Maaco Franchise reviews and complaints 1
View all 87 complaintsMaaco Franchise - Paint and body work
I Bought a vehicle that had body and paint work done by Maaco in Roseville off of Riverside. Unknowingly took the vehicle to get more body and paint work done to correct the horrible work that had been performed and ended up at the same body shop the other owner had used. Ironically when I put it together that they had done the original work and pointed it out the conversation ended when I told them that they had done terrible work and I would not want them working on my car regardless. I asked for an explanation as to why they would do such poor work and I mean terrible work, dent not fixed, paint not matching looks like it was done in an auto shop with a rattle can I was told there were underlying reasons why but given no further explanation. If the job was ordered and paid for I would think you would want to put out a professional and honorable job. They declined to fix it even after I pointed out that is was a horrible effort and said the warranty was not transferable. Got news for you there was nothing to warranty unless you had done it correctly in the first place. I would highly, highly recommend looking elsewhere or you will be disappointed.
Desired outcome: I would think they should fix the product and produce a better result or a satisfactory one
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