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CB Auto Parts and Repair Stores Safelite AutoGlass 2421 North Fourth Street, Flagstaff, AZ, 86004, US
Safelite AutoGlass company logo
Safelite AutoGlass
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Safelite AutoGlass company logo

Safelite AutoGlass

2421 North Fourth Street, Flagstaff, AZ, 86004, US
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7:30 am - 5:30 pm
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7:30 am - 5:30 pm
Wed
7:30 am - 5:30 pm
Thu
7:30 am - 5:30 pm
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Safelite AutoGlass - Lifetime Warranty

Putting in a glass is one thing for a review, but how about honoring their warranty ? The warranty is nothing but an Advertising Scam. There is no warranty. After scheduling a warranty replacement, and having to wait 2 weeks for an appointment on my day off. My dealings with the employee is so belittling, automatically came out and said so you are the guy trying to make a claim after 2 years. in seconds looked at it and already had the mindset of trying to deny warranty. I have never had glass in 35 years that develops a crack from the edge under the rubber seal and spread through the windshield totally splitting it in half. These cracks as all window people know can come from any imperfection in the edge and do the same as happened to me. I even tried to talk to the chat on nationwide website and they called it " New Damage" which is any defect that cause a crack. And "new Damage " is not covered under warranty. Well what do you think imperfections can cause... a crack ! They claim they have a lifetime warranty against defect in material. But when this defect cause a crack. they decline to honor it. Well what is covered then? absolutely nothing. their warranty is an advertising scam just to get people to buy with them. And that employee had very little to say except that is the way it is your wasting your time nothing can change his decision. All this happened in the first 30 seconds of talking to them. Hows that for service.

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Jim555
US
Jul 31, 2017 2:15 pm EDT

Had the same thing happen to me - guarantee is a joke. There is no guarantee, except more sales for Safelite and no economic penalty for their bad work!

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Flex78er
US
Sep 03, 2022 11:46 am EDT
Replying to comment of Jim555

I just got my windshield replaced it cost to be $585. The guy said my Camaro windshield would be a little less quality but she still hold up and be good. Hopefully it’ll be a free replacement if they do a bad job?

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