Menu
For Business Write a review File a complaint
Thrifty Vet

Thrifty Vet review: fraud 15

B
Author of the review
9:53 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On March5th 2010 I ordered frontline pet flea supplies From a discount company called Thrifty Vet it is out of Canada. There site looks REAL professsional someone went to a lot of work to make the company appear ligitimate. When you place your order they prefer you do so by a paypal approved credit I used my Visa . when the receipt from paypal showed up in my email the money was not directed to THRIFTY VET but to a LLOYD McKinny...who i suspect is getting awful rich on this scam BEWARE DO NOT buy from Thrifty Vet they say they are out of Canada Who knows.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

15 comments
Add a comment
E
E
Edward Taylor
US
Mar 25, 2010 2:40 pm EDT

I see you posted this the same day of purchase, before actually receiving what you had bought.

Paypal always reports the name of the account holder, it's how their system works.

M
M
michellesharlette88
Oneida, US
Jun 11, 2010 10:59 am EDT

See i though the same thing after i put the purches throuh. But paypal garentees it and yes has had complantes but i got my product yet it took for ever but i did get it and it worked good. I though about doing the posting i sent several e-mails and i thought what do i do next.. your bank will always allow you to despute the purches as well so you are covered in a few ways. Again i will re-think before i buy outta state or any other place that i am un sure about.

P
P
Peggie Mccracken
Junction City, US
Jun 25, 2010 10:43 am EDT

on JUNE 18TH, 2010 i also ordered from thriftyvet for frontline plus flea which I WAS DIRECTED TO GO THROUGH PAYPAL. I used my credit card debit and payed a total of 31.24 WHICH HAS ALREADY GONE through my bank account. As of today I STILL HAVE NOT RECIEVED THE FRONTLINE PLUS FLEA . T he order number was 166503 - customer number 246286. THE site said the order would arrive in 7-10 days from the date of my order. TODAY IS june 25 th, 2010 . M rs. PEGGIE Mccracken

D
D
Dale
Palmetto, US
Jun 25, 2010 10:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I still have not received mine! I ordered over $200 worth on JUNE 4th! I already filed a claim/dispute with paypal.

THEY DO NOT RESPOND TO EMAILS!

BEWARE OF THRIFTY VET!

D
D
Dale
Palmetto, US
Jun 25, 2010 11:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ben...
Did you ever get your Frontline from Thrifty Vet?
What makes you think they are out of Canada? They told me they are in England and thats where my Frontline "supposedly" shipped from. I've read elsewehere that it ships from North Dakota.

I'm trying to determine where they really are. They are obviously shady.

A
A
Alaskabob
Bartonville, US
Jan 19, 2011 3:51 pm EST

The order I receive from them the first time was postmarked Great Britan. That was on the postal stamp.

J
J
jeanjeanieB
US
Apr 27, 2011 8:44 pm EDT

They're probably able to offer such deep discounts because they do drop shipping -- that means they don't actually stock any inventory themselves, but instead they pass the order on to their wholesale suppliers to handle fulfillment and shipping. And their suppliers are probably all over the map. There's nothing illegal or scammy about this practice--online stores do it all the time. Unfortunately when you choose to drop ship, sometimes stuff happens on your supplier's end that's out of your hands and leaves you with p*ssed-off customers who didn't get their orders. Which yes, if that happens, you should offer a refund. That's just one of the risks you take with drop-shipping. At any rate, I've purchased Advantage and Frontline from Thriftyvet in the past and I've never had any problems. Every company screws up sometimes and has customer complaints. That doesn't make them frauds.

D
D
Dale
Palmetto, US
Apr 28, 2011 2:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

It does make them a fraud when they ignore all communication and make no effort to resolve the problem

S
S
Scratch n Sniff
US
May 15, 2011 3:40 pm EDT

On April 24th. i ordered Frontline Plus (89-132) from Thrifty Vet. Received a e-mail saying it would be 5 to 15 days to get my order, it was exactly 15 days when i received it.
I thought this was a bit long to wait until i checked the return address which was... Suite 13, Mitchell House
5 Mitchell Street
Edinburgh
EH6 7BD
U.K.
It was sent air mail with the custom sticker attachd...sent from the U.K. explains the possible 15 days it could take. Next time i'll go to Walmart for "Pet Armor" which
is and does the same thing without the wait.
Kevin, FL.

J
J
jas4141
Hopedale, US
Aug 23, 2011 2:21 am EDT

We ordered from Thrifty Vet in early August and within 7 days our order arrived. We're very pleased with their service and the price of Frontline was far less than had I bought it retail or ordered from a company in the states. We'll definitely be ordering again from them.

P
P
Phyllis234
US
Jul 13, 2012 5:19 pm EDT

I recently ordered through Thrifty Vet and am glad I did not find this complaint before package arrived, was looking for a place to write a positive review!

The order was delivered on time and I already applied the Frontline to my 2 dogs who seem much much happier when they do not scratch around their collars.

Z
Z
zuzanakp
US
Oct 02, 2012 7:21 pm EDT

I recently also ordered through Trifty Vet and it is already 7 days and my order haven't arrived yet. The company doesn't respond to emails and doesn't have a phone number. I called Pay Pal and it looks like that I can easy cancel my order. I found a lot of negative info from people who never got their orders, so I am quite nervous. If I will not get my order I plan to put a company on a black list Pay Pal users...

E
E
ephilp
Oceanside, US
Dec 12, 2012 5:47 pm EST

I also ordered from thrifty vet. the deal they offer is really good. After time became a little upset, 5-15 days. Well 1 day shy of a month it arrived. I was looking into filing a complaint and going after my money thru my bank. I don't think i will order from them again. They are located in Scotland, UK Suite 13, Mitchell House, 5 Mitchell St. EH6 7BD. I Googled them and its an official office building with a police station right next door.

D
D
4 dogs
Hutybnn, US
Jul 08, 2014 7:53 pm EDT

Received my order as advertised. Will use their services again.

K
K
KRad
US
Dec 16, 2015 10:14 am EST

I have ordered from Thrify Vet multiple times. It usually takes a couple weeks to receive from order date but that is stated on the website. Product have always worked well and their prices are great. Recently, I ordered but due to circumstances, I needed to cancel the order the same day. I contacted though their website with my order info and my money was refunded thru paypal within 12 hours.
I wish, however, they would place some information on their website pertaining to the counterfeit Frontline scare. This product is definitely not US based. Lot numbers match from package to dispensers and all markings seem to be consistent. However, product is in metric for both dog weight and frontline product (in ml). With all the hype about counterfeit product in the US, it can be scary to order, especially because this will not have EPA information on it since it is not US. Merial is based in France so the product sold in US is packaged specifically for US with EPA codes. I will order from this company again as I have for the past 3 years or so.

More Thrifty Vet reviews & complaints

Thrifty Vet - No invoice/ response/website errors 65
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Thrifty Vet - No receipt of meds 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Thrifty Vet - they owe me 79.99 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Thrifty Vet - there product does not work 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Thrifty Vet - &Foreign Transaction Fees& apply, are not properly disclosed
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Thrifty Vet - Took Payment of $267.97 Never Shipped Product 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Thrifty Vet - flea med.s 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Thrifty Vet - I ordered Frontline Plus on 12/18/10 but have not received my order. Order Number is: 184632, Customer Number is: 304885
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Thrifty Vet Contacts

  2. Thrifty Vet phone numbers
    570-708-8780
    570-708-8780
    Click up if you have successfully reached Thrifty Vet by calling 570-708-8780 phone number 1 1 users reported that they have successfully reached Thrifty Vet by calling 570-708-8780 phone number Click down if you have unsuccessfully reached Thrifty Vet by calling 570-708-8780 phone number 0 0 users reported that they have UNsuccessfully reached Thrifty Vet by calling 570-708-8780 phone number
  3. Thrifty Vet address
    PO Box 459, Drums, Pennsylvania, 18222, United States
  4. Thrifty Vet social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024