Honey Baked Ham reviews and complaints 1
View all 119 complaintsHoney Baked Ham - Awful thanksgiving dinner
Honeybaked has destroyed their holiday menu!
I've been buying whole turkeys, ham & all the sides & desserts for years since I stumbled upon this place one year when I couldn't use my arms due to an injury & discovered their holiday meals. My family & guests look forward to it every year & it's not cheap but this year the 3 of us are on our own so thankfully we're the only ones who had to eat this.
All of the sides are FROZEN & BOXED now & the main dishes have totally changed. TURKEY: Instead of a whole turkey, I got a turkey breast & they only had glazed breast which is covered in that thick crackled sugar mess that people like with their Ham. NOT with their TURKEY. I hated it. It was grossly sweet & overcooked to begin with. Why would you want turkey to taste like a dessert?
MASHED POTATOES: Their original mashed potatoes were wonderfully garlicky & creamy & NOW... they are frozen boxed FAKE potatoes with bacon & cheddar & dead green onion or chive that's only on the plastic film layer & they are GUMMY & STICKY! GRAVY: Nowhere even close to their normal Holiday gravy with the bits of turkey in it. Just a GELATINOUS MESS of salty water. STUFFING: Okay now I'm mad! I wait all year to get their stuffing which was beautifully made with stock & crunchy pieces of celery & nuts & NOW... It's frozen boxed cubed stuffing that is nothing even remotely like the original & it smelled like DIRTY FEET & SWISS when I was heating it.
WHY did they do this? THE LINE IS DOWN THE STREET & AROUND THE BLOCK EVERY YEAR FOR A REASON! My job & the Holidays are stressful & this was my ONE favorite Holiday timesaver. AND we spent $160 for the 3 of us anyway so what's the point? I could've done better with a $3 frozen TV dinner. ALSO... I normally use my Buffet server to warm up all of the FRESH sides but you have to cook everything from frozen. How many microwaves does a person have? You have to microwave each frozen thing for 15 mins, then the other frozen thing for 15 mins & so on & by the time you're done, the dishes are cold anyway & you have to reheat them. Just LAME.
I would have been SO EMBARRASSED if I had company over & served this to them. Perfect timing though for them to kill this meal when I didn't have guests for the 1st time due to a health/travel issue in my family. Whatever idiot corporate money grabbing dude made this descision needs to be fired. I will NEVER go back to HoneyBaked again!
Claimed loss: $152.14
Desired outcome: FULL REFUND
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