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CB Travel and Vacations Red Roof Inn 777 Airport Boulevard, Burlingame, CA, 94010, US
Red Roof Inn company logo
Red Roof Inn
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Red Roof Inn company logo

Red Roof Inn

777 Airport Boulevard, Burlingame, CA, 94010, US
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1 complaint
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Website
www.redroof.com
Phone number
+1 (650) 342-7772
Category
Travel and Vacations
Working hours
Mon
Closed
Tue
Closed
Wed
Closed
Thu
Closed
Fri
Closed
Sat
Closed
Sun
0:00 am - 0:00 am

Red Roof Inn reviews and complaints 1

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2:59 pm EDT
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Red Roof Inn - false charges

I stay at the Red Roof in Burlingame, CA a great deal. I am a flight attendant and for about the past 6 months, I have faithfully spent $500 per month there... some months more. I stay there so much that I purchase blocks of 10 nights.

Recently I noticed that I was charged for a night when I was not there, the 29th of September, 2012. When I spoke to the General Manager, Tabitha, she claims that I made a reservation for that night at the check in counter and didn't show up. This is not the case. I checked in on the 26th and checked out the 28th. I never made a reservation for the 29th.

She refuses to refund me. This is NOT acceptable. I am being charged for a night for which I never made a reservation.

As a reward for my faithful patronage, the Red Roof Inn in Burlingame, CA has stolen from me!

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Red Roof Inn - false charges
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