Menu
For Business Write a review File a complaint
CB Grocery Stores and Market Stater Bros Markets 1522 E Highland Ave, San Bernardino, CA, 92404, US
Stater Bros Markets company logo
Stater Bros Markets
reviews & complaints
Stater Bros Markets company logo

Stater Bros Markets

1522 E Highland Ave, San Bernardino, CA, 92404, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
6:00 am - 11:00 pm
Tue
6:00 am - 11:00 pm
Wed
6:00 am - 11:00 pm
Thu
6:00 am - 11:00 pm
Fri
6:00 am - 11:00 pm
Sat
6:00 am - 11:00 pm
Sun
6:00 am - 11:00 pm
ComplaintsBoard
M
11:38 am EST

Stater Bros Markets - inappropriate comments and attitude of the store manager

On 1-11-2020 I was shopping in the above referenced store with my adult son. Upon entering the checkout line, we had 3 separate orders in one shopping cart. We placed two of the orders on the line and left two one gallon containers of juice in the cart because there was no room. The cashier asked us three times, who was paying for the juice. We answered my son. He then went on to state "these people try to get away from paying". My son went on to pay for the first order. I proceeded to pay for a loaf of bread with a $100 bill. He took several minutes looking at the front and back of the bill, attempting to tear it by pulling on each end and then proceeded to look at the front and back of the bill several times, in addition to holding the bill up to the light five times. My son then proceeded to pay for the juice. I asked for the store manager and he stated, " I'm the manager." He refused to give me his name and did not have on a badge. All of the above took place on Term #4, Oper #1108796 at 14:48:16, the transaction #511. This persons demeanor and attitude was offensive and rude. I am not one of "these" people. I am a Master's level Social Worker and find this individual appears to have some very serious issues with possibly people of color. I found his attitude towards my son and I deplorable especially since he found it necessary to tell us he lived in Redlands, CA. All of the above was degrading and embarrassing. I am an African-American female in addition to being a senior citizen. I am expecting a resolution of this incident that will satisfiy me having all I went through in the presence of others in the store.

Read full review of Stater Bros Markets
Update by Miffed!!!!
Jan 12, 2020 11:39 am EST

Nothing to update

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.