Idea Village reviews and complaints 1
View all 31 complaintsIdea Village - Uglu
After ordering by phone one small pack of Uglu from promotion on TV...I received by Postal service two boxes of these glu strips (they priced at 29.98 each on the order) The shipping/handling they billed at $23.96... A total of $83.92 on my Visa! I was grilled by this promotional sales tape to accept and then of course buy everything from more Uglu products, $50 free Walmart coupon, many kinds of magazines, free vacation, etc! Today I was appalled to receive this order with the price of $83.92! I had figured my bill would be a total of $15.oo at the most!
I called and complained and the only recourse they give me is to send it back at my expense and my VISA would be credited. I asked about sending it COD and they said it would be returned to me and I would still have to pay the full amount on my VISA. No help there!
The complaint has been investigated and resolved to the customer’s satisfaction.
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