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The good, the bad, and the ugly - discover what customers are saying about Yardworks

Welcome to our customer reviews and complaints page for Yardworks. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Yardworks.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Yardworks's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Yardworks, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Yardworks. Your feedback is an important part of our community and will help others make informed decisions.

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4:55 pm EDT
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A house down the street put a brand new Yardworks lawnmower self propelling out for garbage. He said it wont start no matter what it's yours. He wasn't kidding i spent hours last year and nothing. Today i took the carburator out 4 times cleaned jets inside and went to Canadian Tire where the [censored] there knew less then i did, or did'nt care. It is going out for garbage brand new mower.

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1:24 pm EDT
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une semaine après l'expiration de la garantie de 2 ans, le pistolet fuit toujours. Aucune pièce de rechange! Je pense que la garantie du fabricant pourrait être effective. A quelle adresse puis-je retourner le produit au Canada? Acheté chez Canadian Tire, Beloeil, le 6 juillet 2020, no: [protected] A quel endroit dois-je retourner le produit défectueux et demander un échange?

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7:30 pm EDT
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I am missing parts # bb m8 x 45 mm hex bolt i need 2 i am missing part # dd m 8 x 16mm hex bolt. I need 4 i am missing part # ii m 8 nylock nut. I need 6 of them

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1:15 pm EDT
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I have a Yardworks self-propelled lawnmower. Last fall I hit a rock and bent the blade. On the Monday before Memorial Day this year I called to see if I could get a new one and a voicemail said they were closed for the holiday!? I called 2 more times later in the day and the voicemail said they were already closed. Today I've been on hold for 2 hours and...

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9:34 am EDT
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The plastic :-( chain adjuster is broken and I can't seem to get a Yardworks site to order new.What a joke. Never again.

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3:37 pm EDT
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It seems to have come without a manual. I went on line to get a manual and 1 It listed manuals for a number of models, but none for 060-2366, so I ordered the manual for 060-2359, hoping it would be close enough. 2 In order to download the manual, I would have to order Win-Zip for my computer for nearly $60.00 (probably US funds) It would be quite...

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1:56 pm EDT
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I bought a new battery two years ago add Its already hooped. I can not find a replacement anywhere. Its 24 volt 16 inches [protected]) Please let me know where I can buy one of these. My mower is only five years old. I've had to replace my the battery twice in this short and period of time. The lawnmower is still brand new so it's a shame if I can't get parts for it. Can't get a hold of Yardworks to resolve my situation.

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11:17 am EDT
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I purchased a battery operated lawnmower on Feb 03/2013. I have since needed 2 batteries and was lucky to get a replacement for the first malfunctioned battery and I had to pay paid for the 2nd battery. My next complaint is my neighbor bought the same model 2014. I called 4 times for our elderly neighbor last year 2017 and was told the battery was on back...

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1:50 pm EDT
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1. Lawn mower purchased in 2005 Canadian tire Fredericton north--used one summer next summer motor seized could not be turned over --No warranty at CTC 2. yardworks - battery operates tools grass trimmer, hedge trimmer and blower pkg junk never could keep charge --c*** again no warranty from CTC 3. Splitting maul 6lb head came off and totally blew up c***...

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4:11 am EDT
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Purchased a "yardworks" sprinkler last year last year from Canadian Tire"--last fall it would not rotate just sprinkles water on one side--this is remote operated-- worked for 2 months last year now I have a problem - spent quite a bit of money on this product-Can I return it for a refund or get another one

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6:03 pm EST
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01 Dec I bought a Yardworks Electric Snow Thrower at the local Canadian Tire Store in Moose Jaw. It is the 9A version, item number [protected]. After using it three times the plastic impeller broke as well as one of the guide vanes. The temperature that morning was minus 28 Celsius. Figuring that maybe this product was not build for those temperatures I...

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2:53 pm EDT
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After 3 short uses, my Yardworks [protected] Electric tiller/Cultivator began emitting noises consistent with high voltage electrical arc faults, and the odor of burning wiring. The unit would trip breakers in the house electrical panel. Upon disassembly, it was found that the stationary coils in the electric motor had come in contact with the cooling fan...

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7:56 am EDT
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Yardworks SAFETY FACTOR

I bought the yardworks lithium grass trimmer, on june 2, 2010; july 5, the guard broke off, which is a safety factor, as its plastic, is this a failure with the unit or just a faulty piece. For a $169., thats a lot of hard earned money for a product to breakdown so quickly; this unit should be replaced and not just repaired. I've heard from other people that yardworks are inferior products in comparison to other sources. That troubles me, especially when it comes to safety. This unit was left at ctc-store for repair.

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11:06 am EST
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My yardworks electric chainsaw screwed up after minimal use. The motor was working well, but wouldn't drive the chain. I dismantled it and discovered that one gear drive was made of plastic! Obviously intentional to force the customer to but a new saw. If the gear was steel, it probably would have lasted a long time.,,,,,,

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4:56 pm EDT
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Wow. I've never dealt with a "legitimate " company with such an attitude. I bought a Yardworks 20" mower [protected]) from Canadian Tire in the fall of 07. Worked fine for a year. First use in the spring of 09 reulted in a dead battery. I called [protected] as instructed on the mower only to be put on hold with a company called "Sunrise" for 25 minute...

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