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CB Fast Food Chains Burger King 1630 Federal Dr, Montgomery, AL, 36107, US
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Burger King
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Burger King

1630 Federal Dr, Montgomery, AL, 36107, US
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3 complaints
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Working hours
Mon
6:00 am - 10:00 pm
Tue
6:00 am - 10:00 pm
Wed
6:00 am - 10:00 pm
Thu
6:00 am - 10:00 pm
Fri
6:00 am - 11:00 pm
Sat
6:00 am - 11:00 pm
Sun
7:00 am - 10:00 pm
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11:43 am EDT
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Burger King - NO RECEIPT - Happening over and over - Is someone stealing the cash?

Why is it that I can NEVER get a receipt for my order?

The last 3 times I have gone and spent over $65.00, I am unable to get a receipt for my order. Not sure what is going on...is the money going in someone's pocket?

Although this location is right across from our business, we WILL NOT be coming back if we can't get proof of our purchase for reimbursement!

What is wrong with a business that thinks it can get by without providing receipt?

TOTALLY UNACCEPTABLE!

Desired outcome: Either get new machines, or get a manager that knows how to use them!

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12:58 pm EDT
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Burger King - the 2 for 1 deal on chicken sandwich

It is in plain site that the Chicken sandwich is 2 for 6 dollars I went to the Federal Drive location last night and ordered two chicken sandwiches and a club sandwich. The cashier wrung up my total and I said the sandwiches are two for one. The manager came over and said we are not offering this on the chicken sandwiches and I said that is not what you are advertising. She said that deal stopped today and I said that is not what the sign says again she said we are not offering the discount. I bought the sandwiches and the salad on but she did not give me the discount and she had a nasty attitude as well. I had also wanted a smoothie strawberry banana and the cashier said we don't have that. It's advertised. It's like they are making it up as they go. I want my money refunded I go there almost every Friday night but won't be going back there. Awful service and attitude from the manager

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Update by Amy Seales
Oct 19, 2019 1:06 pm EDT

I want to make a complaint on the Burger King on Federal Drive in Montgomery Alabama. I went in last night to buy supper. I ordered two chicken sandwiches and a club salad. When she rang me up, I said the chicken sandwiches are two for 6 dollars. She said let me check with the manager. The manager came out and said that special stopped today and I said that is not what is advertised. She said we don’t offer the 2 for 1 on the chicken sandwiches. Again I said its advertised two for 6 she ssid we are not offering that. I left with the food but I want the extra money back and trust me all my friends going to know how rude the attitude was. I had also asked for a bandanna strawberry smoothie and the cashier said we don’t offer that well it’s on the menu. I won’t go back there and if’s it’s advertised they should honor what’s advertised or take the signs down. The attitude of the manager and the statement we don’t offer that when it’s on the menu is awful service. Anyway I expect to hear from someone about this manner

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Zoetoeypoey
US
Oct 20, 2019 8:18 pm EDT

Your the one yelling at people on a Burger King website, so back uppp

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11:28 pm EST
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Burger King - closed the store early

I went through drive thru to place my other but their was a car in front of me. When I pulled up it was 9:50.. When I get ready to place my order the manager said they where close. I ask what time do you close because it was 9:55 and on the door they closed at 10.. She didn't respond. I pulled up to the window and the employees just looked at me like I was crazy.. I order here all the time.. The service was horrible.. I will not eat at burger king again

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