Menu
For Business Write a review File a complaint
CB Online Entertainment Aeria Games 2475 Augustine Dr, Santa Clara, CA, 95054, US
Aeria Games company logo
Aeria Games
reviews & complaints
Aeria Games company logo

Aeria Games

2475 Augustine Dr, Santa Clara, CA, 95054, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
ComplaintsBoard
R
11:53 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Aeria Games - theft

paid 50 dollars to aeria games to receive virtual currency so i can purchase ingame items in the mall. never received my in game currency and its been nearly 2 weeks since the date of this submission. I tried contacting aeria games numerous times with no success or reply. amount has already been deducted from my bank account, i submitted fraud and theft charges but don't know how far that will go with such a small amount

Read full review of Aeria Games
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
H
2:31 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Aeria Games - Worst Game Publisher EVER

I was harassed by community volunteers. GMs supported the harassment by doing nothing. GMs facilitated cyberstalking and the persecution of me. I sent in multiple tickets to be told that nothing would happen. Their idea of a ban appeal is a joke. The reason for a ban is only valid so long as the person doing the banning thinks so. They violated their privacy policy and their terms of service by allowing community volunteers to pretty much stalk other customers and monitor the behaviors/patterns of other customers. I'm sure AGE will argue that community volunteers are doing what they volunteered to do. In which case I'd argue what the hell are GMs paid to do if community volunteers do their jobs.
My advice if you ever have a problem with this company here's what to do:
1. File a BBB complaint
2. File an FTC complaint
3. File a complaint with the Internet crime complaint center (IC3)
4. Contact the General Attorney for the state they are located in (California)
5. If you live in the US, file a complaint with the General Attorney for your state as well

Read full review of Aeria Games
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.