Banfield Pet Hospital reviews and complaints 1
View all 525 complaintsBanfield Pet Hospital - Cancellation of deceased pet
It appears from what I have read I am falling under the same rouse of canceling at any time is not the case. It also appears the OWP plans the money they are collecting even after the animal has passed is going into their coffer of funds. They also kept saying for services used, when my pet only went 1 time in the current year. It is disappointing and I can't seem to find the print of the agreed contract with any stipulation of cancelation and what is considered services rendered. Maybe the common allusion is believing it is a service like insurance to help cover the high expense of pet care, Like auto insurance pray not to have an accident and when you do you get canceled after filing a claim. Although I appreciate the help with the high costs. I do resent paying for a pet that no longer exists.
Desired outcome: No further chargers for a none existing pet who has no services being used.
Latest Banfield Pet Hospital Reviews
Bad diagnosis of "old age" & lack of treatment causing suffering and death. VCA Animal Hospital diagnosed abdominal infection & severe dehydration. Suffering and death of my cat that could have been avoided with a proper diagnosis concerning my cat’s condition. Office Visit Canceling a membership of a dog that passed away. Customer Service/Filling prescriptions/Being seenGiving a Voice to Consumers
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