Time Life review: Rip off 1

Time life has an order process that does not involve a person. We ordered something that we saw on television but did not notice that the ad said 4 payments. all we noticed as $49.95. When we ordered, it is all machine done. The total price is not quoted until the very end of the process and there is no opportunity to finally accept the sale or not. After the ordering process and after the computer hung up on us, we called back immediately to stop the order and they said it could not be done. We called the office that night and the next day and according to Time Life, there is no way to prevent the order. I do not believe this. They have a great system to take your money, but no way to provide customer service or to stop an impending order. I am certain a person could stop this order. Instead, they want us to send the order back after it comes. What will be the time frame for this to be removed from my credit card? This is a terrible business practice that has no interest in customer service. We finally spoke to a manager but during the conversation it was obvious she could care less and instead we could here her typing while on the phone and having nothing to say but "sorry sir".

I will never purchase anything from Time Life and I hope I can convince at least one other person to follow suit.