Timeshare Express Services review: Fraudulant company 62

Well, hello again everybody.
Did you miss me?
Hard part about this whole situation is this:
All the claims of this company being a scam from people saying they have been working with them for almost a year.
It doesn't fit the pattern of "Scam-and-Scram" operations.
For one, contact information given by the company reaches said company. You don't call a number given to you and have a dry cleaning shop answer. No one has stated any problems like that.
Two, the contact information hasn't changed, or the phone line been disconnected. The only problem I have seen mentioned is trouble getting a hold of a person, or a message wasn't returned right away. If this company is legitimate, more than likely they have several thousands of clients that they are dealing with. With phone issues having been sited by many of you in your posts
im sure that means there have been several thousand people trying to call in every day. Before condemning this company, gather up even a few hundred people and try constantly calling your local dmv until you get thru or receive a call back. Now try it with the population of a small town.
Three, this company is obviously still open and operating. The point of a "Scam-and-Scram" (S-a-S) company is to pop up, take as much money as possible in a few weeks or months, and then ::POOF::, they're gone. Operating under another name, more than likely. Many S-a-S companies will use shady and confusing tactics, like calling from cell phones as William S. mentioned and say they are with a real company, yet asking to only communicate thru their cell phone number. Once they have your money they know you will then look for the real company and begin calling them and they will have no idea who you are.
Point is, a scam company would have to be run by someone completely lacking of any intelligence to stick around long enough to be found out.
And another thing, why would a scam company bother paying people to do customer service? Really. If they are just taking money and running, why would they bother paying someone to listen to victims call and ### about it?

Oh, and btw, the address provided by Mr. Hunt up there is for Kelly Refrigeration services. http://www.kellyrefrig.com/
So unless TES is renting space in a warehouse filled with industrial refrigeration parts, perhaps our friend WAS part of a scam impersonating a legitimate company.

We started with Timeshare Express in March, guaranteed 90 days. Today is Nov. 1 and not a phone call in the last 3 months. Would that be closing in on 8 months x 30 - approximately 240 days.? Gee -- do you think they lost my phone number? I have been told 3 times that the third party release that needed to go to Wyndham has not been filed. It was filed with them in time for them to finish by Sept 1. As I said, this is Nov. 1. This is the biggest scam company anywhere. We are still paying Wyndham and Timeshare Express has our money. DO NOT EVER BELIEVE A WORD THAT COMES FROM THEIR MOUTHS WHICH ARE FILLED WITH LIES. They will not send anything in writing because that would be written proof of their scam. LOUSY - LOUSY - LOUSY SCAMMERS - I CAN ONLY HOPE THAT THEIR LIVES END UP LIKE SOME OF OURS HAVE.

Hey there Boredonsunday, they have started up under a new name.

We started our "selling" process in March, we searched the web & found nothing at the time-because they were so new. They followed the exact same routine as the one listed above while now we're months down the road with excuse after excuse, promise after promise and still left standing there waiting. It has been just as frustrating using them to "sell" the timeshare as anyone else, don't use them.

We started our "selling" process the first of May. As stated above there was nothing on the web yet. They were too new. We have paper work stating that our timeshare was sold for $$$. We were also told the process would take up to 90 days to finalize. To this date, Dec.3, 2010 still nothing finalized. I guess you all are right. If you believed their talk you were drawn in to their scam. I guess they could see our foreheads cause we have SUCKER stamped there. This is very disappointing, We could have used that deposit towards our maintenance fees. Beware don't get suckered in.
sadsam

Ok I got scammed. They took me for $1450 . I told the representive VERY personal reasons as to why I NEEDED and wanted to sell the timeshare. I told him I was tired of all the phone calls to sell my timeshare and wanting up front fees, how did I know TES was a legitimate company. He told me to check out the A+ rating at the on-line BBB. I did also check out the BBB (typed in timeshareexpress.com, as he told me that was TES website, which it is NOT) who does have an A rating. Well I paid them and was told 60-90 days, it has been 8 months. Every time I call (always get someone different, last time I called I was on hold for 1 1/2 hours before I FINALLY got someone all that to be told to call back!) it's always something different, oh you need to sign these papers (which they waited to send out for a month) then you need to sign a 3rd party designee paper (did not send out until 4 months and after a call from me), oh we have to send the astaple (sp?) letter to Wyndham, who has 30-45 business days to respond. I paid them in March 2010 and the letter to Wyndham was not sent out until 8/20, then when I called on the 45th day I was told Wyndham sent it back needed member number and contract number, I provided right away. They told me that they did not re-send out the letter for 2 weeks! I called Wyndham 3 weeks later to see if they could expedite, they told me that they received astaple (sp?) letters from TES but mine was not one of them. I called TES back (that is the call I was on hold for 1 1/2 hours before I got a person) and was told that due to them being off the week before they were behind and HER computer showed the letter went out so Wyndham is lying. She told me she went to check the Title Dept who told her to look at their stack (LOL) and for me to call back on 12/3. Well I called 12/3, 12/6, and 12/7 there is no answer! Their web site looks hacked into. Okay so enough complaint. HOW THE HECK DO WE GET OUR MONEY BACK? And does anyone know how to REALLY sell the timeshare, I am stuck for personal things and NEED to get rid of it

Hello everyone!
Just a reminder, always write down your passwords and make sure you do not lose the paper!
(Or, at least make sure your girlfriend does not "clean up" your desk.)
First things first:
Truthseeker, the company you speak of is known as Resort Management Services (RMS).
Last month there was a major raid in the Orlando area. Several call centers were shut down, and many people arrested.
This company, formerly known as Resort Equity Marketing (REM), was among those fraudulent companies.
Also attached to that name was an "advocacy" group known as Resort Advocacy Law (RAL).
Shortly after said raid, a business license was registered in the state of Delaware to the UPS mail box many of you have mentioned. Mind you, this drop box has for several months now been acknowledged by TES as such, and they ceased using it as a forwarding point due to the physical mailing issues their security protocol was creating. Of course, their reasoning sounds much more valiant..."We went Green"
RMS claims, upon many conveniently timed posts on other boards, to have shut down TES and taken over their accounts.
Of course, if you wish to continue then you will need to pay THEM a fee, and your fees from TES will be recovered at time of sale.
RMS is also known to have contacted individuals working with several companies as a company that handles closings for them. Typical story: "We are ready to close your sale, it will cost $xxxx.xx amount to do so. The buyer will be walking if this is not paid within 48 hours". Generally, they will ask for this money to be sent via Western Union (might as well send bag of cash) or will charge your card (after you provide them information they would have if they indeed worked with the other companies).
Truthseeker, if this was the "new" name you were referring to, I hope this was informative.
The sad thing about this situation is this: It just goes to show the lengths fraudulent companies will go to in order to make money. As I stated before, it would take an exceptionally stupid con artist to register a new "fake" company to the same one as an old one. Kinda makes it a dead giveaway. Again, it is possible that the information I have uncovered is inaccurate. I could be falling prey to an elaborate smoke screen placed by one large group of people who run everything and are simply doing this to themselves, but I doubt I have stumbled upon the heart of the timeshare resale Illuminati.
Of course, if that were the case they would be quickly trying to eliminate me... Wait, there is someone at the door...
::Epic struggle with robed baddies attempting to silence me::
Oh look, a visit from the Timeshare Resort Illuminati!
Taj, while I am in no way siding with TES by saying this, you should realize your resort has every reason to lie to you.
ABOUT EVERYTHING.
1st, when you go to use your week, are you required to attend a "brief" owners meeting? Do these meetings usually turn into a fevered sales pitch to get you to upgrade to another package, or buy more points? You can't hardly type "WWW." into your web browser without finding horror stories about resort sales tactics at these meeting (or complaints about timeshare resale companies).
The same statement goes for the "Free" vacation many resorts employ to get you into them in the first place. Just attend this 30 minute (HA!) presentation then enjoy these attraction tickets...if you sign up for the ultra-premium-platinum-heavenain'tgotnothingonthis-WOW-expensive program!
Rarely ever in these presentations do they actually tell you what you are signing. Many people are at a wonderful resort, sign the contract, pay the fee, come back to use their week only to find out the week they bought is not at that resort. It is in Podunk, OH in the middle of a cornfield 30 miles from nowhere.
And these contracts are insane! That fine print is crazy, but it is the finer fine print used to make up the letters of the fine print that is killer. Things like Perpetuity clauses, and the resorts 1st Right of Refusal. Notices as to the restrictions to using your week, and how if you don't book by a certain time you can't use it.
I'll start with the 1st Right of Refusal:
This clause states that the resort has the last say in the selling of your timeshare. They can say no. Not to the sale, but to the buyer. What that means is it gives the resort the right to purchase the property back from you, at the asking price, rather than sell to the buyer. Guess who is buying all those Timeshares listed on ebay for $1- $500. The way the resort use this to their advantage is to bully companies and clients into releasing pertinent information about the buyer so they can turn around and offer them the same timeshare unit for slightly less than your sale price. Buyer backs out of your sale, but is your neighbor the next time you go to the resort. Sneaky, aren't they?
Resorts will use this as an excuse to drag out a third party sale as long as they can, hoping for you to either release the information, or to give up and blame the resale company for the delay.
The federal government actually had to step in and place a time-limit on how long the resorts had to make this decision.
45 business days. Then either return answer to ESTOPPEL request or exercise 1st RoR and purchase back. Well, if your property is not listed for a significant discount from real value, which path do you think they are going to take?
Even worse than the 1st-RoR is a perpetuity clause.
Many people think when they buy a timeshare it is their property. But it is not. You have leased time in that space.
Much like when you lease a car, you cannot make any changes to it and it still belongs to the issuer of the lease.
What a perpetuity clause does is lock you and your descendants into that lease for all eternity. That's right. Unless you sell it to someone else, your grand-kids' grand-kids will be paying your maintenance fees. Yes, the perpetuity clause states the ownership of your debt will pass on, but what about usage rights? Sure, if they pay the title transfer fee (usually between $500-$3000). After which they are treated like a new owner, have to sign their own contract, and suffer a 30% increase in maintenance fees and taxes.
Many people say that if you cannot sell the timeshare, just stop paying for it and give it back to the resort. Even people from the resort will recommend that path (minus the not paying the fees because that would be illegal for them to recommend).
Truth is, the resort is not going to take your timeshare back unless they can sell it off right away. Even if they do, you still owe the rest of your loan, and any back fees. Plus, that debt is still covered by the perpetuity clause. Most resorts will not let you use your timeshare if you are behind on anything, but you are still responsible for every penny. Even if they put you in collections, you are still accruing debt. And they will pursue you by all means allowed by law, and your contract, including liens on your property.
Your resort is not your friend. If they were, you would not be trying to sell your timeshare.
Again, I am in no way vouching for TES, or any other timeshare resale company for that matter.
I fully acknowledge the abundance of listing schemes and down right fraudulent companies in this industry.
I am simply drawing attention to the fox running the hen house. With each room in a resort producing an annual income of roughly $50, 000 (calculated as monthly maintenance fees of $80 x 12 months x 52 available weeks) plus any applicable SAF's (special assessment fees), (again, multiply by 52 weeks they can sell that room) the company that ultimately controls the sale of a week also stands to lose the most money if they cannot turn a resale into a new contract.
The whole timeshare resort industry is built on deception, misdirection, and outright lies.
Something they like to call an Investment.

Sorry for that term paper there, but had a lot of information to share and got carried aw

Also, in regards to Ms Sutherland's comment:
Has this company ever sent you anything to sign and return?
Did those documents have the company's name upon them?
Did you fail to retain a copy for your own records?
If so, then it is not the company you should be yelling about, but your own lack of common sense.
For future reference, anytime you sign a contract, or even have something notarized, RETAIN A COPY!
You can hardly blame someone else for your own mistakes.
If you did retain a copy, How's the weather?

Boredonsunday, it's hard to believe your just a manager at a fast-food restaurant. You should be an Investigative Journalist or Private Detective. Do you own a Timeshare? You seem to know a lot about them, or did you discover all of this during your in-depth research?

Shhhh, you'll give away my secret identity as a journalist at the Daily Planet.
I know a lot about several things. Pick a new topic. Anything you want. Lets make this fun. ;)

I understand secrets. I work at the Inter-Agency Defense Command myself and have been following the rabbit hole that is timeshare resale for quite awhile and have discovered mind-blowing secrets that link them all the way back to Jimmy Hoffa's death and the zeitgeist.com movement.

Hmmm...another topic? How about Nasa's cover-up on what's really going on with Mars, or Human Cloning?

The truth is, and I probably shouldn't be sharing this, but...
NASA knows that there is a secret martian generator buried in the mountains that will melt the tremendous subterranean ice caps and produce an oxygen rich environment suitable for sustaining life. Problem is, the last operative they sent in to try and flush out the mutant resistance had his mind wiped until he went to the cutting edge virtual timeshare division at Wyndhams new sales office. It seems that when they were implanting the memory for a vacation on Mars, despite him choosing Saturn, they triggered a brain spasm, which they charged him a special assessment fee for, that caused him to flip out and take everyone out for a trip to the pool on the moon. Once arriving he discovered that he could not breathe on the moon and promptly died.
Luckily the government was prepared for this and simply activated one of the many clones they had prepared and disguised as ballerinas and sad clowns. Only problem is they all think they are glasses of orange juice and constantly fear being tipped over.

Do not believe anything tey say, they never call you back, just take your money

Timeshare Express Services is a ripoff and continuley refuses to return telephone calls and e-mails. All they want is your money.

My husband and I are in the same boat. This company stole our money and Jennifer Smith even went as far as to say they were able to get the money we paid to another company for advertising and rental back(which I might add was also a scam). Now we are out $1450.00. You would have thought we'd opened our eyes the first time! Well I am on the war path and If I get any help to recoup this and legally fix their little red wagon I will be very happy to pass this information on to others.
MAD KAT

The Online Business Bureau has an F rating with the Better Business Bureau. You will find their trusted site seal on the websites of the most fraudulant companies out there. e. g. A1 Marketing Unlimited.

We too have paid money to Timeshare Express Services and was told that we would receive a check the 15th of March as they had a buyer and all the paperwork had been submitted. When we tried to call them on the 15th to see if our check was in the mail all the phone numbers we had for the representative and company were no longer in service.
Now we have a company by the name of TRC Specialists out of Orlando, FL contacting us telling us that they have a buyer, all we need to do is sign the contract and pay $1700 for closing costs. Is this the same company as Timeshare only with another name? Who has heard of them?

I agree about a lot of people out there being down-right scams. I really want to point out JUST how much they're KILLING the industry for the good people out there who ARE able to provide everything in writing. Bottom line is that a lot of you have no one to blame but YOURSELF. You are TOLD one thing while you SIGN something completely different! I can tell you how many times I've heard "well they said they had a buyer" & find out that they SIGNED a MARKETING agreement that holds no water at all! Sorry, but a little common sense goes a long way. Also, the obb AND bbb are BOTH a joke/scam! Go&Google the question 'has anyone been burned by a better business bureau' (u can add company on the end, too)..You can ALL SEE for YOURSELVES, not only people who've been scammed by someone with A+rating w/BBB, but also business OWNERS THEMSELVES exposing the bbb & their fees to 'make it go away'. You're down-right IGNORANT if you believe the bbb is NOT a scam that's nothing but a membership & that they will actually protect you. The problem is that no one asks the proper questions to protect themselves & a lot of people aren't willing to do their part in doing some homework themselves (going to the bbb is NOT 'homework'). I HAVE sold my property & STILL believe I was capable of doing so b/c I asked the right questions & did the proper research. If I would have listened to everything that is being said on this site (or most other forums), my skepticism would have gotten the best of me...
My advice?... Don't be ignorant OR close-minded, get everything in writing, & DO YOUR DUE-DILIGENCE! You guys will NEVER get anything sold if you're not willing to do your part by doing some homework!

PS-it's VERY easy to get a refund from any&all companies paid who did not get the job done (mine came the same week as the check for the timeshare!), however, if you signed a 'marketing/advertising' agreement, you MUST sell the ownership FIRST & your title company will handle it from there..
***I MUST warn you, however, DO NOT PAY ANYONE TO RECOVER THE MONEY FOR YOU!...you will never see it again! There are legal ways & legal, state-funded programs to recover your money from a 'listing' co. (several legal clauses covering the issue), however, there is no program to recover your money from a so-called-recovery program who did nothing but scam you out of more money!
People Beware! It's scary out there &, unless you ask the RIGHT questions & do YOUR part, you'll either continue being scammed or never sell your timeshare! (remember that scammers make their money off of YOUR ignorance!)

We too have been taken for $ 1850.00 they strung us along for 6 months with sending papers back and forth saying it won't be long now. We have not heard from them it's been almost 11 months. I have tried to call and can't reach anyone, so take heed when callers call and ask to sell your time share don't give any money up front, just say thanks but no thanks.
F & R Wheeler frmwheeler@msn.com

Heres to add insult to injury- I contact this company after several different trys and got a recording so we left them a message. Timeshare Express company came back several weeks later and tags our credit card with another 1450.00 and the CC company allowed the debit. ?
Go the the Attorney General web /Time share fraud and file a complaint