HP

July 2nd, 2019, I put an online order in that totaled $207.20. The order did not arrive on time. I called and someone named Linda put in an order for a Saturday delivery. However, the order totaled $438.51. I did not reconcile my bank account as my family takes priority and needed my attention. I woke this morning 8/13/2019, and found a charge for $406.41 with and for nothing since only today did I find the other inflated charge. After spending more than 8 hours of my time on the phone every department, representative, being put on hold, told by the operator that they "were not allowed to put through calls to the executive staff", etc.. And now at 5:30pm on 8/13/2019 I am told that even they could not prove I did not get what they charged me for, they were going to keep the money they stole. Specifically, Mr. Dion J. Weisler (or Weifler as in the other website, whose last known address is 30 Fawn Street, Hillsboro, CA, who reported income of $19, 215, 534.00 feels he is too important to take phone calls from peasants like us who pay his enormous salary, bonuses and also pays for him to share his work time on the board of many other companies, is from Australia. He and the other "executive" staff feel no need to participate in the day to day transactions of Hewlett-Packard. In essence, I am wondering if the $627.72 of mine that was stolen out of my account...

My order was switch Your cart Back to shoppingLive Help Print Your items Product nameEstimated ship dateQty.Total HP ENVY 750se Desktop HP ENVY 750se Desktop N3G97AV#ABA_1 Hide customized details Blu-ray Writer and SuperMulti DVD burner HP Wireless 802.11 a/b/g/n/ac 1x1 with Bluetooth M.2 NIC (Stone Peak 1) No Additional Security Software HP ENVY 750se Desktop PC 16GB DDR4-2133 DIMM (2x8GB) RAM Home and Home Office Insert 6GB Nvidia GeForce GTX 980Ti [DL DVI-I, HDMI, DP, DP, DP] 1TB 7200 RPM SATA 6G 3.5 2nd HDD Windows 10 Home 64-bit OS 500W Power supply 6th Generation Intel(R) Core(TM) i7-6700K processor quad-core [4.0GHz, 8MB Shared Cache] 7-in-1 Media Card Reader, 4 USB Ports (Top), Audio [Top 2USB2.0, 2USB3.0] Microsoft Office Trial 256GB SATA 2.5 TLC Solid State Drive HP Wireless Keyboard and Mouse Integrated Sound Edit We have extended our return policy for the holidays. All purchases made between 11/1/15 – 12/25/15 will have until January 15th, 2016 to return. Jan 07, 2016 Custom built for you 1 $ 1, 975. 99 $1, 383.19 Remove Shipping Method Standard 3-6 business days Free Priority 2-4 business days $20.00 Total savings$592. 80 +Free Shipping Coupons Coupon HPDESKTOPS applied successfully table_x_delete Remove Sub-Total $1, 383. 19 Shipping & Handling: Free Subtotal before taxes and fees $1, 383.19 Check out with PayPal Checkout my order wasnt what they sold me no one has the right to change my order after I hit pay without my ok. PendingPending Transactions The amount of pending transactions is deducted from your available credit, but not yet posted to your account or included in your balance. Your Pending Transactions are temporary and subject to change. Only Posted Transactions can be disputed.HP *HP HOME STORE [protected] CACollapse Details $ 1, 045.60 Additional Details Category: COMPUTERS, COMPUTER PERIPHERAL EQUIPMENT

It has been a year and several phone attempts and sent computer back 3x to them it still is not working it takes 10 minutes to write a 30 second e mail sometimes it actually types backwards locks up doesn't respond they told me my warranty was up several times before the year was actually up. they said they are going to replace it with comparable system but the system is actually something I could buy off the shelf for 500$ I paid over $700 and it was on sale from over 900 because of the beats audio and upgrades through HSN they ignore my e mails they say they cant contact me BULL crap they just try to sweep me under the rug figuring ill disappear. I think I went through 4 service managers they are horrible don't they know its the consumer that builds a company without us they wouldn't exist

I bought a refurbished HP Pavilion dv6-6135dx from Tigerdirect.com in November and it has been nothing but trouble:. When I tried to plug in the HDMI the computer went dead, . I sent it back for the 90 day warranty service and they replaced the motherboard and video card'. It came back working with the front bezel near the power button not fully seated but otherwise working fine, .

Now warranty dead in January the computer has started stuttering while browsing the internet or listening to mp3's". While stuttering the music or sound becomes static and un-listenable|. I lifted up the laptop to see if I could hear anything odd and the exhaust fan makes a whirring sound like a lightsaber!. My buddy bought the same one and uses his for gaming while I use mine browse the web and SSH with putty". They sold me a LEMON or didn't fix the apu cooler right and won't even open an internet chat with me because my warranty expired! Foul play!

Youtube example - http://www.youtube.com/watch?v=kgh6q1UNF_0

Website example - http://www.notebookhingecrack.com/2007/11/05/another-hp-dv9000-notebook-hinge-crack-update/#comment-3075

I purchases a HP Pavilion DV900 about 1.5 years ago. The company knew the laptop had a design flaw. Long story short, HP WANTS THE CUSTOMER TO PAY TO FIX A PROBLEM THEY KNEW EXISTED AT PURCHASE.

This laptop cost about 1400 dollars and is now a piece of junk.

In my research I learned they have other issues just as this one with other laptops.

I WILL NEVER PURCHASE ANOTHER HP PRODUCT.

THIS COMANY IS SO BIG IT DOES NOT CARE IF IT HURTS ITS CUSTOMERS.

I spoke with Sam, a case manager who handles my complaint. He promised he would call within a hour. It’s been 3 hours and I haven’t received a call back from HP. Also, the Executive relations office representatives were very rude to me. Their names are Deborah and Patty. Patty refused to give out her name when I asked her several times. What kind of customer service is this? Also, my correspondence with [protected]@MAIL.SUPPORT.HP.COM was not productive at all. They kept on asking the same questions over and over again. They never offered any help by sending out my unit to be checked and fixed. This only happened last night when I spoke with Jet. There are a lot of inefficiencies in how the process works. If only I had know what my options were then I wouldn’t have wait for this long.
I have attempted to resolve this problem with HP so many times and they only told me last night that I need to send this unit for repair.I feel frustrated because I corresponded with them since April about the problem but because they are using other employees from other countries like the Philippines and India, I guess there was a communication gap gping on. They also asked me questions and I have attempted to trouble shoot but my screen is still shaking. I have attempted to resolve this issue so many times. Too many times that i can't even remember how many times I have sent emails, done trouble shooting while chatting and so many
other means just to fix the problem. I am a current graduate student and I need a lap top.
I am so annoyed by my screen shaking all the time. My eyes is already strained and I even went to the Dr. no one offered me to send it According to your website, one of your values is passion for customers. It states “We put our customers first in everything we do.”
Customer loyalty
We earn customer respect and loyalty by consistently providing the highest quality and value.

I was promised for a warranty extension but never received an email. I was promised a box so I can send my non functioning laptop, but I never received it. What kind of customer service is this? I am so upset. All my concerns were not resolved.

I would like to file a complaint against HP and my case manager April. She sent me boxes with reinforcements that can't fit the laptop. She sent me 3 boxes to ship it back to the HP but all the inserts were not fitting right. so i shipped it unsecurely. she said if my comp gets damaged then she will replace the whole thing.

no return stckers on the box
fed ex refused to give me the labels
promised me`an email for extended warranty
promised me new adapters and battery

Im having the same problem that the people on this site are having. Hp just wants your money. There were charging me $49.95 to speak to a stupid idiot technician. I told the lady hell no I was paying that. I paid $950.00 for a product that was going to last 1 year. Hp does not give a ### how much I paid. There also putting virusus in there updates. I install those up dates the muy laptop ask me fore new updates eready for you and it ruin my laptop. I did the recovery system on it to fix the problem but it made it worse. My laptop is death now. I follow hp instructions how to troubleshoot it and does not work. I have important files that I need. Hp just want my money to fix my laptop that they ruin.

Im never buying any hp product.

Don't trust hp or buy any insurance is a scam

Stupid hp engineers where are your stupid brain cells. And trhat apply to the idiots who are so call techs.

The $500 hp ipaq 910 business communicator is a windows mobile smartphone with built-in gps. Like previous models of hp phones with gps, the ipaq 910 depends on downloaded ephemeris* data so that it can decode data from the gps satellites quickly. Failure to have current ephemeris data means that the phone will take 20 minutes or longer to decode gps coordinates. Hp provides a utility program, gps quick position, to download the ephemeris data, however the program does not operate correctly. Hp customer support says their engineers are aware of the problem but that no fix and no estimate of time to repair is available. Requring 20 minutes or more to decode gps coordinates makes that function unusable, like taking 20 minutes for the phone to turn on, or 20 minutes to start an automobile. The delay is so long that the function not usable for its intended purpose. It is poor judgement on the part of hp to not recognize this problem with the gps as a defect and sufficient cause to return the product for exchange or refund.