Menu
For Business Write a review File a complaint
Thomson

Thomson review: Refrigerator / freezer

P
Author of the review
4:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have emailed customer service for the fifth time requesting a replacement part for cracked plastic bin in refrigerator upon purchasing. Sent all the information they requested along with copy of sales receipt and picture of cracked bin, yet they have responded back asking to send same information to another email address. No one will take ownership of simple issue to just mail out the part.

Can you help?

Desired outcome: Immediate Replacement part

0 comments
Add a comment

More Thomson reviews & complaints

Thomson - Poor exchange rates 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Thomson - Awful experience
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.