Stacks Nursery review: Delivery Gone Wrong

As a lawn care and landscaping company, we purchased 15 yards of mulch and had it delivered to our client's house. We had used Stacks many times in the past and never had an issue. The delivery guy called to get directions to the property, and we didn't hear anything else, so we assumed everything went fine, as it always has in the past. That afternoon, we got an email from our client telling us the mulch had been dropped up against the vinyl siding of the house, so we immediately went to move it. When we got there, we discovered they not only delivered it against the house- leading to staining that we will have to pressure wash in hopes of removing, but the truck had cracked the driveway, and they had damaged a 20 ft palm tree in the yard. The client has painters working at her house, and they explained to us that the guy delivering the mulch got the bucket of the dump truck STUCK in the tree, which resulted in the top of the tree being BENT. We took photos and went this morning to talk to John, the owner of Stacks, about the problem. After giving us the run around for a good half hour, he told us they can't be held responsible and tried to tell us that something must be wrong with the TREE. Needless to say, we won't be using them ever again, and may have to take legal action if the trees die. DON'T USE THEM. They will NOT accept responsibility for their mistakes!