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US Mattress
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2.1 22 Complaints
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US Mattress Complaints 22

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G
4:47 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
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I only wanted to post this to hopefully prevent this from happening to others. At the end of this I will place a copy of an email I sent to US Mattress that I received no response to. I placed an order with US Mattress on 12/29/09 and by 1/6/10 I had heard nothing from US Mattress so I called them to learn the status of my order and was hung up on twice and...

Read full review of US Mattress and 15 comments
ComplaintsBoard
R
9:55 am EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

This company is selling defective mattresses. I went through 3 Sealy mattress, two of which were determined by Sealy and US Mattress to be defective. All 3 beds were different models but all felt the same. I spent almost $1000 for a mattress that feels like cheap foam. I would say it's Sealy but my previous mattress was a Sealy and two friends just bought a...

Read full review of US Mattress and 8 comments

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Overview of US Mattress complaint handling

US Mattress reviews first appeared on Complaints Board on Jan 11, 2010. The latest review Delivery service and over all buying experience was posted on Mar 30, 2023. The latest complaint Employee issue was resolved on Jul 27, 2014. US Mattress has an average consumer rating of 2 stars from 22 reviews. US Mattress has resolved 6 complaints.
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  1. US Mattress Contacts

  2. US Mattress phone numbers
    +1 (800) 455-1052
    +1 (800) 455-1052
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    Customer Service
    +1 (734) 453-1300
    +1 (734) 453-1300
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    Plymouth Store
    +1 (248) 669-0907
    +1 (248) 669-0907
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    West Bloomfield
    +1 (248) 530-5204
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    Birmingham Store
    +1 (248) 663-2329
    +1 (248) 663-2329
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    Bloomfield Hills Store
    +1 (734) 887-6699
    +1 (734) 887-6699
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    Ann Arbor Store
    +1 (248) 402-0205
    +1 (248) 402-0205
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    Rochester Store
    +1 (866) 647-5744
    +1 (866) 647-5744
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    Hastens Detroit
    +1 (800) 455-1052
    +1 (800) 455-1052
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    More phone numbers
  3. US Mattress address
    1289 Rickett Rd, Brighton, Michigan, 48116, United States
  4. US Mattress social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  6. View all US Mattress contacts

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