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For those who are planing to visit the bahama, please be aware of those people which works for vacation club such as travel smart vip vacation club in freeport bahama. They will invite you to come and see what they have to offer you, so you can fall into their trap of purchasing a vacation package, they will try to explain in detail what they have for you. But if you fall into it, the chances are that no one will call you or help you to arrange the vacation that you want.. Also please don't let them hook you on this trap, especially if thy bring into the picture their manager by the name of mr. Andrew styles the so called member services manager, this guy is very rude to people who already bought into these packages, and he or his staff will not help out in anyway what so ever, they lied from the minute you signed that contract. We have send them so many emails, and faxes that we had to have our attorney involved. Please people be careful when vacationing freeport bahamas.
The complaint has been investigated and resolved to the customer's satisfaction.
My husband who was sick at the time traveled to The Hideaway in Cancun a few years back.
He was treated the next day by the ship dr. With pain meds.
We were to go to a breakfast the next morning and we’re talked into signing a $10,000. Contract after bottles of champagne.
My late husband has been gone 2 years now and I got a notification I owed another $900. In annual costs.
I have never tried to use this VIP “ Club” until today.
After 4 1/2 hours, I still do not have a reservation.
Whatever you do, DO NOT fall for this scam.
There needs to be a class action case started for the people that have fallen for this.
Personally, I am going to contact my attorney to see where this needs to go
I agree. They also don't reveal that there is an annual fee "membership fee". It is several hundred dollars and increases every year.
Also I requested that the fee be waived this year since travel was either not available or very restricted. Of course the answer was no and penalties are accruing.
So regret falling for the sales pitch!
We decided just to stop paying membership fee.
We paid full amount in contract few years ago and with Covid and not traveling and also with no benefits in Cuba, where we mostly traveled, it is not worth for us.
Contract we signed - there is no our address, no social insurance number, it states that court in Panama is authorized so that contract is basically garbage. There is no way anybody can force you to be a member of any club if you don't want it. We do not owe them any money, we are at loss but we do not intend to pay any membership fee.
What would happen if we both died during Covid? How would they know
They can call but in order to do any legal action you need to know address, etc
BS
We signed our contract in Mexico back in 2019 … the contract has our address but no Social Insurance number .., we pay via pre-authorized credit card payment … I have called and tried to cancel but we’re told we were locked into the contract …
I was thinking about just cancelling my credit card and ignore any calls from them … I am just not sure what the legal repercussions could be … would we be sued? Would we be allowed back into Mexico?
We want to get away from this but not sure how to do … feel trapped …