Voipwise reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Voipwise
Welcome to our customer reviews and complaints page for Voipwise. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Voipwise.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Voipwise's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Voipwise, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Voipwise. Your feedback is an important part of our community and will help others make informed decisions.
Voipwise closed my account after I purchased credit
I was using voip wise for about 1 year. IT worked for the first months, but later they started charging me for supposedly free calls. they say on their web site they have the right to charge the calls after they exceed the fiar use policy. Hovewer they never tell what is the weekly limit or monthy for this F...ing fair use time.
Anyway long story short, I decided to close my account, and filled out the form, but they did nothing. I mean, My account was open so, I decided to keep it. I got an email after the closing request saying "we have received your report. Thank you for contacting Customer Services. We will endeavour to reply as soon as possible should a customised answer be necessary. "
Then I purchased credit in order to call my familiy, Still they charged me even though I just bought credit and made the call.
More importantly, they closed my account in the morning. They did not care for the credit I bought 6 hour ago, they did not bother to make a confirmation.
I bought credit after I fill the the account close form. My account was not closed for hours then when I bought new credit, they closed my account.
VoipWise has the worst wervice ever, they dont reply my emails, they do nothing about my problem.
The complaint has been investigated and resolved to the customer’s satisfaction.
Customer rip-off
To start with VoipWise lets you make unlimited free international calls to their so called "free" destinations. But after a while, they limit both the number of free international calls one can make and the number of free days. According to the information on their web-site, once you charge your account with credit, you should be able to make unlimited number of international calls to free destinations within 90 so called "free days". When those 90 days over, they keep your remaining credit, and start charging normal rates for calls to free destinations.
But in my case, they have already limited the number of free calls 2 weeks after i charged my account with credit, which is a clear violation of their own contract terms. It is now such that i am allowed to make only one free international call every 3 days in spite of the fact that i still have more than 60 remaining free days. I submitted them a complaint regarding that issue, but they didn't bother to reply.
The complaint has been investigated and resolved to the customer’s satisfaction.
vouchers invalid
Dear Sir,
I would like to inform you that, I buy 10 vouchers 1st week of January from your reseller saudi _calls with the name of Ms.Kholoud.Ther is 2 vouchers are invalid, So, I need clarification from you.
As per Ms.Kholoud it has been charged already but I didn't use.
I am sending you the 2 vouchers, Please check & send me details on which users name that voucher is redeemed.
Vochers no (1) [protected]
(2) [protected]
Waiting for your response.
Thanks Regards
Khalid Anwer
we have no free calls sincelast month in short we say that when we have been started with rs.625 como plan with phone no.+[protected]"we have no free minutes for international calls.why?give me answer immidiately
when i use the voipwise account for international landline calls then problem arises to log on"when ifil password it appears it is mandatory and should be at least 4 characters long but actually the password has 9 characters and always we used it why problem arises during these times?give me reply immidiately
I amin Dubai in my way to Florida and cannot log into my account.
Fariar Kohzad
fkohzad2@msn.com
I have been try to top up my credit. But is not going true .It keep say error
i am really pissed of with your service because there is connection problem.i have been with you for long time now i am pissed off i would not recommend you service to my friends.
Password Loast
Some days before I changed my contact email address and by mistake i gave wrong email address, I would like to change it to the previous one which i had taken at the time of Joining VOIPWise. After this I can be able to get my password through Email.
My Username of VOIPWise: aqeel.ahmad
Email When Registered: [protected]@yahoo.com
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a voip account and I used to live in Netherlands and therefore used the IDEAL method to buy credits directly from my account (debit card). Now I live in London and want to buy credit I cannot find the ideal option and i dont have a credit card. I have a debit card from Santander Bank (visa). How do i buy credit? My email is eddiefoday@yahoo.com.
no call is going
few days before i recharge 10 euro to my voipwise account. until now i am not able to call anywhere. i spoke only 2 minutes free in germany and that happend only one day. from next day whereever i am trying it shows i am not allowed to give a call and the error code is 08. whenever i want to fill up the form i didn't find any error code but i choose one code and send 2 times to them. a auto generate mail comes from them to my e-mail account and that's all! until now no solve and there is no feed up. i think people should think about this kind of fraud company before spend for that service.
The complaint has been investigated and resolved to the customer’s satisfaction.
19/01/2013 Will call to India but the problem when i call to India They don't hear my voice but i can hear them voice please check the problem and solve Thanks
hi. money is decreasing from the account but no call is going. nobody receives my call. sms too. i sent sms, money is decreasing, but nobody gets my sms. what is this? modern policy to steal from people money by legal way? if it continius like this i will stop using voipwise. i am disappointed.. shame on voipwise. new generation of internet stealers.. :(
Terrible experience
Same here... i too recharged new of 10 euros n then when i logged on for the next time my balance was down to zero... shocked i mailed them but there was no reply n neither an action from their side... i didn't made any calls yet the balance was gone!
It will b better if voipwise authorities take sum action!
I have to accounts with Voipwise and I cannot log in on any of them!
Wy cant I get a E-mail Adress to Voipwise? is this all fake now?
Have atleast 15 Euro still in my account but cannot log in...
I am not able to log on voipwise please advive/ help me
WOW, they have returned my credit back to my credit card without sending any email!
any way i still cant log in to my account.
but at least i can make another one and i have my money back :)
thank you
still no answer from any one!
what about my credit? is it lost
Dear sir
i'm trying to log in for the last 2 days with no luck it keeps saying
Voipwise -(9)
the user name/password invalid
even though that i'm 100% sure of my password
any way i tried to use "forgot your password" using my user name jim.haboury then putting the letter thing
the after pressing enter it shows the number 126 in red
and the same page comes back again
without giving me a note about sending the password to my email!
i've a balance of something around 45 euros
please help me
thank you
waiting for your reply
jhaboury@gmail.com
I havebeen trying to register my account last three days but it does not let me do it.Any password i put in to
creat account it says invalid .So would you guys help me to register my account than i can buy some credit
and i can make my phone call.Thank you so much.
i have 37 euro dollars of time but every time that i call mesage comes it says you cant call this number
hello, i am a new user of voipwise. i would like buy a credit but i did not know how buying a credit. because no credit card payment option there. i am so confuse on using ucash, redeem or other payment. please give visa payment option. i hope there is explanation of it. thank you
I am your customer using voipwise Internet phone sufficient credit is available in it.
For the last 4 days I am facing difficulty in calling my friends.
I feel there is problem with server its a great services provide by you .
Please let me know when you will be able to rectify this problem.
I hope you are not going to terminate this fantastic facility.
Waiting for you reply.
Hi i have been trying to logon since the last update of voipwise 08, 12, 08, can you check from your side, what´s the problem, i paid money and i belive i get good ###in service, still waiting for your ###in service!
wish you all the ###IN best
Mother F...
John Zammit
Rip off!
VoipWise is ripoff. They say it is free after some time they charge Eur 0.01 a minute to these free countries. Why they say after paying credit you have 120 days. Now they tell me to pay more even after it should be free for 120 day. Total rip off!
they are a rip off.
charged my voip wise account and i am getting charged for every call allthought is free call at my free days at free destinations.
no reply to my emails from the company.
beaware prospective users of voip wise its a fraud.
have recharged 50 euro to my intervoip account through western union last week. in you website i can't find any option to become a Reseller...
one of my e-mail ids: haristharayil@gmail.com
i want voipwise credit cards then i pay you money.answer me soon plz
I fully agree. I have upgraded my account with 10 Euros and all free landline calls are charged. I have spammed any of the feedback addresses but they have not responded to any complaint. These guys should be arrested for theft !
Richard.
VOIPWISE ARE CHEATS..
I had 10 Euro credit and used just about 1 Euro and when I logged in again next time it's down to ZERO!
I tried contacting their customer services and they don't even have a number. The web page is just looping back and forth to the same place...
They surely do look like frauds ripping people of thier money...I'm gonna check with my bank if they can do anything!
I bought voipwise for 10 euros, but when i tried to call i could not. Same is the case with my many other friends. We have balance in our acounts but we cannot make calls. Few days ago i myself bought it for 10 euros but it was corrupted. It seems that Betamax is trying to collect money through illegal ways. That is not fair at all. There must me some check and balance on it. I can even give many proofs for this.
My friend bought it for 25 euros and after few days, even his balance is 17 euros he can not make calls.
Same here. And they did not reply to any of my emails. I will be taking action with Paypal. Recomend that others do the same to send them the right signal. Yes I did want it FREE and if it is not then they are simply LIARS.
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Have been trying to buy credit with voipwise for 2 weeks, don't know if they have gone out of business but just keep getting messages saying that are 'having problems-try later'.