Thrive Learning Institute review: No refund for breech of contract 1

I would like to put in a formal complaint about Thrive Learning Institute.

In July of 2008 I decided to go forth with Thrive on a new business website for an investment of $5.703.00. My initial investment was supposed to pay for all the learning materials, advisers, website & SEO Package. I was told that if I did not make my initial investment back within 1 year that I would be eligible for a refund- a “100% money back refund”. I also signed a contract stating that Thrive Learning Institute believed in their program so highly that after my initial 12 week consulting period with the advisers, if I made no profit, that I would continue to have access to the advisers via email, and chat as well as access to all the online information. I have made $0.00, and I had made $0.00 after my initial 12 weeks. After 4 months my login no longer worked for their site and they no longer replied to my emails. I could not chat either as I could not log into the thriveli.com website. After repeated emails and speaking to Drew in tech support and Ann, Cody, & Josh I was told my login would be re-instated and it never was.

I called August 17th of Last year and spoke to Melanie at [protected] x 336 requesting my refund and I was told a manager would get back to me. I have called several times and no one gets back to me. I called [protected], I gave up on the [protected] number as no one answers the phone now, this morning and I was told that there was no record of me in their computer system and a manager would have to get back to me. Three hours later I heard no response from the “manager” so I called back and let them know I had opened a BBB complaint, FTC complaint and IC3 complaint. Suddenly I got a call right back from a Tucker.

Tucker said I was not eligible for a refund and their company does not give out refunds even though I was promised one. He was snotty and rude and only offered me more consulting. He also said he has no record of me contacting Thrive Past July 27, 2008. I have emails proving such. People who I corresponded with along the way, I wrote down their names and Tucker informed me that no such people exist. When I questioned him about the number I was told to call when I started the program, [protected] x 336, I was told that number is not valid for Thrive and they do not work with that company anymore.

I would like you to look into this, and I would like a refund of $5, 703.00, my investment in this scam. The more research I do, the more victims I find of this scam.