Red Lobster

It was Jan 2, 2024 @ 6p.m. Usually… I don’t have complaints about Red Lobster and I don’t even eat there all of the time. But last night was a nightmare! For the fact the restaurant is dead set where all the tourists come to probably dine in after the games at the SoFi the service should have been as if it were in Beverly Hills and I am a Inglewood resident. Let’s start off with the fact that my brother took me to Red Lobster for my birthday dinner and I bragged to him about how good the cheese bread would be on top of the meal’s because this was his first time eating at Red Lobster. So he was excited and I was excited for him. When the waitress came

She asked what would we like to start off with and I asked for the Grand Patron, she never asked to see my ID and my brother and I joked about this because he thought I was trying to say I’m young and needed to be carded. But I know a lot of restaurants that sell alcohol the waiter or waitress is supposed to card who is buying alcohol. Anyway my brother ordered a Pepsi and fried Brussel sprouts…. Which he NEVER GOT! The second time when the waitress came back she asked if we were ready to order. So my brother and I ordered the endless shrimp. The 3rd time the waitress came around I asked her for my Grand Patron and tried to show her my ID again. She walked away and remembered that my brother ordered a Pepsi. The 4th time the waitress came around she brought my Grand Patron and gave it to my brother not me who ordered it. She never brought the Pepsi or brussel sprouts. Mind you all the times the waitress came to us we waited on her and never called her to us because we couldn’t find her. We seen all the other employees and manager having a make shift meeting at the front desk where you come in and wait to be seated. Okay the 5th time the waitress came she brought our first order of endless shrimp and asked us what our refills would be for round 2 of the shrimp. We told her, and because my first order I ordered the pasta shrimp I asked her for utensils and once again my brother asked for his Pepsi. I never got my utensils so I went in my purse and remembered I had a spork. Not only that the cheese bread was burnt, we never received napkins. The fact that my brother and I had to use my rose water wipes that I use for my butt. Was not cool but I thank God I came prepared.! My pasta was stale, the only thing my brother and I enjoyed was the dragon shrimp and the shrimp scampi. I felt bad my brother didn’t have anything to drink so I offered him the apple and orange slice that came with my Patron. My brother does not drink alcohol. He just wanted his Pepsi his throat was dry sheesh! We seen the manager just talking and running her mouth I asked her if she could get his Pepsi. It took her 5 minutes to come back with my brother Pepsi in a Togo container. The manager asked had the waitress come back with our shrimp refills and I told her no and the fact I had to use my rose water wipes she laughed and joked about it. The waitress finally came back as we were asking for the check and asked if we wanted our 2nd round of shrimp to go. It took her 10 minutes to come back with the check, still paying the whole bill the manager asked to give us a $4 discount. My brother still tipped the girl and we only got 2 of our 3 shrimp refills on the 2nd order of shrimp. We were over it by then and just left! Just as long as this story is and took for me to write while I’m at work. Is how bad of an experience we had last night. The manager and all of her employees were tacky and unprofessional at the highest degree. The reason my brother still tipped the waitress is because she is a young black sister trying to get by and the reason she probably was all distressed was because of her boss. It was just too much wrong with last night. The bill

was $81. Where?!