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CB Car Dealers American Car Center 3777 University Dr NW, Huntsville, AL, 35816, US
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American Car Center
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American Car Center company logo

American Car Center

3777 University Dr NW, Huntsville, AL, 35816, US
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2 complaints
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Working hours
Mon
9:00 am - 6:00 pm
Tue
9:00 am - 6:00 pm
Wed
9:00 am - 6:00 pm
Thu
9:00 am - 6:00 pm
Fri
9:00 am - 6:00 pm
Sat
9:00 am - 6:00 pm
Sun
Closed
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1:08 pm EST
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American Car Center - Lies and won’t give us a tag or paperwork for a tag been 5 months

I need tags to drive Been over 5 months and 3 temp tags back on 11 last temp expired and I have called and asked how get tags or another temp and no one seems to care and yet they want money I need tags for my car or something else I bought ford fusion first lasted a week got rental car we ended pay for and over 21/2 weeks in that then we promised a choice of few on title holds nope lied to and we got stuck with this one cause car center said they wasn’t gonna pay for longer we got billed anyways and now this

Desired outcome: Want my tag or another car with tags or something

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Update by Becki D
Jan 10, 2023 1:42 am EST

How do I get help with this company the most run around I ever had this is crazy I need a tag 3 months 3,temp tags 11/11/2022 last temp expired and I’m blocked from text and never answer the phone the emails reply’s back but I get emails n calls for payments I will not pay til I have a tag to drive the car help

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10:30 am EST
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American Car Center - manager unprofessional and rude

The General manager Cory or, "the head huncho", as he called himself, is the most disrespectful, unprofessional, egotistical individual I've ever spoken with. I'm appalled at what little regard he has for his customers and his team. He may not care, but this has lost them potential new business from myself and others that I've told. That's money out of your employees pockets. My car needed servicing so I called ACC and was told I could take it to any Firestone or Pep Boys, that's it. So then I called Firestone let them know whom I was with and scheduled an appt. Fast forwarded, Cory and his team dropped the ball by not properly educating me on this process, as I was new to ACC. I called ACC per Firestone and Cory was placed on the line. He cut me off repeatedly and was so RUDE while talking to me and the reps at Firestone. The manager at Firestone told me to get my acct info, he'd handle it on Monday, and I could leave. I had the money to pay for it but it's under "warranty" and I wasn't supposed to pay. When I asked Cory, HH, for my account # he got smart again and told me its on your red folder, I said I don't have it so can you give me the account # as I asked, and Mr. Cory Head huncho didn't like that. His little man syndrome kicked in big time! He sounded like everything BUT a GM. I guess Cory's a billionaire with no problems. He was so nice while getting my business but now that you have it.. Don't worry after this no one I know will EVER do business with you AGAIN!

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