Menu
For Business Write a review File a complaint
CB Online Shopping Teespring 77 Geary St 5th Floor, San Francisco, CA, 94108, US
Teespring company logo
Teespring
reviews & complaints
Teespring company logo

Teespring

77 Geary St 5th Floor, San Francisco, CA, 94108, US
Learn how the rating is calculated
5 complaints
File a complaint Write a review
Category
ComplaintsBoard
M
4:11 pm EST

Teespring - Lack of response

I ordered a shirt on 2.4.21 online from TeeSpring, Inc.
My checking was debited for $31.69, by TeeSpring, on 2.4.21.
TeeSpring has since dropped the creator of the design I purchased.
I emailed TeeSpring asking if they were going to fulfill my order or give me a refund.
They have not responded.
Order# c8ad125fa06ab1f6
Inquiry case # [protected]

Desired outcome: product ordered or refund

Read full review of Teespring
Hide full review
ComplaintsBoard
K
7:28 am EDT

Teespring - Unable to access account

I joined Teespring August 29, 2020. I wanted to sell POD T-shirts. I posted several designs. When I went into my account to set up PayPal I wanted to change my email account from gmail to Hotmail. Some how this messed up my ability to access my account. I am still not able to access my account. I have tried several times to contact Teespring and have gotten a couple of unhelpful replies, but it take 1-2 weeks just to get a reply. I even asked them to just delete my account so that I could just start over but have received no reply. I don't take filing a complaint lightly, but I feel I have no other option. I don't understand how a company can continue to stay in business when they are as hard to reach as Teespring is. I just want them to delete my account and all my designs. I can only imagine how stressful it would be to actually try to get your money back from them... Why would anyone trust a company like this?

Read full review of Teespring
Hide full review
ComplaintsBoard
M
5:04 pm EDT

Teespring - "george" gold tinfoil shirt.

I purchased/paid for 2 shirts and received only one. I received a email stating "they made a mistake". They provided a link where the shirts could be ordered/purchased. But iv'e already paid for the shirt I did not receive. Where is my refund?
Why would you put links to purchase when I have already paid for the shirt? Please just send me!

Read full review of Teespring
View 0 more photos
Hide full review
ComplaintsBoard
U
11:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Teespring - Failure to deliver promised purchase after 7 weeks

I purchased a teeshirt on line 7 weeks ago (order # 926fb61c27f3c3d0). I was informed that it was shipped 6 weeks ago but hasn't arrived. The tracking provided seemed to indicate that it was being shipped from abroad & was in transit to this country. I have made several inquires to the company only to receive form email replies putting me off. I have requested a personal reply but have received no response. I am at a point where I will either get an answer to my inquiry more than just wait some more or I will inquire with my credit card company whether the charge can be negated.

Read full review of Teespring
Hide full review
ComplaintsBoard
D
11:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Teespring - T-shirt

The t-shirt designs were printed incorrectly by the company. I contacted them twice through their contact page and I have had zero response, other than the automated "You'll be contacted within 24 hours email.

The first notice was on 10/1/19, and the second notice was on 10/4/19. Here is my complaint: The front of the shirt was supposed to have a small pocket-sized image and text on the left side of the shirt, which shows correctly on my purchase conformation order. The shirts I received have a large image and text in the middle of the shirt. I've attached a side-by-side photo of both.

Read full review of Teespring
Resolved

After contacting Teespring's customer support twice at support@teespring.com, they eventually got back to me. It took several days, and the company asked for a photo of the front and back of all the shirts I'd ordered. I sent everything back to them immediately, and the company corrected the error. They sent a new batch of shirts at no cost to me. It took the Teespring 22 days to correct their mistake, but they did.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.