Papa John's reviews and complaints 1
View all 222 complaintsPapa John's - pizza
Background: we stopped paying online because our card had been hacked from the Papa John's Website, but still enjoyed the pizza. Well, my wife, who had been sick all week, ordered a good amount of food and sent me, just out of work, over to pay and pick it up. I did so, but when I entered, the cashier asked: "will you be paying with card or cash." I responded with "card, " but she then informed me that card was impossible and that they could only accept cash. Our bank is USAA, in Texas, so grabbing cash was impractical. I asked if we could reverse the order and redo it, paying it online, but she informed me that "it could only be cash." Embarrassed, I had to cancel the order and walk out. Papa John's makes ok pizza, better than Dominos and Pizza Hut, but this embarrassed us enough to not come back. I am not angry at the store for the card readers dying; that happens, but would it have been so difficult to call the house at let her know cash was required, or to tell me immediately as I entered and not have my option offered and then canceled immediately after?
Latest Papa John's Reviews
Mixed Experiences, Proceed with Caution Pizza & wings Messed up order Your manager Aaron, at the store at 2700 David Dr. Metairie, La. 70003 on 1/7/24 at 5:30 pm The quality of the pizza pieGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!