Trend Micro reviews and complaints 1
View all 136 complaintsTrend Micro - fraudulent charges to my cc
Unauthorized charges showed up on my bank statement from DRI*Trend Micro (No phone number was shown). Amt was $69.95, charged on 4-8-2010. I haven't done business with them since 2006, and my card number has changed at least twice since then, so they should not have my current card number! I am not using their software. I want a refund. This caused service charges on my account.
Charges also showed up from Quicken Online Backup [protected], $149.95, and that one caused a whole chain of overdraft fees, $32 each transaction. I discontinued their service last year when my computer crashed and was replaced. They had a very hard time restoring my data, and it was corrupt when restored. This is the second time they've charged me for Online Backup since I discontinued the service. Last time I got a refund in 3 days. This time they were argumentative and it will take 3-4 weeks to get a refund!
Needless to say, I've had to put a block on my account and changed all the relevent data, the card number, etc...
I want my money back from these companies, things are very tight financially now, and with the fees the banks are charging, the amounts taken plus the fees run up quite a bill. What these companies are doing is illegal, and I want it taken care of.
Thank you
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest Trend Micro Reviews
Creditcard charge without any purchases! Trend micro device security pro 6 Dri*trend Software My account was accused with a card that ran out in 2021 I had 1 years member ship left as I payed for a 5 year protection plain Auto renewal and invalid serial numberGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!