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I have called Teco 4X about downed lines and nothing is being done about it. The come, they look and they leave. Still No electric. Today a lineman came and told my sister to turn off our Generator which she did but I have 6 dogs that are now in a hot house. I am Partially handicapped and with my electric out for so many days, my refrigerated medicine is now spoiled. What answer did I get from Teco, call 911! The meds cost Over $2000.00. I do understand that I am not the only one without electricity BUT per your Phone response, I should have had someone at my out as soon as I reported the downed Lines (there were approximately 4). Now it appears that no one will be getting any credit for no electricity.
Claimed loss: $2000.00 for ruined Meds
Desired outcome: payment for meds
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Document all your calls and interactions with Tampa Electric, including the ongoing issue with the downed lines and the lack of response. Emphasize the critical nature of your situation, including your medical needs and the spoiled medication. Request immediate action to restore power and reimbursement for the medication loss due to their delay. If they remain unresponsive, consider escalating the matter to regulatory authorities or seeking legal advice.