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Great Fun

Great Fun review: charge on credit card 70

K
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11:03 pm EST
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We have no idea why charges of $11.99 are appearing on our Bank Statement. We never noticed it until doing our taxes this year and going through our expenses. This is quite insidious. there is an 800 number that we will try to call in the morning. We appreciated finding others with this complaint on this site which is making us think that this is, in fact, something fraudulent or at the very least a misrepresentation of some kind of service. We appears that whatever it is we're being charged for was something we never intended to purchase - whatever that something might be !

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The complaint has been investigated and resolved to the customer’s satisfaction.

70 comments
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amber
Cincinnati, US
Apr 07, 2009 1:05 pm EDT

I was charged $35.99 twice, and I have no idea what this if for. When calling my credit card company to see what the charges were for, the rep said they get calls like this for TLG Great Fun all the time. If that is the case where is the red flag here? The supervisor at Great fun said my account was opened by a pop up that appeared on my screen while purchasing music on line. Watch out for these pop ups. They managed to get my card information just from the pop up add and the use of my card on line. This company should be stopped. I have already contacted the BBB about this.

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verrante
Saint Charles, US
Apr 28, 2009 4:37 pm EDT

I just happened to look at a recent itemized statement from my CLOSED Capital One Credit Card account and noticed a single charge for $11.99 from TLG*GREATFN15070642MAR [protected] CT. I contacted this company and discovered that I had been charged for SEVERAL billing cycles for a service that I have NEVER used and had no idea what the charges were for. Someone please help get rid of these parasitic companies. They're ruining the trust of the American consumer and are playing a big part in the downfall of our economy. I'm going to put this complaint up on Facebook and Twitter as well. Time to put crooks like this out of business, doncha think?

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DaveDpS
Durant, US
Apr 28, 2009 5:53 pm EDT

PRICELINE gives our credit card information to this company... I think they should be held responsible! How are we going to stop these small fraudulent companies when the bigger ones we are supposed to trust are in on it. I've lost hundreds on this deal. Thanks Priceline! Screw your cheap hotels! Put them both out of business!

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Jen
Spanaway, US
May 12, 2009 10:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

EVERYON GO ON
Better Business Bureau's Online Complaint System to file a complaint and you could get your money back. Maybe if the businees gets enough complaints they will be fined or shut down! I'm in the process now!

Jen

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seattlematt
Seattle, US
May 21, 2009 4:50 pm EDT

This was a mis-guided click of a mouse when signing up for classmates .com.
They offer coupons for 30 days then charge $12.99 per month if you don't do anything, don't remember the issue...no body cares..operator error...WTF?
They will cancel and send vouchers for food and gas from anywhere. You sent the reciepts back to them and they right you a check in 10-12 days. WOW.

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mamba
Idaho Falls, US
Jun 04, 2009 7:21 pm EDT

This is unbelievable. I joined classmates over a year ago and it has just come to my attention that these thieves have been debiting my bank account since I joined classmates! I had no idea and am righteously upset and after reading several posts realize that I like hundreds of others have fallen prey to another online scam. It is amazing that companies like this continue to operate. I would be very interested in joining a class action lawsuit if anyone knows of one and am calling my attorney ASAP to see if there is anything that can be done. I will also be contacting classmates and canceling my subscription with them. Thoroughly disgusted with companies like this and the lying, stealing crooks that operate them!

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browneyedgirlmrn
Elyria, US
Jun 05, 2009 11:08 am EDT

Today, I found I had a $35 charge on my credit card from TLG Great Fun. I got their number from my visa company (thank you USAA) and called TLG [protected]. The story they gave me was: 2 years ago I signed up with Columbia House Records (CHR) and in doing so I received an email from CHR agreeing to use TLG's discount service or pay for it in two years. To stop this part of the agreement, I had to reply to this email, in which I did not (because I didn't know anything about it).

The truth is, I canceled my 10+ year account with CHR 2 years ago. At that time, I had fulfilled all of my obligations with them. If this is true, how TLG got my credit card info. this give CHR a very BAD NAME!

Even with 20 minutes of error messages, I emailed CHR this morning requesting access to my account to remove my credit card info. But because of TLG and CHR, I am canceling this credit card to STOP THIS MADNESS! I know the economy is bad folk this is outright stealing. I will never use or recommend Columbia House Records again!

PS I am also filing this with the Ohio Attorney General and the Better Business Bureau.

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jcl
xxx, US
Jun 12, 2009 12:22 am EDT

I just found the same thing happened to me. I checked the BBB and no one has posted any complaints. I plan on it tomorrow along with the AG as well. Please follow through, we need to stop them! They have billed me for almost $100 and I think it was somehow linked to a purchase I made on Orbitz. If thats the case I will be going after Orbitz as well!

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hager9
East Liverpool, US
Jul 25, 2009 3:30 pm EDT

this company has debited my checking account 2 months for 12.99. i did not authorize any charges out and connot get a live person on the phone. Is there anything i can do before getting my lawyers involved?

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Lavonta Norwood
Chicago, US
Jul 30, 2009 5:09 pm EDT

TLG GREAT FUN ARE SCAM ARTIST. BEWARE OF THEM YOU MAY ORDER SOMETHING ON LINE FROM SOMEONE ELSE. THEY'LL CHARGE YOUR CARD $14.99 WITHOUT YOU EVER SPEAKIN TO NO ONE

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GregDave
US
Sep 02, 2009 6:21 pm EDT

This company some how got my debit card infor mation and deducted out of my account, how did they do this? 16.99 I am trying to find out who they are and how they could do this without my permission. I do not understant! We all work hard for our money, and should be safe from this kind of company to be able to come in and just take my money, I am going to try to get my money back but who can be contacted to sto this kind of action! I am upset because it takes my time to do this .

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AndE76
US
Sep 29, 2009 3:19 pm EDT

I recieved bill for 11.99 for several months which were not authorized.

I called their no [protected] and cancelled the unauthorized service but got rebilled the next month and now they dont answer their calls. the company is tlg greatfn and apparently gained access to my account through priceline when my daughter booked a trip. they must be a off shore company because the waiting music on their phone no. is really off the wall and the first call sounded Indian.

the Credit card co. has blocked them but i wonder if this is a larger con.

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Mosker
US
Nov 05, 2009 10:15 am EST

I recieved a phone call from an agency associated with my bank on 5-6-09. They told me that a company that is known to be associated with fraud charged my bank account for 12.99. I thought that someone had stolen my debit card number and was using it. Turns out that this company got MY information from a website where I had purchased checks. When I called them, the opening recording stated that I was supposed to have recieved membership information and a billing statement. I never recieved either. When I asked why I had never recieved this information, I was told that I probable threw it away. HOW WOULD THEY KNOW?! They never sent it! I proceded to tell them that by using my information and taking money from me without my permission was theft. These people have no remorse for the hundreds (or maybe thousands) of people that they have stolen from. If anyone wants to try to do something to stop these people, e-mail me at [cray31@ivytech.edu] (link: mailto:cray31@ivytech.edu). If enough of us get together, maybe we can stop these criminals. I only lost thirteen dollars, but I've read many stories about people who have lost more because of this company. Let's shut them down.

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joseph kyriakakis
Vail, US
Nov 05, 2009 1:05 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have been paying this charge for over one year. I could not get a refund. This definitely a SCAM!

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joseph kyriakakis
Vail, US
Nov 05, 2009 1:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This is a Scam!

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joseph kyriakakis
Vail, US
Nov 05, 2009 1:07 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This is a SCAM! Could not get a refund.

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Joyce Hanlon
US
Nov 28, 2009 1:42 pm EST

I have been receiving charges of $11.99 from this company since Jan. 2017. They refunded 4 months back but I was told to write to the main office which I did on Nov. 9. They did not respond. It is a scam and fraudulent use of a credit card. It should be investigated. I have absolutely no idea what the charges were for and they couldn't tell me when I called. This is the second time I got caught in this type of scam. The other time I received my credit back. I will be reporting this fraudulent use of a credit card to the BBB.

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FunNewJersey is a scam
merith, US
Dec 21, 2009 8:13 am EST

Fun New Jersey or funnewjersey.com is a scam. They sold my information to 50 different companies.
Do not give them your information!

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Jeanne Brewster
Quart, US
Feb 01, 2010 10:02 am EST

Both TLG Great Fun and Trvlady have been billing my debit account and I have not been able to cancel them or have any rewards...

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TooDisgusted
Sterling Heights, US
Mar 10, 2010 11:30 am EST

My charge card was fraudulently charged. They claimed I had a transaction thru another company (that I never heard of) and then said I signed up for a membership...which I never did. I contacted the Company via the 800 number and they at first refused to refund the $14.99 until I said I would turn them in. The agent then passed me onto the supervisor, whom decided to refund the $14.99 saying it will take 7 days for the transaction to go thru...I will monitor this to make sure I get my refund. This is a scam!

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pgpopkin
Aspen, US
May 17, 2010 7:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

TLG*Great Fun charged my credit card twice in six months alleging I signed up for membership when I purchased an item from FootSmart. TLG*Great Fun, if they are not operating fraudulently, are certainly operating deceptively verging on a scam. They said they will credit my credit card (I don't even know they got my number).
They better or they will be sued.

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Jude
US
Jul 12, 2010 1:22 pm EDT

An $11.99 charge was posted to our Visa, and I didn't recognize the company nor remembered any item that was purchased. When I called to negate the charge, I was told that the charge was for something I signed "Yes" to online. I am very careful not to do that because I'd been caught before, but must have done this with some internet purchase. The fast talking rep told me that the membership was good till July 11, 2017, so we shall see... Her last words were, " I will keep your account active." I said, "No!" as she hung up. I will call again to unsubscribe--will let you know how it goes.

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Another Vic
US
Sep 29, 2010 7:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yep! Just this month, 129.99 charged to my credit card, by TLG JUST FOR ME. I had never heard of these people before. WHY CAN"T THEY BE STOPPED ?

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Mister T
US
Dec 20, 2010 11:20 pm EST

I have no idea who these people are, I contacted them last month when I noticed a 15.00 charge to my debit card. I`ve never received any notices or material in the mail about any membership. I checked my debit cards last 10 transactions and there was that 15.00 charge again. I told the representative of TLC Great Fun that I wanted to cancel the membership that I never signed up for. I was told that no more charges would be made to my card. well they lied. How can i get a full refund?

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Mister T
US
Dec 20, 2010 11:21 pm EST

I have no idea who these people are, I contacted them last month when I noticed a 15.00 charge to my debit card. I`ve never received any notices or material in the mail about any membership. I checked my debit cards last 10 transactions and there was that 15.00 charge again. I told the representative of TLC Great Fun that I wanted to cancel the membership that I never signed up for. I was told that no more charges would be made to my card. well they lied. How can i get a full refund?

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Monroe210
US
Feb 13, 2011 10:10 pm EST

I just noticed that TLG charged me two payments this month of 15.99 each. Who are they and who do we see about kicking butt and getting refunds? Anyonme know? This is a criminal act if all of us are having the same thing happen to us. Anyone had a similar invident from "free shipping"? I can only think of one culprit, "Toys R Us". I bought some of my daughters Christmas there because I am unable to stand or walk for long periods. I did my Christmas shopping online and I have these two weird charges now! I hate Toys R Us. They do not even have wheelchairs at their stores.

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Jane Davis
Clearwater, US
Apr 24, 2011 7:07 am EDT

Yes, David. This company is a scam. I worked there - for a marketing group who is in cohoots to extract your bankcard information and to charge you until you close your account. DO NOT EVER DIVULGE OR PROVIDE YOUR BANKCARD INFORMATION TO ANYONE UNDER THE GUISE OF SELLING GREAT FUN OR SHOPPERS ADVANTAGE. DO NOT fill out online surveys providing your phone number and demographics -- they are trolling for victims. That's the simple, short, and not-so-sweet of it. Your name and information is sold at high dollars to mass marketing telemarketing companies, and it's extremely difficult to get out of . After 25 years in the legal field and working there? This company called "Think Direct Marketing Group, Inc." has a pending class-action lawsuit against it and should be closed down. Immediately. It's not the telemarketers fault, tho, most of us didn't know it was a scam because we never had access to the programs GREAT FUN or SHOPPERS ADVANTAGE -- only read scripts -- and hourly/commission rates were known until they figured out what kind of profit they wanted to make for that week.

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MOMMY25
US
Oct 05, 2011 5:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I just called this so called "company" because they been withrawing 12.99 a month since I don't know when, and I had no idea. So I called and they offered me a $25 gift card to keep their services!What services? I don't even know what they do or offer or anything! I'm willing to go as far as I have to go to get my money back. They been getting this amount of money since 2017, I don't even wanna do my math to know the exact amount, cuz now going through my bank statments sometimes they will charge it twice a month. This people are going to hear from ALL of us!

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sammibrandt
Glendale, US
Nov 26, 2011 2:46 pm EST

I also have an unauthorized charge on my bank statement from TLG Great Fun and have no idea what it is for.

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Coojo
US
Feb 08, 2013 5:50 pm EST

Same thing happened to me. Sad mistake I made was I never checked my statements until now, 4 yrs of 11.99 a month. I filed a dispute through my bank and claim against TLG. They guy had the nerve to ask me if I still wanted to keep the membership while on the phone with the claims rep.

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  1. Great Fun Contacts

  2. Great Fun phone numbers
    +1 (877) 488-9480
    +1 (877) 488-9480
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  3. Great Fun emails
  4. Great Fun address
    6 High Ridge Park, Stamford, Connecticut, 06905, United States
  5. Great Fun social media
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    Oct 29, 2024