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Great Fun review: unauthorized charge 54

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Author of the review
6:59 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

TLG-GreatFun charged $10.99 to my credit card without my notice as a membership, which I never subscribed. This is totally ripoff my money by charging to my card. I called them regarding this, they are saying I subscribed to their membership after buying a air ticket from priceline.com. I never subscribed to their membership after buying ticket from priceline.com, which is totally baseless. Still worrying that they will charge again. I think this is fault with priceline.com privacy policies by selling their customer card information to third parties like TLG-GreatFun without customers consent.

54 comments
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enriqu
Lancaster, US
Mar 19, 2014 9:04 pm EDT

Both TLG Great FN and TLG Shopper withdrew from my account $16.99 not once, not twice but three times in less than 14 days. After contacting them by phone and advising them that they were being recorded and a copy of the phone conversation was being sent to the US Attorneys office along with a copy of the tape to the BBB... they agreed to cancel my subscription and re-emburse me for the money taken out of my account. There was others things said but the bottom line is that companies like this one prey on people who are in need and are not computer savvy. At first they wanted me to eat the cost... but again I am not giving my money away that easily. Specially since I'm retired living on a fix income... So people don't let a company like TLG bully you around... you have rights too...

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David A Dauben
Red Oak, US
Jan 04, 2015 10:39 pm EST

Unauthorized continued charges or theft of money from my account after it was cancelled-committing fraud on part of tlg shopper

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Tisha Campbell
North Little Rock, US
Apr 10, 2015 1:11 pm EDT

Hi my name is Tisha Campbell and I would like to cancel my membership with you guys.

When I tried to log-in, it said that you didn't have my email on file, but you taking money out of my bank account.

I would love it if you can look up this information and take me off your membership. I will be calling you in the morning to speak to one of your representatives. I also don't understand how you are charging me for this membership and I didn't get any papers, catalogs, etc. in the mail.

Unauthorized continued charges or theft of money from my account after it was cancelled-committing fraud on part of TLG Shopper

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graceypacey156
US
Nov 11, 2015 9:58 am EST

Absolute Garbage company! I cancelled before my trial period and was given a confirmation # they have continually charged my card since. When I called they stated maybe I cancelled the wrong thing. Are you kidding me? No I cancelled you! Now I will continue to let any one, and everyone know what a terrible company this is! Complete Garbage and thieves!

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Raja Hamarneh
US
Nov 25, 2015 11:01 am EST

Same with me and I think we should take legal action.
before that let us all write to the Better Business Bureau in CT otherwise no matter how many complaints we submit in the net are a waste of time for us

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lam lian
US
Nov 26, 2015 3:45 pm EST

TLG is charging my credit card without authorization $16.99 every month. I called them 3 months ago and asked them to stop charging and still doing doing same thing. They have to stop and need to payback all.

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Reviewer59322
Feb 03, 2016 10:57 am EST

TLG*GREATFN9878 5041 $16.99 $260.94
01/29/2016 CARD TLG*SHOPPER9878 5041

I have 2 charges for 16.99 on my debit card for which I have no knowledge of. Please refund my money asap and don't do this again.
My name is Rena McGarry
2364 Ramah Tr, McCall Creek, Ms. 39647
Ph [protected]

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llewgabm
US
Apr 26, 2016 2:31 pm EDT

I have been charged 16.99 for the past two years and wasn't aware of this until today when I received a bill on a credit card that is no longer in use. I called the company and they say I signed up for a $1 trial when I bought an airline ticket. This never happened. However, they have request a refund for the past 4 months so $67 will be credited back to my credit card. So generous.

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Ernest Harmon
US
Oct 30, 2016 7:20 am EDT

My Name Is Ernest Harmon I Do Not Know How They Got My Name Or Information But They Are Charging Me $16.99 A Month For Nothing It Must Stop

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rollerpuppy
US
Oct 27, 2018 2:40 pm EDT

I have similar problem. BOTH TLGShopper and TLGFN charged my acct $16.99 on same day. I never authorized it. I spoke w/my bank to stop this in the future. Tried to contact TLG online to unsubscribe or stop it, whatever. No luck. [censored]!

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srividya velure
US
Mar 16, 2019 11:43 am EDT

My name is Ravi, they charged 16.99 for more than a year. Is there a way to get back my money?

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Linda Hallen
US
Apr 13, 2019 10:30 am EDT

Just happened to me again after a few months! Disgusting! How can I get my money back?

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This is Irvin
US
Jul 06, 2020 8:13 pm EDT

I just got off the phone with them to cancel my membership after my wife noticed this week an expense of $16.99 every month for "TLG*SHOPPER" since 2017 (They got almost $600 out of me since then). By asking them questions about my account, they told me that I signed up as a member with them through a purchase that I made with Spirit Airlines. If anybody is wondering what is the cause of them being charged by this place, this could be it. Here is the number that I called to get a hold of them: [protected]
They said they cancelled me account today and they gave me a cancellation number. I plan on updating this post sometime in the next year to share if they did in fact cancel my account and stop charging me. I hope this helps anybody else getting money taken from them by this company.

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Son Wil
US
Dec 10, 2020 6:20 am EST

Same thing..i just found out the charges today..they been charging me for almost 2 years now. I already file a dispute to my credit card for unauthorized charges. I don't even remember this charges or authorize this monthly occurring charges. I thought this one of my installment charges of my phone so i don't pay attention of it. This is a rip off and how many people they victimized.

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