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This was advertised as a Risk Free Trial Program. I signed up and authorized them to take the $9.95 shipping and handling from my bank account. I could return the product if I chose to, by requesting a Return Authorization Number. They refuse to respond to that request, the terms of the transaction have now changed and there is no way to contact them. They are going by numerous names such as EZ Smoker & Smoke Anywhere USA, and when I tried to call the other number, the representative denies the affiliation. They have taken $89.95 and $29.95 as well as the agreed upon $9.95 but these amounts have been taken by two different companies that they claim are not affiiated. How can this be? I finally had to close my bank account. This is one of many such complaints so I doubt it was ony my mistake. This is a fraud and scam and should be stopped. Maybe we should get a class action law suit going.
The complaint has been investigated and resolved to the customer’s satisfaction.
I guess I was taking too... The took my money, and no product, , , Its been 2 and have weeks.. it was to be shipped 2 day s from my order, , I have called 15 times, , , most of the time they hang up before speaking to someone.. I am broke, , and hade to save for this...
I really Am hurt.. please help if you can, , , My name is Robert
and I can be reached at xskydiver@att.net I dont know how to get my money back...
I just hade a problem like this before and hade to close my account, , They took 9.99
them 59.00 then took 29.99 and still cant get a answer... help
exact same thing has just happened to me. i also will file a report with federal trade comm. the fla st atty and www.ic3.com.website what a bunch of thieves
I am in my 2nd month of disputing my charges.
I didn't even know just as everyone here is saying that I was being billed for this so called $9.95 product. WHAT A SCAM I wonder why someone wouldn't just sell the damm product and make legit money as obviously they could have and not have all these issues going on.
Everyone must keep disputing the charge even if their credit card or bank denies you the first time, apply for it again and again. it may be a small amount but my credit card company tells me if you let it go they can keep billing you so BE CAREFUL AND DISPUTE IT AGAIN AND AGAIN
It amazes me what lengths scammers go to..
Lisa P
New Jersey
I have found other companies selling the actual product and not scamming people
I also am in the second month of disputing charges. I want to thank al of the posters here who have detailed their experiences. Unfortunately, I did not check this company out before ordering the "Trial" for my granddaughter. She rejected the product; I sent it back to the address listed in Miami, FL, and "cancelled" the account.
$89.98 charged (unauthorized) to my credit card just 12 days after the original "Trial" purchase, and now, another $29.95 charged without authorization. This company is a fraud. I am notifying the State of Florida Attorney General's office and filing a formal complaint. As soon as I have te correct details, I shall post them here for all to see and use.
Skip Cashwell
Windsor, CT
Same here and I get no response from them after sending several emails, and recordings at every phone # I have tried. And the battery never even worked!
This company is a nightmare! I am STILL being charged for cartridges.
Jump on board the Class Action lawsuit I found online. Just search Google for E Cigarette Class Action and you will find the info.
These are the thieves who are stealing your money:
ZIV, DORON
3101 W HALLANDALE BEACH BLVD #100
HALLANDALE FL 33009
Title D
HOLMAN, JEFFREY
3101 W HALLANDALE BEACH BLVD #100
HALLANDALE FL 33009
Title D
GALAZAN, ISAAC
3101 W HALLANDALE BEACH BLVD #100
HALLANDALE FL 33009
Here is some info on each one:
Doron Ziv
2231 Griffin Rd
Fort Lauderdale, FL [protected]
[protected]
Usa Air Duct Cleaners, Member
Doron D Ziv
4969 SW 33rd Way
Fort Lauderdale, FL [protected]
[protected]
Age: 35-39
Household: Rina Ziv
Isaac Galazan
5181 Sarazen Dr
Hollywood, FL [protected]
[protected]
And of course their token Lawyer:
Jeffrey Holman
2739 Hollywood Blvd
Hollywood, FL [protected]
[protected]
Holman & Cohen, Partner
CALL THEM AT WORK CALL THEM AT HOME CALL THE REAL OWNERS OF THIS COMPANY TO GET YOUR MONEY BACK!
I will do some additional research later but if you would like to get your money back you can send me an email at Kevin@bradykatswhite.com and I will be happy to assist you.
This isn't just one scam company but a string of interlaced scam companies. Smoke 51, Fifty-One VIP Club, Club-51 etc. I have been trying to cancel the membership for 5 months. Used the web site Smoke 51.com and their customer service link doesn't work.
The "contact us" link doesn't work. After I started complaining the web site would crash when I visited. Appears to have blocked my email address. The phone number they list for customer service is a fabrication. Nothing but "call a differnt number" for whatever problem you have. Everything but how to cancel. You are required to contact to return merchandise but they evade your contact.
Finally found their site for placing your monthly order and they had me checked offed for monthy orders. Reversed that but doubt it will work either. Used the web site twice to place my complaints (it has a copy link so you get a email of your correspondence) and they have ignored request to cancel.
Product under investigation and currently under a temporary ban by the FDA. The "vapor" you are breathing is known toxic and carcinogen and comes from CHINA.
Listed on wall street as Vapor Corp.
Some banks will allow you to place a stop on future withdraws instead of closing the account but now that this is a scam (see [redacted].com) see your bank about fraud.
Time for a CLASS ACTION LAWSUIT! Where are the attorneys looking for a kill?
Oakland Park, Fl
Same thing has happen to me! I am starting a class action law suit. The first thing that everyone should do is to contact your local law enforcement agency. This information came from my state attorney office in Florida. Smoke Anywhere USA, Inc. you will behind bars shortly! I am not only legally going after this company but all network advertising agencies that help them with their SCAM! All advertising agencies should be responsible who they advertise… Now I learned about Smoke Anywhere USA, Inc. watching CNN network that I trusted and they let this company post the news add on their web site. So much for trusting CNN news network anymore!
same thing happened here. I have a number though as it appeared on my online statement. :) Was told I would get my money back if I returned it, but I'm not holding my breath. Be filing a dispute with the bank etc.
[protected]
SAVE 51% ON ALL SMOKE 51 PURCHASES
We here at Smoke Anywhere USA and Smoke 51 strive for good relations with our customers. This is why we are offering 51% off on all products on our website, everything from refill cartridges to complete starter kits. Please visit Smoke51.com and fill your shopping cart with all of the products you desire, when you go to check out use the code FRIENDS51% and this will give you 51% off your total purchase. This code will only be good for 1 purchase per customer so make sure you get everything you need and save as much $$$ as possible. If anybody does have any questions or concerns our customer service department can be contacted Monday – Friday 9am – 5pm eastern time at 888-SMOKE51 [protected]). We can also be contacted via. email as well at info@smoke51.com (with emails please allow 2 business days for a response. Once again thank you to all of our current clients and all future clients.
My boyfriend wanted to order this and I warned him about all these so called " free offers...just pay shipping " only to have them keep charging your card. I told him to use his PRE PAID VISA card, and ONLY put the total amount for shipping on it, nothing more. That way, they CAN'T take any more money out, and you have just beaten them at their own game ! Do this for pretty much anything you order, if you aren't sure and READ THE FINE PRINT ALWAYS !
Vapor Corp. (VPCO) (VPCO.OB) is a publicly traded company with brand names (See SEC Reports) using smoke 51 - www.smoke51free.com as brand names is the key to the fraud - do not give your card number to them - card processors are withholding payments, adding fees, and levying fines - the company falsified its SEC reports by including false sale (via card fraud) to sales and fails to record sufficient bad debt reserves to reflect the overwhelming card fraud from aggrieved customers. The Miami Beach Police have a case file on an affiliate - lux e cig - the department/division who ships the orders (US Postal) add Postal Fraud to the long list of crimes.
Ric4Prez,
You seem to have absolutely not idea what you are talking about and you make absolutely no sense. What in the world do you mean by "Vapor Corp. (VPCO) (VPCO.OB) is a publicly traded company with brand names (See SEC Reports) using smoke 51 - www.smoke51free.com as brand names is the key to the fraud". THAT SENTENCE MAKES ABSOLUTELY NO SENSE. Please explain how having brand name is the key to fraud. If that were the case I guess Kellogs, Proctor and Gamble, Coca Cola, etc are all fraudulent companies because they use brand names other then the main company name.
We have not falsified any documents nor do we have any bad debt, I am not sure you where you are getting your information but it is definitely not a reliable source. Maybe you should be president, considering how bad your intelligence is you could maybe as good as George Bush Jr. and his quest for the ever illusive weapons of mass destruction. Just to top off how little you know, LUX E-Cig is not a part of this company and does not do any shipping for us. They purchase product from us and resell it.