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3:10 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.

rolly.com Fraud

This website is a fraud! They are scamming people out of money by having you sign up for a trial period of 24 hours to download and watch movies for $1.49. Then you are unable to cancel your subscription because error reports pop up at every attempt and there is no contact number or email address listed to report the problem. So it is impossible to cancel and then end up charging you the $39, 90 monthly fee. People are also reporting they are getting charged before the 24 hours even expires. I actually called my bank to cancel my card to prevent this. I tried cancelling within the hour and couldn't do so. Apparently their trial used to be $0.19 according to some blog complaints. Now they are charging $1.49 probably under a new disguised website. However, I was able to find the below listed information on the website.

Domain name: rolly.com[Who Is Domain]

Registrant Contact:
Privacy-Protect.cn[Who Is Domain]
Henry Nguyen Gong [FIND OUT MORE ABOUT THIS EMAIL ADDRESS][Who Is Domain]
+33.[protected] fax: +33.[protected]
Rue la produit 34
Nimes Languedoc-Roussillon 30189
fr

Administrative Contact:
Henry Nguyen Gong [FIND OUT MORE ABOUT THIS EMAIL ADDRESS][Who Is Domain]
+33.[protected] fax: +33.[protected]
Rue la produit 34
Nimes Languedoc-Roussillon 30189
fr

Technical Contact:
Henry Nguyen Gong [FIND OUT MORE ABOUT THIS EMAIL ADDRESS][Who Is Domain]
+33.[protected] fax: +33.[protected]
Rue la produit 34
Nimes Languedoc-Roussillon 30189
fr

Billing Contact:
Henry Nguyen Gong [FIND OUT MORE ABOUT THIS EMAIL ADDRESS][Who Is Domain]
+33.[protected] fax: +33.[protected]
Rue la produit 34
Nimes Languedoc-Roussillon 30189
fr

DNS:
ns3.cnmsn.com[Who Is Domain]
ns4.cnmsn.com[Who Is Domain]

Created: 2000-09-26
Expires: 2012-09-26

PLEASE GO TO http://www.ipillion.com/site/rolly.com AND REPORT THIS IP ADDRESS AS A SCAM/FRAUD! THEY NEED TO BE REMOVED ASAP!

Company Business Name: Rolly.com

Country of complaint: United States

Website: Rolly.com

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CAUTION!!!
Montreal, CA
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Jan 28, 2011 3:59 am UTC

I would like to provide you with information. I hope this information will be useful. If you paid for the free trial period with a debt card or through your bank account, your statement usually provide the contact information and the accurate authorization name.

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CAUTION!!!
Montreal, CA
Send a message
Jan 28, 2011 3:54 am UTC

HELLO. I WOULD LIKE TO PROVIDE YOU WITH INFORMATION THAT I HOPE CAN HELP. IF YOU PAID WITH A DEBT CARD/BANK ACCOUNT YOUR STATEMENTS WILL HAVE THE PARTY WHO WITHDREW THE PAYMENT AS WELL AS A CONTACT NUMBER. HOPE THIS INFORMATION IS USEFUL.

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CAUTION!!!
Montreal, CA
Send a message
Jan 28, 2011 3:51 am UTC

HELLO.. IM SENDING YOU THIS MESSAGE TO TRY TO HELP YOU SOLVE YOUR MATTER. IF YOU PAID FOR YOUR FREE TRIAL PERIOD WITH ADEBT CARD/BANK ACCT. YOU COULD CHECK YOUR STATEMENTS. USUALLY YOUR STATEMENTS PROVIDE ACCURACY OF THE PARTY WHOM DID THE WITHDRAWL AND A CONTACT NUMBER... HOPE MY INFO COULD HELP...

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CAUTION!!!
Montreal, CA
Send a message
Jan 28, 2011 3:47 am UTC

HELLO IM AM SENDING YOU THIS MESSAGE TO TRY TO HELP YOU WITH YOUR SITUATION. IF YOU PAID FOR THE FREE TRIAL PERIOD WITH A DEBT CARD OR BANK ACCT. YOU CAN CHECK YOUR STATEMENTS. YOUR STATEMENTS USUALLY WILL PROVIDE THE EXACT NUMBER FOR WHOM THE WITHDRAWL CAME FROM. HOPE MY INFO COULD HELP...

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3:06 am UTC
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rolly.com PERMISSION NOT GIVEN TO CHARGE FULL AMOUNT TO MASTER CARD

I clicked on the "Trial" button to download a movie (Cat People) to watch after I registered on this website. I did not click for the extended price of $39.00. I entered my Master Card number (Fifth Third Bank) and I got a message that the movie was "not available". But they charged me the full $39.00 and it looks, from their emails to me that they are going to keep on doing it. I cannot afford this. I am a 69 yr.old grandmother raising 4 young grandkids, on a fixed income. I tried to unsubscribe almost immediately! But so far, I don't think it's going to work. I want my charge of $39.00 credited back to my bank account and no more money to come out! Please Help!

Company Business Name: rolly.com

Country of complaint: United States

Address: 517 Riddle Road, University Hgts., Cincinnati, Ohio

Phone: 513 546 1689

Website: rolly.com

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Gordonsteward
Denver, US
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Jan 22, 2011 4:28 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

This site is a scam. DON'T DO IT! They sound very forthcoming up front, but when you attempt to cancel the service, the webpage won't let you. Of coarse, then, you'll automatically roll into the monthly fee of $39.90. So, even if you try the 1 day trial, they are going to take you for $40.00. Not happy at all. Email me for more details @ gordonsteward@hotmail.com

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victim of rolly.com
PH
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Jul 23, 2011 8:59 am UTC

please help..

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victim of rolly.com
PH
Send a message
Jul 23, 2011 8:56 am UTC

what am I going to do?am i going to cut-off my credit card?

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victim of rolly.com
PH
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Jul 23, 2011 8:54 am UTC

im also a victim on that scam website, rolly.com..

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dogwalker1945
GB
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Jul 09, 2011 3:49 pm UTC

cannot find your account, and site that is why todo by cancel

mr.r.smith

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dogwalker1945
GB
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Jul 09, 2011 3:46 pm UTC

p;lease can you cancel subscription as i cannot find your sight

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colbert2422
Long Beach, US
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May 21, 2011 7:16 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

several credit cards offer virtual card numbers that are good for only one charge. Bank of America is one. I use Chase AAdvantage.

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colbert2422
Long Beach, US
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May 21, 2011 7:11 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

several credit cards offer virtual card numbers that are good for only one charge. bakn of America is one. I use Chase AAdvantage.

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Nthabiseng Mangqangwana
GB
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Jan 16, 2011 6:17 am UTC

I gave rolly.com my credit card details to draw money only once for the trial period but not they keep taking money from my account on monthly basis and their movies are not even download . I want to cancel my membership with immediate effect as I'm not happy with the way they operate. I want my money back

Rolly.com is a fraudulent website and I'm very unhappy