Vacation Sales And Marketing reviews and complaints
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failure to honor contract
They refused my certified letter that was sent, as stated in my contract, as a request for a return of funds for failure to sell or rent my timeshare unit in the 1 year contract agreement. I'm glad some of you people got your money back, i'm just sorry i was not one of them. I plan to file a complaint w/ the bbb and if more people would have done this over a year ago i wouldn't be in this jam. one year ago this company had a b rating with the BBB and only had one complaint for refusal to return funds after the 1 year contract agreement. If you have had a problem with this company please file with the BBB and protect people that will be contacted by this co. in the future.
The complaint has been investigated and resolved to the customer’s satisfaction.
Fraud
I sent them $399 to sell my timeshare. Tried calling them on many occasions. First I got answering services telling me they'd return my calls. Now their phones have been disconnected. Dumb me, I felt it was a scam from the start, but was sent a contract with a money back guarentee. How foolish am I???
Read full review of Vacation Sales And Marketing and 5 commentsFailed to refund my money
I was contacted by Alan Johnson from VSAM in January of 2009. With the economy in the U.S. the way it was I was too willing to accept a too good to be true offer. Afte the contracted 180 days to sell my timeshare, I contacted the company to get my refund. I was told to send them a certified letter explaining the need for a refund and that upon their reciept of the letter they would process my refund and send me a money order for $350 in 6-8 weeks. I waited the 8 weeks and tried to call them (repeatedly, several times per week) and left numerous voice mails and never recieved a callback. By the time the 8 weeks had expired so had the 60 day limit to dispute the transaction with my credit card company. I have managed to get my cc company to try and resolve the issue but every phone number that I have ever had for this company is disconnected.
[protected], [protected], 866-993-VSAM (8726) all disconnected.
Do Not Trust Anyone from VSAM: Alan Johnson, Leticia Ferguson, Daryl Green, and/or Mary.
They know that most CC companies only allow 60 days to dispute a charge and that is why they tell you that a "money order" will be sent in 6-8 weeks. If you wait it is too late. Actually, if you say yest to them in the first place it is too late.
Count me in if anyone gets a class action lawsuit going.
[protected]@hotmail.com
Breach of contract
After being convinced I could sell my timeshare I paid $300 to Rebecca who works for Vacation sales and Marketing. They even took me to a fake BBB site showing they had no complaints. I was to get a full refund in six months if they did not sell my timeshare. After several phone calls I submited the required certified letter within 30 days of the end date to request in writing. When I spoke to Rebecca she said it will be sent to LEGAL, who ever that is. Since August 2009 I still have not received my refund. I get attitude and hung up on when I mention I will come there and ask where are you located. I would if my GPS would stop saying can't be found . They never answer my calls now and suppose to return calls within 48 hours. They never call back. They have a F rating on the BBB and noted for not responding to customers request for refund. I am sick of these parasites making money off of other people and lying about what they can do for you and still keep your money after they do nothing they promised.
I have tried to reach them by phone and says this number is no longer in use. I paid $499.00 on July 22, 2009 and have not heard from them unless I called and then they would have some excuse about not selling it and of course now I can't reach them by Phone. I was going to send acertified letter but from what I have read it will do no good. Can you help me in any way?
Teresa Bremer, 2675 State Hwy 39, Albion, NE. 68620
[protected]
VSAM has been closed due to being ripp offs. They arrested Diane Crosby and just gave her a slap on the wrist. More people need to complain to the Daytona Beach authorities since that is where the company was actually located, there was a room on International Speedway Blvd. located next door to the Outback Steak House. There was a room on Beville located close to the railroad tracks, the other office was in the business plaza on Nova & Beville by Vacations USA. Of course there isn't any offices open now. Diane is still trying to run the scam out of her home or anyone ele's that will let her. Unfortunately Daryl Dixon has passed away. Diane, his wife Twila(Mary Wong) and Daryl spent alot of your hard earned money on cocaine, crack and pain pills. Due to that Daryl is no longer with us but we all have our suspisions on how much Diane and Twila were involved with Daryls passing, but thats a whole other story. I thought everyone would be interested in having Diane's home # [protected], 137-C Goldeneye, S.Daytona, Fl. 32119; Cell# [protected]; Daughters cell# [protected].
one 8/24/2010 i got a call from VSM stating that they owed me a refund of 504.00 (which was the correct amount) and that they needed my credit card number to refund the money to, the lady said that they where all shut down there other then the refund department.
i gave her the info and just before she hung up, she said they had sold there listing to another compnie, which i didn't record and did i want this company to contact me.
I said yes (i didn't really, but i thought it might help get my refund) someone called me from [protected] and kept calling, one day he called me 6 times in a row.
the number the lady called me from on the refund was [protected].
as of 9/9/2010 no refund, they are just calling the people that should be due a refund and trying to get a list of numbers for the NEW SCAMMING Companie to call.
I would avoid this all together and not fall for this.
BTW as of this time, there also was not any charges against my card either (thank goodness).
Rippedoff in MO.
they are once agin hiding and operating from there homes
Mike Rice' s direct number is [protected] he called me today to ask me to list with them. I know better.
read this its good you can win in court http://www.atg.wa.gov/pressrelease.aspx?&id=4762
for the last time for any one fighting with credit card company's here it is the contract you signed was null and void it was not executed by a legal licensed company in the state of Florida where it has been proven in writing. there was a corporation set up in Diane Crosby name but her husband was the head because she was court ordered not to ever have a call room or telemarketing room ever because another case of fraud . if you call the state department of agriculture give the name and address on international blvd the will tell you there was never an issued laic. you may also contact the IRS and see they never filed personal or private tax returns, Daryl Dixon was Manager he went by Daryl green and same thins applied it was a cash business they used up to 6 credit card company's to process there transaction so there would be no red flags or they get holds put on them THE BIGEST THING IS THEY WERE NOT LEGAL OPERATING IN STATE OF FLORIDA THIS IS FRAUD SAYING THEY WORKED IN GA WICH WAS A PO BOX SO ANY AND ALL CONTRACTS ARE NULL AND VOID AND WOULD NOT STAND UP IN COURT I AM SURE
so here is most of the info you need put the credit cards up against the wall if they wont charge back make them prove they were a legal company and get a state laic # and a federal id the contract would be fraud because of the misleading information they gave
owner Diane Crosby office manager Ulysses Daryl Dixon
other web site with info and complaints
http://www.redweek.com/forums/messages?thread_id=15430
http://www.b2byellowpages.com/company-information/309602444-vacation-sales-and-marketing.html
Diane Crosby old state lic and info
https://www.myfloridalicense.com/LicenseDetail.asp?SID=&id=7D2F030E34DD07530AAB35D95C770D8E
Licensee Details
Licensee Information
Name: CROSBY, DIANE E (Primary Name)
(DBA Name)
Main Address: 2336 MEADOW LANE
DAYTONA BEACH Florida 32124
County: VOLUSIA
License Mailing:
LicenseLocation:
License Information
License Type: Real Estate Broker or Sales
Rank: Sales Associate
License Number: 516820
Status: Revoked
Licensure Date: 05/23/1988
Expires: 03/31/2002
Special Qualifications Qualification Effective
View Related License Information
View License Complaint
| Terms of Use | | Privacy Statement |
This company operates out of daytona beach florida, and Palm Coast.
They have moved twice in the last year, and their office is nothing like the picture of the site. They were next to Outback Steakhouse on Internationnal Speedway blvd. in Daytona Beach, and the moved to Beville road in South Daytona. Both locations are low income neighborhoods!
The people are Diane Crosby who is not allowed uner previous scams to own a business involving a phone room.
Ulysses Darryl Dixon who has a lengthy felony/arrest record; known for unsavory business practices.
Over 12 arrests in Volusia county alone since 1989.
Google the names.
They were shut down by the Florida department of Agriculture in the last month due to non licensing, but some say they still operate the business out of their home.
958 tall pine drive
port orange FL
137-C GOLDEN EYE DRIVE
DAYTONA BEACH FL 32119
Call the state attorney of Florida and the department of agriculture.
http://www.doacs.state.fl.us/
http://myfloridalegal.com/
volusia county (daytona beach)
http://www.circuit7.org/Communications/generalbrochure-2-09update.pdf
NOW IS THE TIME!
This is a site of corporation registered in Florida, play with these names on the site. Notice how these people open and close businesses at an alrming rate, reminescent of money laudering.
Sunbiz.org
paste this link
http://www.sunbiz.org/scripts/cordet.exe?action=DETFIL&inq_doc_number=P080000819
19&inq_came_from=NAMFWD&cor_web_names_seq_number=0000&names_name_ind=N&names_cor_
number=&names_name_seq=&names_name_ind=&names_comp_name=VACATIONSALESMARKETING&na
mes_filing_type=
dont you all see the companies were never licened dont have a fed id so there was no legal contracts they were all fake just like the [censor] that is still out there under another company still scamming people
im in the same boat, I have been trying to reach them at first all i got was vm now the #s have all been disconnected
This company is a SCAM 100%. My husband took the call and went wit the deal to have Vacation Marketing sell our timeshare also. I have been trying to reach the sales rep Michael Rice, who initially called and set up the contract, but have not been abl to contact him. We have called the office and been told thar since the floodingearlier due to the rains the office operations was affected. Now as of 7/14/10 the office # is no longer a working number [protected]. I am filing a copmplaint with TN Attorney General's office, BBB, reporting to IRS fraud, FL Attorney General, and my state (CA) representative against Vacation Marketing and any other name they are using.
Also beware of another scam company calling representing themselves as an advocate for consumers to help them get their monies back from Vacation Marketing. They are also a scam. They are based out of Newport Beach, CA. Call themselves Resort Resale Advocate Group
These are their numbers: [protected] or [protected]
BOTH ARE CINGULAR WIRELESS NUMBERS.
BEWARE OF THOSE PHONE CALLS. MAKE SURE TO GOOGLE ALL PHONE NUMBERS TO SEE WHERE THEY ARE COMING FROM.
ASK FOR BUSINESS LICENSE NUMBER OR TAX ID NUMBERS.
will not return guaranteed contract
IN JULY 2008 I SIGNED A CONTRACT WITH THIS COMPANY TO SELL MY TIMESHARE AND GAVE THEM 800 DOLLARS WITH A CONTRACT GUARANTEE THAT IF MY TIMESHARE DID NOT SELL IN 180 DAYS MY MONEY WOULD BE REFUNDED. I EVEN GAVE THEM AN ADDITIONAL 180 DAYS STILL NO RESULTS. THEY TOLD ME TO SEND A CERTIFIED LETTER TO THE ADDRESS THEY GAVE ME AND THEY WOULD SEND THE MONEY IN 4-6 WEEKS THAT WAS 6 MONTHS AGO. I HAVE SENT TWO OTHER CERTIFIED LETTERS AND 20 PHONE CALLS NO ONE RESPONDS. THIS IS A SCAM. I HAVE CONTACTED THE ATTORNEY GENERAL IN GEORGIA. TOTAL SCAM
We were also scammed. I'm searching for a pitbull lawyer in St. Mary's GA to go after these people. If we get enough victims and follow the money trail, we might end up with a successful class action lawsuit. No guarantees we would get any money, but we may, since this appears to be a branch of a larger organization.
I see Im not the only one dealing with these people. If anyone want to team up and bring these people down, Im all for it. I would love to give some input as a witness to this scam.
Contact me at sweethearttex@aol.com. Please use subject "vacation sales scam support." so I wont delete as spam.
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