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CB Grocery Stores and Market Stater Bros Markets 977 Kendall Drive, San Bernardino, CA, 92407, US
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Stater Bros Markets
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Stater Bros Markets company logo

Stater Bros Markets

977 Kendall Drive, San Bernardino, CA, 92407, US
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3 complaints
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Working hours
Mon
6:00 am - 11:00 pm
Tue
6:00 am - 11:00 pm
Wed
6:00 am - 11:00 pm
Thu
6:00 am - 11:00 pm
Fri
6:00 am - 11:00 pm
Sat
6:00 am - 11:00 pm
Sun
6:00 am - 11:00 pm
ComplaintsBoard
E
9:17 pm EDT
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Stater Bros Markets - Deli Family sub sandwiches

Noted a gnat inside a deli sandwich provided to deli lady she opened it up and took it out and said it was not a gnat . I found more on outside wrappers and showed the rep he also dusted off the insects. I took a picture and went and showed the manager they need better food safety , care and concern. The manager said he would look into it sure check your food ?

Desired outcome: Better food and safety pest control and care to review and not just brush off

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Zachary 2001 nnnr
CA
Jun 26, 2023 9:56 pm EDT

She could be right you know about it not being a gnat, it could be a spider, ant, or any other type of but.

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10:39 pm EST
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Stater Bros Markets - manager

This morning I went to the Staters on Kendal St. for the sole purpose to buy 4 bottles of Kensise Plum Wine, with a discount of 30% making each cost $5.49. There were only 2 bottles on the shelf. I asked the clerk if they would consider a slight discount because they did not have 4 bottles. The clerk was very sweet and said, "never hurts to ask". I tracked down the Manager (Anthony) and explained the situation to him, he replied "NO I can not do that! Then told me that he would think about it and IF he saw me before I left the store he would let me know what he had decided on.
Firstly, it was my intention to buy 4 bottles of the wine and get my 30% discount!
Secondly, it is not my fault that there were only 2 bottles on the shelf.
Third, I should not have been treated like a child with "Let me think about it".
(This is the only Staters that seems to carry this wine) because I cannot find it anywhere else. I also advised Anthony of this.
I was so angry, I left my cart and what was in it and walked out of the store.
I have never been made to feel like this by any other Manager at Staters in the 35 years I have shopped there.
Cordially,
Jo Beth Claytor
[protected]

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4:49 am EST
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Stater Bros Markets - Meat

I have purchased 2 trays of chicken on 2/16/2011 packaged by Stater Bros. The same day (today) I opened one of them, when I cut the plastic wrap the meat was STINKING, had a putrid smell, It made me sick, I turned over one of the chicken pieces it was GREEN. I went back to return the chicken, they take for ever to give your money back, I think they do it intentionally, so you dread on returning it.
While I was there I looked at the other chicken trays on the shelf, they were GREEN. I pointed it out to the meat service employee, he just ignored me. I guess they will leave it there so someone else can buy it and get sick. BE CAREFUL ! I will not buy meat from Stater Bros. The house still stinks form the chicken. I had enough.

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Stephen H. Smith
US
Dec 04, 2016 7:07 pm EST

Lately the NY and RE steaks I've been getting from SB seem flat and it's seems they are soaking stringy wet after cooking. Not juicy but wet, watery, squirt. Like they've been soaked in water before packaging.

Very Sad!

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Suzanna Benson
US
Jun 29, 2016 8:52 am EDT

I feel like Stater Bros integrity has gone down the drain! :(

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Ms, Castaneda
San Bernardino, US
Nov 12, 2014 3:43 pm EST

Bad salmon expiration dare was for 11-13-2014, date of purchase 11-12-2014
I brought it home opened the salmon, and it smelled really bad, it had milky residue,

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