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The good, the bad, and the ugly - discover what customers are saying about Timeshare Adventures

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6:38 pm EST
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Timeshare Adventures lack of customer service/did not fulfill contract

This company will hook you in the same way you were hooked in to buying the timeshare, but, in my experience, they did not provide the services they guaranteed. I happened onto their website when I realized that I needed to do something about the two timeshares that I owned. I provided my email address and immediately received multiple emails from Rob D., who promised to get me out of my timeshares and to help me get back the money that I had paid in purchasing my timeshares. Rob was very enthusiastic and promised that they could help. I signed a contract (see quotes below from the contract) and paid this company (which does business as Timeshare Adventures, Helping Timeshare Owners, LLC, Timeshare Owners, LLC, Help4TSO and Nashville Ventures, LLC, dba Helping Timeshare Owners, and in conjunction with Help 4 Timeshare Owners) $5000 with the promise of getting me out of my two timeshares (‘CANCELLATION OF CONTRACT Nashville Ventures, LLC, dba Helping Timeshare Owners will assist you in the cancellation of your contract with your resort. Nashville Ventures, LLC, dba Helping Timeshare Owners will fight to recover any and all monies paid to the developer. If we are not successful, Nashville Ventures, LLC, dba Helping Timeshare Owners will refund 100% of your monies back.") and recovering the money that I paid to the timeshare company ("MONIES RECOVERED FROM DEVELOPER Upon success of monies recovered, Nashville Ventures, LLC, dba Helping Timeshare Owners will receive a 10% commission on monies recovered not to exceed $500.00. This will assure you as an Owner that we will fight to recover what you have given the Developer."). They did get me out of the contracts with the timeshares. This took about 5 months of the 12-month contract. Once out of the timeshares, I made repeated attempts to contact the company by phone and email in order to start the "fight to recover any and all monies paid to the developer." However, they would not respond. I contacted Rob D.'s supervisor, Kevin T. I spoke with him and told him of the lack of service which I was receiving. He asked for proof of this and I provided the emails, proving my case. Kevin said that he would call me back with a resolution after reviewing the information which I submitted. He never called back. When I tried to email him again, my email was bounced back as not accepted by the company. Needless to say, I never received any of the money back which I had paid out for the timeshares and this company did not refund any of the $5000 which I paid to them for services which they only partially rendered. As other people have mentioned, this company, under all of the names that they do business, is NOT accredited by the Better Business Bureau, as they advertise on their website.

I am looking for a refund of the money which I paid due to the lack of customer service and the lack of provision of services agreed upon in the contract.

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Timeshare Adventures Selling of time share

Paid the $795 Fee to list our timeshare and have never heard a
word from this above listed company. Made all kind of promises and
how diligently they would try to sell and have never heard any
thing from the.

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LHall
Orange County, US
Jan 14, 2010 2:24 pm EST

Very Bad Company

Signed up to have them sell rental. Told them we were behind due to being laid off when returning from maternity leave. Was informed that it shouldn't be a problem and they would contact WorldMark to get actual account information including maintenance fees. I asked if I should call them and verify the information and was informed that their customer service would do that.

I asked rep directly how long would it take to sell the property he stated 3-4 months. I checked the page and the maintenance fee. When I checked there were no updates to the page to display the actual maintenance fees. Also, I followed up with WorldMark to begin making payments since I found a job and they said the account was cancelled and charged off since October. When I requested that they take the page down, I was informed that there would be no refund because it states that you get 50% if you sell it yourself. But if there was never anything to sell, then shouldn't I get a refund anyway? If they actually called WorldMark like they said they would to verify the information, than they would have known that there wasn't an account there.

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InTheKnow
Reno, US
Nov 29, 2009 10:37 pm EST

Update: I stopped paying my Tahiti Village mortgage several months ago and suffered through endless harassment from their collections dept. Each time I asked about doing a "deed in lieu of" foreclosure. Each time I was told that they would not do this type of settlement.

In the final stages of the foreclosure process, someone finally offered me a DIL but I had to pay 10% of my balance and they would still report on my credit as "settled for less than amount owed."

I did a little research and found out that a foreclosure would drop my credit rating by 85 to 160 points. A settlement would still hit my credit report for 45 to 125 points. I wasn't worth it to me to pay $1, 800 just to help boost my credit rating by 40 points.

For more info check out "Deed in Lieu of Foreclosure" on Wikipedia
http://en.wikipedia.org/wiki/Deed_in_lieu_of_foreclosure

This new article just came out today about the impact of various types of credit issues and how they can impact your FICO score:
http://www.creditcards.com/credit-card-news/fico-credit-score-points-mistakes-1270.php

Do the math but it is pretty clear that foreclosure is the way to go!

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Brian Rose
Lebanon, US
Oct 23, 2009 3:37 pm EDT

Does every Timeshare re-seller want money up front to do business? Yes
I had a company call up and want $599 for their cheap services. Company was called TWA.
Just another ponsee scheme.
Another called and wanted 1886.00. Phoney sales person was very convincing but no luck.
If they want your credit card, don't do it. Tell them would you lie to your momma about the same thing your telling me?

Just say no to these people. They will extort money from you and enjoy it.

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InTheKnow
Reno, US
Apr 20, 2009 9:08 pm EDT

There is a way to get out of a time share without giving it away. Check out the time share user group called "TUG". Just google TUG and check out their helpful info. Bottom line, you might get 10% to 30% of what you paid for it. Don't pay anyone an upfront fee to sell anything! They should always work on a commission.

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