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CB Online Learning Platforms Course Hero 2000 Seaport Blvd, Redwood City, CA, 94063, US
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Course Hero
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Course Hero

2000 Seaport Blvd, Redwood City, CA, 94063, US
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1 complaint
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Website
www.coursehero.com
Phone number
+1 (888) 634-9397
Category
Online Learning Platforms
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Course Hero reviews and complaints 1

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8:28 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
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Course Hero - Removal of my document

I have accidentally uploaded a file of my assessment in course hero. My lecturer asked me to remove it before it gets to the top level management of the university. I did not know that there is no delete button on the site. I thought once I upload it to unlock certain document I can remove it or change its setting. Please help me because I will get in trouble on something I did not know what I did. I request a removal on course hero but all they gave me Is a ticket. I need an action as soon as possible. Help me remove my document.

Desired outcome: Remove my uploaded document

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Course Hero representative's response
Feb 25, 2021 2:03 pm EST
Course Hero customer support contacts
Phone numbers

+1 (888) 634-9397

+1 (650) 454-0742

Address

1400 Seaport Blvd., Building B, 2nd Floor, Redwood City, CA, 94063, US

Website

www.coursehero.com

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Hello,

Thank you for reaching out to us. We would need your registered Course Hero email address to review your account and follow up with you directly. Please provide that here and we will continue to work to resolve your concerns.

Thank you,
Course Hero Support
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