank account, The F--king scammers had taken out the $59.90 after all. So I paid double for the magazines & the idiots that work there tell me that I still owed the money. How do I get this back. I will try the Kentucky attorney generals office & my local TV troubleshooter for help. I hope the ### see this & realize the are scamming a senior that is disabled & on a fixed income. The ### that won't listen to what I tell them I named Valerie C. Afraid to use her whole name.
The complaint has been investigated and resolved to the customer’s satisfaction.
Non-receipt of Magazine & gifts
Sir
I had subscribed for TIME Magazine for two (2) years. TIME-4 piece travel set was part of the offer made by Mr Richard Evans President, TIME International. I had sent the filled up form along with a DD (Corporation Bank, Kottayam) No. 185681 dated 16.09.2009 on the same day.
But so far I have received neither the offered gift nor a single copy of TIME Magazine evenafter two months have elapsed. Pl look into it and do the needful with a communication to me
Vaikom Madhu, Kingini, Chalukunnu, Kottayam 686001
ph [protected] Mob [protected]
Nov 18 2009
complaint well received and hope will be addressed immediately
The complaint has been investigated and resolved to the customer’s satisfaction.
charged my account
I signed up to get a free month of Time Magazine threw best buy. I never gave them my account number or anything. After the month was over they sent me a letter and asked if I wanted to renew the subscription and I sent them a letter back saying NO! This was 4 years ago that I signed up. There was a charge to my account this month for $53.00. I contacted my bank and they took the non authorized charge off my account and are filling fraud charges to Time Magazine. DO NOT sign up for any free magazines anywhere!
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife worked for TIME CUSTOMER SERVICE in Ocala. The abuse she had to take from what she referred to as "justifiably disgruntled" consumers is unacceptable for any company to permit employees to endure. The scams that TIME has out there are unbelievable and in these hard times for a company to keep getting away with taking money from people's credit or debit cards IS CRIMINAL. File a consumer complaint with your state Attorney General / State Attorney. This company MUST be stopped from what is nothing less than THEFT (depriving you of the use of your money and/or credit.)
Subscription change of address not honored
In May 2008 I extended my Time Magazine subscription for 3 years. In June 1998 I changed my address overseas. Called the company, - seeing as it was a change overseas - I expected to cancel and get a refund, but they told me "no problem" to the overseas address, so I gave them the new address. They said I would start to get the Aussie edition, and it should start sometime in August. I have yet to see a single issue. They have ignored my emails (phone calls from here - Papua New Guinea) to their 1-800 number don't work. And a phone call from here is so expensive it would consume the US$30 I paid in no time. So at this point I have lost my money and all confidence in Time Magazine.
The complaint has been investigated and resolved to the customer’s satisfaction.
Wired money on a subscription renewal offer.
Money was wired late.
Time magazin kept money.
20 emails exchanged, with their so called customer care. Neal S, Vikki K - assume those a bots, just to get rid of you.
Frustrating.
Avoid any subscriptions with the time magazin.
[protected] have ordered and paid for magazine.
No delivery 4weeks later and unable to download.Foned 3 times emailed 4times and no one ever gets back to me.poor service!unhappy customer.
They ask me to get hold of the postal service but I paid for delivery to my house!shouldnt time magazine get hold of postal agent?
Have not received any issues of Time Magazine for over the past six weeks
I am disheartened by the cover of this issue of Time Magazine. While knowing full well the true story, the child was taken from her father and NEVER separated from her mother. Include on this ridiculous cover Bill Clinton, George Bush & Barack Obama on that cover since this has been the law at the border for over 20 years. Stop with the FAKE NEWS
When we got our February 21. 2011 TIME magazine, i flipped through and noticed that at least 10 pages (5 sheets) were missing from it and a lot more were very easily falling out. My guess is that the others fell out during the shipping process, but I was still really miffed. I still love TIME, but is there any way that i can tell THEM about this?
I P.NarasimhaMurthy lodgeing complint that you sent me a letter stating if you paid two years subscription in single payment you get 4piece travel set and mystery gift free exclusively for select professionals .i made payment through my sbi cridit card towrds tow years subscription to Living media india ltd dated 19/11/2010 but iam not receved any above sed items excepet time magzines please look in to the matter and take necessery arrangements to send the said above items thanking you sir
yours obediently
P.Narasimha Murthy
I P.NarasimhaMurthy I must highly recommend the above merchandise. I hear they have free gifts too. After all they do say that..."Quality is our Dignity; Service is our Lift." THATS GOTTA MEAN SOMETHING? Right?
I have duplicate subscriptions due to renewal with slightly different name.
First subscription:
William Kemsley-Jr
PO Box 1574
Ranchos de Taos, NM 87557 expires August 2010
Second subscription:
Bill Kemsley
PO Box 1574
Ranchos de Taos, NM 87557 expires October 2009
Please have one subscrition folow the other. Thank you
William Kemsley-Jr
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