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So, I purchased this great deal to go on the cruise for $94 per person. I got 20 people. After all transactions are made, and gave them the dates, I am told that I need to pay $140 departure port fees, and $107 booking and ticketing fee... Im afraid ive been scammed. I just hope I can get the money back...
Here is something I have found on them:
From a FORMER employee:
To everyone who is a member to any one of the below listed fraudulent companies:
... I wish to say that I am sorry... I had no Idea this company that I worked for was like this. Please take this information and do what you have to do with it.
Royal Palm Vacations, Travel Services USA, United Vacation Network, Suncoast Vacations, Suncoast LLC, World Vacations, Imperial Incentives... and many more names... all the same company... many different lawsuits with Atty generals and the state of FL... All ran out of Tampa Bay... (Largo, FL) actually.
For all of you Royal Palm members... there is NO office in Nevada... we were told to tell you that so you could not find where they were...
Google any of the above listed names, or look on ABC Action News of Tampa Bay... and search any of those above names... you will see big news reports of scams...
They never have any vacations available to you... if you place a request for vacation, they will respond "sorry, no avail" which means no availability... when they never even check. For airfare, we used the same websites that you at home do... travelocity, orbits, and expedia... then we would add a percentage to that price because we had to make some money too... So, all this company does is take your $3000.00 - $6000.00, and your ASC (Annual Service Charge). Then they sit there, and do nothing except to reply to you..."sorry no avail" and continue collecting your ASC every year...
http://www.abcactionnews.com/news/local/story/Florida-Attorney-General-to-sue-Suncoast-Vacations/iPhVu3Hep0S1mjBKM_kLxA.cspx
http://www.abcactionnews.com/mediacenter/local.aspx?videoId=5136@wfts.dayport.com&navCatId=3
http://www.abcactionnews.com/mediacenter/local.aspx?videoId=5883@wfts.dayport.com&navCatId=3
http://www.timesfreepress.com/news/2008/oct/03/chattanooga-travel-agency-scam-victims-asked-call-/
To anyone who is a member of any one of those listed fraudulent companies, ... I highly suggest contacting the Florida Atty General, and the Nevada Atty General... good luck all...
FYI: Christy Daniels is the Office Manager (she was in prison for a few years because she was running a fraudulent business before working for these companies... funny huh?!), Amanda is the office supervisor... and the owner of all those false and fraudulent businesses is... Nick Congleton.
I was scammed too. My story is the same as everyone elses. Unable to cancel. Unable to refund. My dates were even confirmed and was called back to ask me to confirm agan. Now those dates cost more. I quit right there. Filled a complaint with the BBB, they received zero response. Chase couldn't do anything because I'd signed the agreement, but after some hoopla gave me back $100 even though they couldn't recover the funds legally. Go Chase, down with Travel Services US.
I probably lost $900 to this scam. I stopped paying the monthly charges.
They called me and told me that Travel Services Unlimited went out of business and that another company now owned them. I think they said International Travel something or other.
I told them since they went out of business I wasn''t paying anymore.
They still try to send bills to me, but they never send final notices of payment.
Very strange. Until they can prove to me that they are legit and not lying about their services and their services can live up to what they promise, COUNT ME OUT!
DON'T GET FOOLED!
My husband was cold called from Travel Services U.S. and he thought maybe they had called us through one of our credit cards perk deals or something to that affect. After paying for a trip for 3 in Dec 2011 I looked online and could not find any info on this company and noticed NO virtually no contact info/trademarks or anything on all the paperwork (- soo many RED FLAGS!) and only online did I find this site of customers reporting them as fraudulent!) They also were being very difficult in booking dates for us too...so I definitely Isuspected we were being scammed by Travel Services U.S.! My hubbie did a chargeback with our credit card co. (we barely made it before the allowed time you can do a chargeback with our credit card (of 60- days)). NOTICE Travel Services U.S. won't make any travel confirmations for you past 60 days - repeating this OVER and OVER to you- coincidence? I THINK NOT! We reported Travel Services U.S. to our credit card company as a fraudulent company. We were reimbursed- yay!
It's definitely a scam, when you ask the representative to send you a confirmation e-mail, he just replied he wasn't in front of a computer !
What I'm more concerned about is that I called Carnival to have more information about this company and they are far from being aware of this company more aggravating they kind of encourage you to go further stating this sort of promotion is possible...It's a real shame, Carnival should be informed of this situation to be able to defend its customers.
They called me yesterday and i ended up giving my card number but it was never confirmed i ended up canceling yesterday after i called better business beures and found out that it was a scam so hopefully my info will be off file.When i called to tell them today to get rid of my information i wasnt interested they still had it.They said it was on paper but was not in the system.And told me as long as its not in the system they wont touch it.hopefully they do not go in my account!
Do they actually buy your time share (for a fee of $995 to complete documents).
Wow, I just got a call from Paul Burns from Travel services. He was a typical salesman, well rehearsed and a bit pushy. He was polite though right up until he asked me if I had any other questions. Then I asked if if today was truly the only day for this promotion because I couldn't afford to pay anything today. His response was, "you don't have the $196 needed today. I told him that I don't and before I could ask another question he quickly said thank you and hung up on me !
After seeing this thread I was worried that I made a $400 non-refundable mistake when I paid $99 per person to the lady on the phone who promised me a cruise for "just the cost of taxes and port fees". I just got my cruise confirmation numbers and I can see it booked under my profile in the Carnival web site. (Whew!) In the end I will say that the sales pitch was terribly misleading, but at least I didn't get totally screwed. They lied to me, but they didn't steal my money. In total I ended up paying around $500 per person, which is exactly the same as I would have paid for this particular cruise if I had booked it through Carnival directly. The customer service lady who booked the cruise was helpful and professional. Costs aside I am pleased with their service as a travel agent. What I am not pleased with is the sales pitch that leads you to believe you are getting some kind of a great deal. Not so! Next time I'll just book it direct through Carnival and save myself the worries.
Hi everyone, please check out a new site under development.
Please review website in desktop version only. Finally, someone went on a fact finding mission. CARIBBEAN CRUISE LINE is a SCAM. CONFIRMED! Company owners operate by flooding the masses with promises they can't keep. 20 year history of ripping off peoplePlease review website in desktop version only. Finally, someone went on a fact finding mission. CARIBBEAN CRUISE LINE is a SCAM. CONFIRMED! Company owners operate by flooding the masses with promises they can't keep. 20 year history of ripping off people. Weeks of research contained within. One of a kind scam finder website for CCL. Outed!
http://www.thecaribbeancruisescam.com/Caribbean_Cruise_Line-scam.php . Weeks of research contained within. One of a kind scam finder website for CCL.
http://www.thecaribbeancruisescam.com/Caribbean_Cruise_Line-scam.php
Thanks!
Everyone's complaint summed up in one site.
http://www.thecaribbeancruisescam.com/Caribbean_Cruise_Line-scam.php
Also note, leave email addresses in body of email and when a class action surfaces I will pass on the list of victims and report back to everyone with progress.
This is a COMPLETE SCAM! DO NOT WASTE $$!I never leave comments but I have on this matter! I've sent numerous emails & voicemails & can't get a return msg back! When I call the # I get left on hold so long it hangs up! I finally speak 2 two ppl today & seems like they hire just anybody! The 1st guy, David Marko, when I tried to explain about not receiving any response back basically called me a lair & became very RUDE which made me RUDE also I asked to speak to a manger & he stated they don't have MANAGERS & them hung up! I called back & explained the situation to another lady & she said the samething! I said I don't understand how a business could be ran without a manger or supervisor she became rude also & when I asked for her name she stated "I do t feel comfortable giving you my name" I asked to speak to someone else & she told me "no there is no one else" I hung up & tried a 3rd time & I get her back, she said "I'm reading your notes & seems everyone youve spoken to you argued & created a problem" I asked how's that when I never spoke to anyone. She was real nasty I told her she needs Jesus & I hung up! Does anyone know how I can go about failing a claim? We also purchased with 2 other couples & they weren't able to boom either!
This is why I created this website ... All your contacts are here
www.thecaribbeancruisescam.com
I too have been scammed. I bought my tickets 8 tickets at $100 each 2 years ago and have made several attempts since then to go on my cruise. Each being unsuccessful. The last straw was today when I called and the woman on the other end told me my vouchers are expired. She refused to give me her name or let me speak to anyone else. She said I was threating her when I said I would file a claim with the better BBB and contact an attorney. She was a smarty pants and when I asked if she was the owner, CEO, etc she said yes... she does it all. When I asked to speak to someone else again she said there was no one...again. So, I asked who the other people in the background were and she said they are helping other caller...so that proves they do have other people there. Never got her name but I sure home Karma gets her. People who take advantage of other and scam people are lower than dirt in my book. If anyone knows of how I can get my money back please let me know. Thanks!
If a company gives you a year and a half to use something and you try to use it two years later, that's not a scam. That's just your lack of planning I'm afraid. There are legitimate companies out there running promotions for cruise lines. And there are bandits, crooks and thieves at every corner. The logic that seems to apply here is that if one person (who doesn't follow the rules of the promotion) doesn't get what they want then naturally this is a scam. And obviously if there is at least one person out there scamming people under a similar guise then all related offers therefore must be scams.
I tell my clients one simple thing. If we do not deliver your cruise, you are protected by your payment method.
If however, you fail to plan. Plan to fail.
All of the terms of the promotion are laid out clearly.
I have personally spoken to clients of mine who have gone on their cruises.
I especially enjoyed when someone mentioned Carnival confirming that deals like this exist and that somehow means that Carnival is a scam too.
It appears that Travel Us and Travel USA are not the same. Travel USA has had a lot of complaints and you can learn more about Travel USA here: http://travelmembershipclubs.blogspot.com/2013/07/travel-services-usa-worthy-or-un-worthy.html
With any travel program, you want to make sure that you ARE saving money by buying into the program/travel club. Do this BEFORE you buy into.
This is an absolute misrepresentation and scam. We asked all the right questions and got lied to. When I tried to book our cruise, it was told an additional 200 per person fee for travel dates and an additional 199 per person fee for port fees when I was told It would be up to 99 dollars per person. When I called, the rep were very very rude, short and did not help at all except support the lies their sales people told. Don't use Travel Services, it's a SCAM SCAM SCAM! They lied, it's a scam, don't do it!
THIS COMPANY " TRAVEL SERVICES" ARE NOTHING BUT A " SCAM", DATES ARE NEVER AVAILABLE! HIGH PEAK AND LOW PEAK DATES ARE CHANGING ALWAYS! ALL THEY WANT IS TO GET MORE MONEY OUT OF U! THE REPS ARE TOTALLY NOT CUSTOMER SERVICE TRAINED! I GET HUNG UP CALLS ALL THE TIME!
I bought the $99 4 days 3 nights with 18 months to boom it. I was allowed to upgrade to a 8 day 7 night to Brlize, Honduras and Cozumel. My port charges were $390 per person and we went PRIME time Memorisl Day week. So for everything for 2 was just under $1000 for a state room. We met several couples on the trip that paid $1000 each for similar accommodations. We also met a couple who paid about $300 by purchasing in advance through their cruise club. We were first time cruisers and I was very afraid I was getting scammed or stuck in a crappy room. I spent an HOUR on the phone with them asking a billion questions. They were great and eager to make suggestions for first timers. I was even more paranoid because this was right after several cruise lines were in the news for losing power and people getting sick. Over all I was VERY pleased with Travel Service and felt the deal we got was good. We spent another $1500 on the boat in alcohol, pictures and excursions. So by no way was this a $99 cruise. But if you ask the questions upfront like we did you will see your getting a good deal. Good deal at about 30% discount. I'm going to look into frequent cruisers clubs next time and compare.
It's so sad people are scammed out of their hard earned money. Had no idea this was a scam when I checked on BBB I didn't find any complaints. It actually states 0 complaints. Would like in on class action. Email unwrapp@yahoo.com... please contact with any info.
Impossible to even reach Travel Services USA by any phone number. They took our money and now we can never reach them... for 5 years! Fool me once...
I purchased a cruise deal for 4 at $100 ea deposit. every time I go to confirm a date they gave me it is booked. I was supposed to go in sept. just called to verify & neither numbers I have work! guess its a scam for sure from travel services. should have known if it sounds to good to be true, it isn't! I would love to get our deposits back. companies shouldn't be able to scam people like this.
I've been getting calls from someone named Bella from travel services saying I still owe $350 for a deposit I supposed to have made I called my credit card company to see if I had made any type of payment to them and nothing on record was found, shes saying there going to turn it over to default, I think they are scamming me, they also keep trying to charge my credit card for the same amount
This company is still at it! I just got off the phone with a woman who called to say I had a credit on file and because I was a preferred customer I was entitled to other benefits...so then she transferred me to a man who was VERY high pressure. Within one minute, I had confirmed he had the wrong number and, while my first name matched the person they intended to call, my last name did not - so he proceeded to say I could have HER "fully paid for vacations" if I paid a $598 booking fee + $10-$20/night occupancy tax - to be charged now and booked later. Nope, I don't do that. When I explained I don't even stay in $500/night hotels but prefer motels, he blew a gasket and started yelling at me that I'm low class and "not his type of people." To which I thanked him for his call and stated he was right. I'm not interested.