Menu
For Business Write a review File a complaint
CB Jewelry and Watches Zale Jewelers / Zales.com 2727 River Plaza Drive, Sacramento, CA, 95833, US
Zale Jewelers / Zales.com company logo
Zale Jewelers / Zales.com
reviews & complaints
Zale Jewelers / Zales.com company logo

Zale Jewelers / Zales.com

2727 River Plaza Drive, Sacramento, CA, 95833, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
ComplaintsBoard
M
11:05 am EDT

Zale Jewelers / Zales.com - jewelry sizing complaint

hello my name is mario richardson:

and i had purchased a brand new diamond ring for my fiance for our wedding that is happening on 08/08/2015.
after i purchased the ring i needed it to be sized down one size, and i was assured by the manager louis and to other people on 07/27/2015 tht the ring would be sized and ready by 08/06/2015..i call the store to find out that the ring is not even ready at all.. i am very upset and irritated on the fact that i was guaranteed the ring would be here..so my wedding is literally tomorrow and i need the ring sized and in my hands by today.. i really feel that i was lied to and i should be compisated for my frustation and the fact that i was lied to. i am a good customer and i loves zales alot, but i really need my ring..

Read full review of Zale Jewelers / Zales.com
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.