Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Fast Food Chains Captain D's 407 Main St, Trussville, AL, 35173, US
Captain D's company logo
Captain D's
reviews & complaints
Captain D's company logo

Captain D's

407 Main St, Trussville, AL, 35173, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.captainds.com
linktr.ee
Phone number
+1 (205) 655-7241
Category
Fast Food Chains
Working hours
Mon
10:30 am - 10:00 pm
Tue
10:30 am - 10:00 pm
Wed
10:30 am - 10:00 pm
Thu
10:30 am - 10:00 pm
Fri
10:30 am - 11:00 pm
Sat
10:30 am - 11:00 pm
Sun
10:30 am - 10:00 pm

Captain D's reviews and complaints 1

View all 608 complaints
ComplaintsBoard
N
11:48 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Captain D's has left an official reply on this complaint.

Captain D's - very poor customer service

I am quite new to this area & I had the worst experience with this captain d's at the main street trussville al location last night the manager (seima) that had blonde twist was soooo disrespectful and talking so abruptly to a customer that was in front of me to were I didn't even want to no longer order! The lady was waiting on her food for almost 30 mins and all she asked for was something complimentary and that manager was talking so loud and smart to her for no apparent reason and did not give that poor lady a complimentary! The cashier was very sweet and directed the lady to who she can talk to regarding that matter. I will not be returning to that location if she is present...

Read full review of Captain D's
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
Captain D's representative's response
Sep 12, 2019 2:50 pm EDT
Captain D's customer support contacts
Phone numbers

+1 (615) 391-5461

Address

624 Grassmere Park Drive, Suite 30, Nashville, GA, 37211, US

Website

www.captainds.com

File a complaint Write a review
View all Captain D's contacts
Hello, Thank you for contacting Captain D's. Can you send your complaint with contact information to https://contact.captainds.com and someone from our management team will reach out to you?
Helpful? 0 0
Share
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.