Menu
For Business Write a review File a complaint

The good, the bad, and the ugly - discover what customers are saying about West Gate Resort

Welcome to our customer reviews and complaints page for West Gate Resort. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with West Gate Resort.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used West Gate Resort's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with West Gate Resort, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with West Gate Resort. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
S
4:29 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

West Gate Resort Place families at risk by giving keys to rooms already occupied by other guest

WestGate Resorts places families atr risk by giving room keys to Rooms that are already occupied by other guest. My family booked our weekend stay we had a late arrival for 1 am we were checked in and given our room keys. We went to our suite and to our surprise when we went into the suite it was occupied by another family this was a nightmare for me and my kids to walk in on someone in the middle of the night. we hurried back to the front desk to advise them of what happen they Rep appologized and said that it has never happen before. We where then given a different room and escorted by security to the new suite only to be told by security Guard that this has happen a couple of times. I just wanted to make this compliants to avoid anything bad from happening to another family.

Read full review of West Gate Resort and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
I
I
intellex58
US
Jul 19, 2011 1:57 pm EDT

Lets take all the employees at that resort out back and beat them with a wet noodle for making a mistake. Better yet we got our mistake free lord over here in Livingston perhaps he should cast the first stone seeing that he is perfect.

ComplaintsBoard
P
9:51 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchase a deal from Westgate Resorts back in February. It cost me about 5000 dollars to get into this membership (8weeks) with your resort plus a leisure time passport membership. After finally paying my last monthly payment, I received a welcome letter from your company and a leisure time passport number that entitles me to go anywhere in the world at...

Read full review of West Gate Resort and 1 comment

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.