RHP Properties
Reviews and Complaints

I have a dead animal under my trailer and the community refuses to help me with it or contact someone to remove it. My Name is Sydney

I never had any problems until I chose to cut a bush in my front yard. I cut the bush because people were walking right up next to my home to get to the neighbors back porch. The bush was over grown so I decided to cut it. Just in that min. I get a notice from the property manager to not cut it because it doesn't belong to me it's private property and I'm not aloud to cut something that is in my yard. It's only because the old people that refuse to maintain the BUSH want to hide all of their junk on their back porch. So I came home and cut it anyway because there are multiple bushes and trees cut around the neighborhood. She came to my house screaming at me that it's private property. Now she won't leave me alone with all these violation notices that make no sense.

My kids and I moved into Portside East in November of 2021. We bought the mobile home and moved in. The second week when trash came the workers broke our trash can. I called city of Jacksonville (COJ) but they don't handle it, the office here does. Called them and was told it would be taken care of. 3 or 4 days later half the community had new trash cans except us. I had to go buy one of my own and when I called the office I was told they were out and some had been ordered. Three weeks later I get a new trash can, that's old and smells like urine and had trash in it. Today the trash collector came and only emptied part of the trash and left my other trash can full. I called the office at 4:45 and was told they were gone for the day, when they close at 6pm.

The office workers here have lied to me and other residents about me and my kids, they don't put the rent paper on our property, they have said very mean things to and about my kids, accused my kids of things they've never done. We get blamed for alot of nonsense and they lie about me to people in here that I don't even know. My kids are NOT angels, I know who my kids are as people and the things they do. I will not stand here and let some woman lie to my face about my kids. She's also told people I tried to hit her, which I never did. I cussed at her and slammed my door, never once raised my hand or fist to her. This mostly happened within 2 months of me living here. I also have people who are witnesses and know the truth. I can prove everything they are lying about, they can not. I would really appreciate for someone to get back to me in this situation. I am worried and scared for my children. No kids should have to live like this.

Also, my 8 year old son got swiped by a car on a new scooter, he wasn't injured, but I caught hell for him not being on a sidewalk...there are NO SIDEWALKS here and he was all the way by the grass.

I really would like some help in this issue and know what to do or who to talk to. This is unacceptable for anyone, let alone kids.

Thank you,

Tammy Jones [protected]

I do have more photos if needed

I live in Algoma Estates in Rockford Mi. My neighbor has a daughter who stays the night at least 3 days every week. She is a convicted felon three times for theft. This past week she’s been there 7 days. Now, we had to get background checked and so did my 20 year old daughter for felonies because we were told we couldn’t live here if we have felonies. So I don’t appreciate being forced to live next door to a felon. She needs to be background checked also. She’s also a heroin addict. Please do something about this problem. It’s not fair to the people who are following your rules.

I am having harassment at my mhp nortwood lewisville. New management and gave me 3 days to clean yard, I did so they charged me 100 then 50 for not letting me sign the lease and 50 for late payment although the bill said 792 then 6 days latter come back tell me I owed 00 for items already fixed and I have proof. I have a lot of messages communicating. Then proceed to charge me 50 late fee for something I wasn't aware of. 935 just to get some land in a mobile home is crazy. They are rude when coming in my yard asking to do things and I always do then to sign my lease I need to fix everything asked but when I fix the things asked they come and add more things to do, so then I so read read they come around again telling me to fix more stuff and it's never ending with the lease fee and then still charging me extra for stuff I complete before completion i've lived here 5 years and every year they get worse management harassing everyone and not allowed to have bikes, toys, or anything in our yard that we pay so much for... Not sure the mangers name but assistant is laura. Both are very rude! I am unhappy where I live because everything I turn around i'm being charged or harassed even for just one trash in the yard or one bent blind... Not even broken. I try to keep everything perfect but I also have children children animals!

Nonstop harassment by management. There are 10 pages of rules and regulations. They do not follow their own rules. Example : If you don't put your trash cans back within two days there is a $10 fine yet they fine within a few hours. The rules state there is a $50 fine if there is a dog tied up in the yard or tied up on the porch ... yet they charged multitudes of people $50 for their dog just standing on the porch getting fresh air.

They tow cars like crazy! They verbally state if 'any' part of the tire is on the grass. In the rules and regulations it states if a 'full tire' is on the grass. People that just come into the mobile home park community have had their cars towed as many as 6 times.

These people are a bunch of crooks / thieves out to not only fine you nonstop, but steal your home, if possible. It has happened many, many times.

I been a resident of Connie Jean over a year now been having issues since I moved in my place. nothing has been resolved like not having blinds installed in my brand new place for a sense of some privacy and security. I spoken with the community manager and they said nothing they can do about it but I say different because the same exact property has blinds and I dont. I also have other issues Ive been having with the property and they're taking there time to work on that sent them a to do list and everything and some has been done but not all. I need to take this up with corporate sad to say.

I live at Chesapeake Mobile Ct in Hanover. We have been without running water since 11 a.m. yesterday ( Thursday ). I have called the emergency # 3 times. The guys working on the pipe left around 6 p.m. without fixing the problem. The lot manager told me they would be back Friday morning to finish fixing it. This happens all the time. We always seem to have a broken pipe somewhere and they never give anyone any notice before they turn off the water. This is unacceptable. We can't cook, wash our hands, flush our toilets, brush our teeth or shower to go to work and school. You would think as much as we pay for lot rent that they could try to fix stuff like this sooner or at least give us some notice before they turn the water off so we could be prepared. And when this happens our water bill seems to be higher. Why should we pay more when we go so long without having water. I would tell anyone who is interested in moving over here to save their money and go somewhere else.

I have lived in Springdale Lake estates trailor park for 6 years and this place has changed the amount of rent for people that they can't live. They loose everything they own to live here. And when hard times hit my family we got behind in rent this year and this supposed company will NOT except payments to us people I have called and called along with many other people the corporate office and can't talk to anyone in charge of this park, you mention why your calling they hang up or send you to park manager. I do not believe that this company really truly is a honest corporate office. RHP needs to start being owners and actually speak to the people that spend everything they earn on rent or payments. I want this company to be responsible for their properties. Stop being chicken and just collecting rent for their own good.

Raised our rent 17.00 a month? A lot people out here are seniors on a fixed income. our ins went up gas went up utitilies food. Were struggling. We always hear about rent went up for the water bill? Well a lot of the elderly out here are asking not to raise the lot rent if 2 or more people live in the home? u got people out here with 7 people living in a home thats 7 showers 7 more dishes to wash 7 more clothes to wash? yet a 1 or 2 person pays the same amount rent? is that fair? u raise the rent but nothing being done roads sidewalks? Maybe put in our own water meters?

I applied for residency. Was told the application was complete. Was asked for other documentation. Sent it both text and email. Didn't hear back. Texted for update and was told it was never sent in because a request for additional information wasn't sent. Told girl to scroll up and check email. She found what I sent a week earlier. Then she made up something to make it look like her not reading email or text wasn't the only thing - now she needs something that was already attached to the application. I just send it to let her save face. Next few days I text to find out about application. She tells me she didn't send it. And the place I was applying for is now going through a sale. The same day I find a private owner who is selling in the park. They won't let a viewing until application is filed and you are approved. I call to find out about the application and tell them about the mobile home and the need to get approved to even look at it. - still not sent! I ask to talk to someone else because this little girl is LAZY non-worker. New person wants "an hour" to look it over and will call me back. She doesn't call back in an hour. I wait for next day and call her. She sent email asking for NEW pay stubs because girl took over 2 weeks not sending in my application. I send new ones and wait for another week. Then I am told I am accepted and I mention that "I can make appointment now with the private owner" - she tells me THEY bought it.

TWO places lost because these women didn't communicate, didn't do their jobs and committed real estate fraud by keeping me from obtaining while THEY did - that is ILLEGAL.

The manager on duty at holiday estates is racist and very disrespectful. The years that I have been with them I have never had any issues with management and we have always paid are rent. This year has been the worst today I came home with a notice saying that I had four pitbulls living at my home and basically I have people also living at my home. Which is completely a lie and u probably have the wrong house. Then I find out the new manager is also taking videos of our kids and other peoples kids In the morning while they wait for the bus I also heard from my kids and other kids she is taking pictures of our kids and yelling at all the kids at the bus stop which is completely illegal she don’t have no right to yell at my kids or anyone’s kids and not allowed to take pictures and threaten the kids that she is going to have the bus stopped moved. She is rude and doesn’t let no one talk she even called the cops on me which was in called for. All I wanted to say was she has the wrong house and it’s not correct because me and my kids stay to our selves and never bother anyone.

I have been checking with Leo, the manager of Valley Vista in Las Vegas, NV about a storage spot for my utility trailer. For the last month, all I get from him is I'll call you, for which he never does.
I had a motor home parked in the storage lot and it got stolen in 2015 so I put my utility trailer over there. I took a trip and hauled my Trike and was gone for three weeks or a month. I get back Leo rented out my spot for which I paid for. I would like to get a spot that I feel should be owed me.
This manager here is never in the office, he never returns calls. My neighbor's smoke detector quit working and she called the office to get it fixed, they never showed up. I went and replaced it because they have kids and it's a safety hazard. She wanted to call the City and report it, but I told her I had one.
There are a lot of dissatisfied people in this park for the way it is being managed.

So we were bought last year ok no problem, but our new park manager is doing illegal things, posting a sign in front of the office with every lot number that is behind on rent. She also charges fees that shouldn't be charged like legal fees the same day the late fee posts and charges legal fees when we get state assistance for our rent when they know they agree not to charge it. Then, we resigned a lease in september, but she talks crap on the phone to the agency that is helping with assistance and refused to send the lease because she said it wasn't correct. I updated residents and pets on that lease that is in the folder that she says is not, but I saw it. There is much more that can be said.

Lot 420
774 SE Ridgeview Dr.
Topeka Kansas

The location of this occurred at Ridgewood Estates 4100 SE Adams, Topeka Kansas, 66609.
On January 5th, 2022 no snow removal in parking lot or on street. My wife almost fell by slipping on snow as she walked to the mailbox across the parking lot. There was also no trash picked up for our entire Cul D Sac which I believe is due to no snow removal of our parking lot. No results or answer (three calls to speak with female in office) with no results. All trash cans in this block are full and we have no place to put trash this week and no answer from the office.

We have been a resident of RHP Virginia Hills in Imperial PA for over four years now and have complained countless times about the disgusting living conditions that these older mobile residents and pets are allowed to continually live in. There are many residents that have currently over 10+ cats living in and on their lots. This has caused a very unhealthy living condition for us residents that have paid $60, 000+ for their homes with countless complaints with very to little results. Attached are pictures of a mobile home at 137 Williamsburg Rd. Imperial PA 15126 that has been reported countless times of the cats, raccoons and above allowed number of continuously barking (3) dogs living in unhealthy conditions not only for humans but the pets alike. This resident cleans the front of property to disguise what is going on in and around the property. We have submitted several pictures showing proof of this and there needs to be something done about the discuss that lives there. We are asking again for help regarding this situation. Thank you,

I purchased my home in May 2020. At the time it was written into my purchase agreement that the siding and roof would be completed. Fast forward to today 11/04/21 and despite my near weekly calls to corporate to find out when these things would be done, nothing has happened. I in fact have plastic billowing in the wind on one side of my house, and windows without protection around them causing on and off leaking, hanging on by a prayer that the damage won't keep coming up and the caulk will hold out over winter. I have also been waiting for them to replace the flooring in my kitchen as it was tore up by maintenance workers after I purchased the home, nothing happening with that either. I do have other concerns about promised skirting to keep critters out for winter months, and a metal door without proper safety features and framing issues. I would just like my concerns and legal agreements met with solutions and communication. I asked about discounts on lot rent because of the needed repairs not being managed, and it's been over a month and I have not received a yes or no. I think it would be bare minimal to be compensated until these needed repairs are made to my home.

They are now coming to the door to ask about my trash can? The one I own? They also slowly patrol to see if they can tape any more notices on the door. I have been here 12 years how about fixing the contaminated water and don't worry about my trash cans? No one can drink the water. 5 boil orders in one month? That's only the beginning… we have had this for years. Jennifer has been fired twice why is she back? The "maintenance" guy is a "two truck driver for 25 years" so, what does he know about water/ maintenance? Apparently not much. He does threaten a lot which is illegal. You can not sit at an entrance after hours and follow people home and threaten them.
Too bad theresa our normal office manager had to take a "mental health" break because of jennifer. That says a lot. I wonder if rhp ever has taken notice of how many managers we go through because of her? Enough already, get someone normal in her without an attitude that's she's above everyone else.
And leave my trash cans and me alone!

Since I moved in on 2/01/20 to my supposedly brand new unit, the storm doors have never closed, nor sealed properly. The office has flatly refused to fix them. In addition, there is a trip hazard in front of my primary entrance, which they have also refused to fix. I am also paying $83.00/month for a storage unit, because the pad behind the unit is unusable, and the management has refused to replace it.
And now, they are refusing to accept my rent, because of a mistake that THEY made, resulting in a $3.00 discrepancy between what the rent should be, and what is on the signed and dated contract of lease. They are also harassing me with insistence on making me pay $49.00 late fees, because of THEIR refusal to accept my rent checks, after 9 months of doing so.
The resultant stress has disrupted my sleep, my ability to eat, and my general peace of mind. I do not know why they believe they have some special authority to alter a signed and dated contract, but considering the absolute refusal to make necessary repairs, and the additional cost to me as a result, can only be considered ludicrous, at best, and unwarranted harassment at best.