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CB Fashion and Style Fashion Nova 6600 Topanga Canyon Blvd, Canoga Park, CA, 91303, US
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Fashion Nova
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Fashion Nova company logo

Fashion Nova

6600 Topanga Canyon Blvd, Canoga Park, CA, 91303, US
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1:58 am EDT
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Fashion Nova - My order & 5 pairs of shoes

Fashion nova please ship my products, on 8th July, I made an order and it hasn't been shipped to any logistic company, the goods are misplaced. The tracking number is not found in any computer database. Please reship my items or refund my money.tracking number is R000008091010, order number is F30702254
Whenever I shop with fashion nova there's always a problem, I always promoted your company but you never respect me to do your ends of the job, the very first time I shopped you didn't send my complete goods, the second time I shopped you took a a month & 2wks to deliver my goods when you completely said it takes 15 days.
Fashion nova please reship my items or you completely refund the money for the 5 pairs of shoes.
I deserve to know the location of my goods.

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10:58 am EST

Fashion Nova - Order status

I am very much disappointed and unpleased. I placed an order about two weeks ago, it has not yet even shipped from the warehouse. I know that they may be busy and have other orders to process, however, I paid for 2 day shipping and I would have liked to get my package. I paid for the shipping because it is my birthday this week and I really needed my order. I always place orders from you all, and I have always been pleased but this time I am not. I really needed my order for this Thursday night and I will not have it for when I need it.

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Carol47
US
Dec 11, 2018 1:34 pm EST

I ordered from them November 13th and every time I email them I get the standard message to allow them 24 hours to answer my message. I still have not heard from them and my card was charged the day of purpose. I am going to contact the Better Business Bureau to see about this. This is unprofessional and not fair to the customers it is now December 10th almost a month later still no consideration or feedback. I have tried to call only to get a woman's voice in recording greeting fashion nova babes and at the end of the message, it disconnects your call.

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Shyanne02
US
Dec 11, 2018 1:40 pm EST
Replying to comment of Carol47

Same for me! girl, take your money to pretty little things.us! Better clothing, customer service actually responds Oh, and better discounts ;) lol.. I just got off the phone with my bank. they will dispute it and give you back your money! just explain the crazy you been dealing with!

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