H & M Hennes & Mauritz reviews and complaints 1
View all 123 complaintsH & M Hennes & Mauritz - Returned items not credited
I ordered $153.98 worth of merchandise from h and m online on 11/19/20 and was charged on 11/26/20. I waited for a month to get the items, and when they arrived, they were of inferior quality so, instead for waiting for a credit by mail, I returned them to their store in glendale, az on 12/19/20. I received a credit slip and never had the amount credited to my boa account. It is now 2 months later and I am waiting on boa "customer service" to see that they have all the details to give my my credit. I have tried to resolve this with no help from boa. Or h and m.. At least 5 calls and numerous messenger contacts. Someone has dropped the ball! No customer service at h and m and I will not drive 100 miles to the store to try to resolve!
Desired outcome: credit of $153.98 back to my Visa account
Latest H & M Hennes & Mauritz Reviews
Refund not received Girl's design detail sweater Uncivilized intolerable Staff in Miami Lincoln road mall store Store manager - westfield stratford london Manager dj she has the store with no help worker pleaded for help many times while on line she has no type of experience in being a managerGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!