When I shared my concerns about a suspicious TPL email attachment with Sarah Bradley who sent it to me, I tried everything I was able to describing what I saw at my end as my old computer was incapable of 'screenshot' whatsoever. TPL was still dealing with this major cyberattack of their own & I had much worries about this highly questionable email attachment as I heard lots of stories for decades about hacking, computer malwares, viruses, spywares, how these are becoming increasingly sophisticated & smart & the danger of engaging suspicious links & email attachments, visiting unknown websites, etc. Not only Ms. Bradley was totally unable to answer my concerning questions nor explain what this attachment was, she became increasing agitated & annoyed when I was attempting to provide more information, asking her more questions & if she could find out if this attachment contained some spywares, malwares, or similar undesirable whatever wares/viruses. I feel that TPL was already SO VERY LUCKY to have this DISCLOSED TO THE PUBLIC cyber attack only now as Ms. Bradley & maybe lots of other TPL managers, directors, city librarian, TPL board & frontline staff obviously has no or barely minimum sense of alertness or sensibility of these kinds of potential online risks that have been with us since the tech explosion 10-15 years back. Of course, why would TPL management care about this at all as it won' t cost them a penny when something happens & their jobs, sunshine list positions, employment related benefits will all be intact & untouched. ANOTHER TYPICAL SCENARIO IN WHICH ONLY TAXPAYERS SUFFER IN REALITY WHEN DEALING WITH RIGID & INDIFFERENT BUREAUCRACY
Your concerns are completely valid, especially given the ongoing cyberattack. Sarah Bradley's dismissive attitude is unacceptable. You need to escalate this issue. Contact higher-ups at the Toronto Public Library and make sure they understand the severity of your concerns. Demand they take this matter seriously and investigate that email attachment thoroughly. Don't let them brush you off. Make it clear that their lack of attention to these potential online risks is a serious problem. Stay firm and ensure they address your worries properly. Don't back down until you get the answers and action you deserve.