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CB Fast Food Chains Burger King 1780 E Main St, Prattville, AL, 36066, US
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Burger King
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Burger King

1780 E Main St, Prattville, AL, 36066, US
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1 complaint
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Working hours
Mon
6:00 am - 11:00 pm
Tue
6:00 am - 11:00 pm
Wed
6:00 am - 11:00 pm
Thu
6:00 am - 11:00 pm
Fri
6:00 am - 11:00 pm
Sat
6:00 am - 11:00 pm
Sun
6:00 am - 11:00 pm
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6:41 pm EST

Burger King - Service and food

A s a past fast food general manager I am not one to complain BUT. stopped by Burger king on east main in Prattville Alabama tonight. My mistake. I ordered a number w/ cheese no lettuce or tomatoes and a diet coke. the girl repeats whopper no tomato no lettuce anything else. I repeat that's a number one with cheese no lettuce or tomato with a diet coke. Order taker so you want a number one and another whopper. No that's a number. that's when she cut me off and rudely says pull up. rudely she says 9.41. I can see in the building and the manager is talking on her cell phone. the girl snatch's the money from my hand. then sticks her hand about 2 inches out the window with my change. NO thank you not one word. again sticks her hand out about 2 inches with my drink. Then the same with my order. I understand being shorthanded. and that can be stressful. I can not understand rudeness. Please address this problem before you lose more guest. You have lost this one

Desired outcome: fix the problem

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Update by Rikk Miller
Nov 25, 2021 8:45 pm EST

last night I wrote to complain about the service I received at your Prattville Alabama store. Well tonight I got a phone call from someone who read my complaint. That is the only way they could have known I complained. Well who ever it was told me to go f#@%^k myself and my family. Thank you Burger King . Just another reason not to go back to your store/

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